[This review was collected as part of a promotion.] The materials are clearly high quality but although I bought a small size my neck and head could not get comfortable. The support seem too high, but maybe the issue was "too firm", so the neck could not find it proper position.

The pillows were advertised as large. They are not big at all. they come short of filling a full size pillow case. As a large I was expecting that they would be hard to get into a queen size pillow case. For the money they cost they are a really bad deal.

[This review was collected as part of a promotion.] It might take a night or two to get used to this pillow because it is much firmer than any other style of pillow but once you do you'll probably love it...I do and so does my husband. Our latest purchase is to replace our two old Tempur-neck pillows but those are being relegated to our camper van so we'll still get mileage out of them. I prefer my pillow to feel cool so I like to use a satin pillowcase which works well for me rather than a cotton pillow case which I find to be too warm with this kind of pillow.

[This review was collected as part of a promotion.] I am more than pleased with my purchase! I hadn't been sleeping good at all I had such severe neck pain I was seeing the chiropractor twice a week. It took me a few nights to get use to sleeping with a different pillow but since I have my neck pain has been almost non existent and I sleep so soundly! I 100% recommend this pillow!

[This review was collected as part of a promotion.] So comfy I got one for my partner and I, we love it, really improves our sleep. We also have a Tempurpedic bed and with just normal pillows we were not as comfortable. The neck pillow really cradles the neck it's amazing. People have issues of it being "too firm" but this pillow is really for side sleeper who need neck support.

[This review was collected as part of a promotion.] The small neck pillow is not as thick or firm as the original neck pillow which I've purchased in the past, so I am disappointed. It is very thin and much less supportive for the neck, making it too thin and soft for my needs. I hope Tempur-Pedic will make this an extra small pillow, perhaps for children, and go back to the original structure of their neck pillow. I purchased the medium firm pillow, but it is almost too firm and too large for me. Alas, I am looking at purchasing another pillow from a different company.

[This review was collected as part of a promotion.] I purchased two TEMPUR-Neck Pillows, Small, as there was a "special." After opening and using ONE of the pillows for < week, I determined that the pillow was not an appropriate size... I was looking for TMJ & neck pain relief and it felt as if it exacerbated it. I reached out to customer service to ask about exchanging the second pillow that was still unopened in it's original plastic packaging AND box. I was stunned to receive a hard NO. I find it ironic that the company's reply included the line "As a zero-waste company, unfortunately, we are unable to accept returns or exchanges on comfort items like pillows due to their personal nature" yet the company accepts returns on mattresses? Again - I was looking to exchange an **unopened, unused** pillow and was declined. We have a Tempur-pedic mattress and sadly, the company has lost us as a customer.

[This review was collected as part of a promotion.] I've tried the pillow for some time. It did not alleviate my neck pain, though it was not terribly uncomfortable. I ended up swapping pillows with my GF. I WANT the full sized old Symphony pillow back. I loved it, but now only have it as a tiny travel pillow.

[This review was collected as part of a promotion.] I am a back and side sleeper with a neck that's been bothering me for years (C5/C6 herniated disk about 5 years ago). My shredded foam pillow had been working pretty well up until the time I started feeling daily neck aches in the morning. I tried adjusting the fill softer and firmer but it never seemed quite right. I decided maybe my neck just needed more structured, firm support than I realized and bought this pillow. Fortunately, it was just what I needed! Between this pillow and my new ergonomic desk chair, I swear my life has changed dramatically with hardly any headaches. If you are searching it is worth a try. It will be firmer support than most pillows but sometimes that helps. I don't have any issues sleeping on it due to the firmness but it did take 1-2 weeks to really get used to it so hang in there my fellow humans with neck pain.

[This review was collected as part of a promotion.] I've been using this pillow more than 8 years. I can't live without it. Its the most comfortable and help me with my back pain. If a have to travel a take it with me. Very happy with the quality and it's very durable.