It's worth every penny, I love it! I have pain in the back for a long time and this pillow somehow does help a little. Every morning wake up, my neck won't feel tight anymore. One pity is I bought the small size cause I have a small head, however, I do feel medium size could support my neck better, because the higher side is supposed to hold your neck, not your head, and the small size has a low "high side" that is not enough for my neck.

[This review was collected as part of a promotion.] A side sleeper, I was getting up daily with an achy neck and shoulder. Took a deep breath and invested in this pillow. Took about a week to really adjust to the shape but my mornings are much better!

In all the 10+ years I have been purchasing this pillow, this is the first time I have ever been disappointed. From the get go the neck pillow was too soft, support is lacking and I would not recommend this to anyone. I have always used these pillows to support my neck, they have lasted a good amount of time. But this time the support is not good. Be careful when you purchase the pillows I have no idea what went wrong

[This review was collected as part of a promotion.] When they say firm, this pillow just that. I want to love it but I feel like the support side is too high. I am 6' tall and after measuring saw that this was the one suggested. I am a back/side sleeper. When I am on my back it is fine but if I side sleep too long my neck hurts. I think I am on week three and will give it a few more nights. If that doesn't work I am going to shorten it a bit.

This pillow really supports your neck. The size small is perfect for a woman. I like one with the down Sleep Number cover, and one for back sleeping. I use silk pillowcases. I've had it for years, and tried others, but none is like this! It lasts a long time too.

The pillow is very comfortable and helped a ton with my neck pain the first few weeks of use. Now that I've had it a month, I am starting to notice the pillow sinking and it does not seem to be as supportive as it was at the start. I'm a bit disappointed in this based on the price spent and the short time it lasted.

Was having neck issues, so bought two of these pillows. Tried them for over a week and saw some neck pain improvement, but unclear if it was the pillows or just healing. Unfortunately, the pillows are just too hard for comfortable sleep long-term, and I couldn't return or exchange.

[This review was collected as part of a promotion.] I needed a new pillow and thought I'd try an official neck pillow. The first night I slept the entire night through. That never happens. My Fitbit sleep score went from an average of 72 to 82 the past month. I can't recommend this enough if you're a side sleeper with an unsupported neck.

I bought two of these a few months ago for my king size bed and so happy that I did. These pillows are very pricey, but well worth the money. They are the most comfortable pillows ever. I tried buying one of the cheaper versions out there and they are NOT the same. They sort of have a weird smell at first but that slowly goes away. Very happy with my purchase and they will last for a long time. All my guests comment on how comfortable my pillows are.

I have purchased this exact pillow for over 20 years, every couple of years. The pillow has changed so much as to be unrecognizable. It's lightweight and soft - nothing like the supportive foam of even 2 years ago. Will NEVER but again, and am now worried about replacing my 15 year old Temperpedic mattress.