I got this pillow for my partner who had been having neck pain, that after process of elimination and correction of other factors, we attributed to our sleep environment. She has sung this pillows praises many times over and has had a great improvement in neck pain/discomfort! It is comfortable, with good support and firmness. She is a side and back sleeper and this pillow has been comfortable for her to sleep on in both positions. Well worth the money spent for the quality! Side note: I have tried the pillow as well and though I have found also found it very comfortable, as primarily a stomach sleeper, it is not ideal for that position.

[This review was collected as part of a promotion.] I've had this pillow previously, years ago. I just repurchased and am disappointed that it has changed from what it used to be. This pillow is way too firm. I could only sleep on it 2 nights and now have extreme headaches from using it.

[This review was collected as part of a promotion.] I have to sadly say that the pillow did not work for me. When I chose the large, I thought it was longer in size, but when I received the pillow I was surprised to find that the word 'large', refers to the height of the pillow and not the length of the pillow (but that was never specified when I bought it online). I am very disappointed and would have liked them to exchange it for a shorter and longer one because I suffer from neck and back problems, but they told me they don't do exchanges or refunds.

[This review was collected as part of a promotion.] I purchased a replacement neck pillow and was incredibly disappointed to find the size of the pillow has decreased by -25%. As a tempurpedic customer for over ten years who has bought many tempurpedic pillows of other types and sizes, and a tempurpedic queen size bed, I was extremely disappointed and felt ripped off. I was even more disappointed at the return policy which did not accept unopened returns. I will seriously consider alternative options in the future.

[This review was collected as part of a promotion.] I have bought this pillow several times over the last 20 years. They seem to be much firmer and no longer offer various size selections for this particular pillow. According to the company, their pillows are no longer returnable so I will be looking elsewhere for my next pillow purchase.

My husband and I both use these pillows for our necks problems. I have stenosis and he had disc surgery. We are both tall and got the medium height. The pillow gives great support. It took a little getting used to but now it's like my Temperpedic mattress- I love it!

[This review was collected as part of a promotion.] I was somewhat skeptical of this pillow when it first arrived.....I thought for sure I would not cozy up to this pillow (no pun intended) I tried for a few hours every night to see if in fact could help my sore neck. Now I can say for sure it is my go to pillow for proper neck position while sleeping. I will admit it is a hard pillow to get use to but hang in there and you will see the benefits. Beside the draw back that it is not returnable sort of keeps you in the game. I also have a tempur-pedic mattress so I do know the quality of their products!!

The neck pillow is extremely stiff and does not give at all with the weight of my head. It's also really bad for side sleeping, and you have to both go to sleep and wake up on your back unless you want your neck and shoulders to hurt. I talked to customer service about my dissatisfaction with the product and requested an exchange but they refused to offer one.

[This review was collected as part of a promotion.] With the usual marshmallow pillow my head is too high and there is no consideration for the space between shoulder and head. However, the Tempur-Neck pillow is a bit thick. So the head is still elevated.

[This review was collected as part of a promotion.] I had this exact same pillow for 10 years and I loved it. I replaced it with a new one and everything is still the same except this new pillow is way firmer than my old one and it's hard to sleep on. I prefer the first one. It seems like they are using a firmer foam than they use too. I called to complain but they said they didn't know if they changed the firmness of it he pillow and that I could not return it. It I had know it was this firm I would of order a small instead of the medium pillow.