[This review was collected as part of a promotion.] The roll on the pillow fits snugly under my head and neck. It provides firm support and I have noticed that I have no headaches anymore. Remember to measure to get the exact fit that you need. Great pillow and great value for the money.

I ordered the small pillow as I have a smaller 5'4" frame and the ergonomics of this pillow just does not work. It's tolerable to fall asleep on my side, but laying on my back is basically impossible as the larger bump is awkwardly shaped and doesn't form a brace for my neck but rather holds my head raised in the air. I wake up with a sore neck and it's been in pain all day. I got this pillow and the Tempur-cloud pillow which I wish I just ordered two of. This neck pillow just is not flexible to a variety of bodies and if you aren't even allowed to return it after trying it once, it is a gamble and waste of money.

[This review was collected as part of a promotion.] This neck pillow changed my life! I have a lot of neck issues as my work requires to sit in front of the computer for an extended amount of time every day. Since I started using this pillow it provides me relief at night and much better sleep. With this pillow I can sleep through the whole night!

[This review was collected as part of a promotion.] I'm very petite and this pillow was too small even though I chose the size by following their measurements. If I was a back sleeper, it would be ok but I read that this is good for side sleepers and I'm still scrunched up when I sleep on my side because this pillow is only about three inches high at it's highest point. It also doesn't quite fit in the nook of the neck. Costs way to much for what you get.

[This review was collected as part of a promotion.] My chiropractor suggested I purchase the TEMPUR-Neck Pillow 15 years ago and I am extremely grateful for that advice. I have recommended this particular pillow to family, friends, and even strangers! It is an excellent pillow and I even take my extra one with me when I travel. Can't sleep without it.

I bought this pillow with hopes it would help my neck pain. I have a tempurpedic mattress and love it. This pillow is horrible, however. It's not just "firm", it's hard as a rock. I ordered the size small based on my measurements and it is MUCH too small. It put pain on my shoulder when side sleeping, even though I am a petite, 5' 3" woman. It's a shame tempurpedic does not offer returns, I am very disappointed.

[This review was collected as part of a promotion.] I had hoped to find a solution to my snoring problem, and based on online reviews found the TEMPUR-Neck Pillow to be highly rated. I tried sleeping on it for three nights and found it to be very uncomfortable, not permitting me a good night's sleep on any of those nights. When I contacted the company to request a return authorization and refund, I was told that they do not accept returns. This is the only bedding company I have ever dealt with that will not permit returns or even offer a partial refund if the item is donated. I am now stuck with a pillow that I cannot use.

[This review was collected as part of a promotion.] The pillow is harder than I expected. It would be better if the neck part not as deep so the head can fall in place better in the lower part. I would prefer a medium texture. Still working on getting used to it.

[This review was collected as part of a promotion.] I ordered two pillows after reading rave reviews. Unfortunately these pillows are so uncomfortably hard that they cannot be used and since Tempurpedic has a no return policy we stuck. I have other contour pillows so these aren't the first. On the positive side they appear well made.

[This review was collected as part of a promotion.] We had these pillows for over 12 years now and we were due to change them and wanted the exact same onea for a reason. Best sleep ever as they mold to the body and they provide the best support. Would definitely recommend having them.