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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,394 ratings5,394 reviews
  1. 5 stars50% (2,712)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,112)
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Showing 521-530 of 5,394 reviews
May 22, 2021
Reviewer name: Laurie R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this pillow!

I love this pillow! It is small in size so it takes a moment to get used to the size. But the first night's sleep was all it took for that. The pillow has relieved pain in my neck and shoulders and reduced my snoring about 75% of the time. Now if Tempurpedic could alleviate drooling, my sleep would be perfect!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 8, 2023
Reviewer name: Sore neck
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Much too hard. Customer service says we need to break it in

[This review was collected as part of a promotion.] My husband and I had one of these pillows that we really like so we bought a new one. The new one is exceedingly hard. My neck still hurts from using it last week. Customer service told us ways to break it in but it seems like ALOT of work to make a very expensive pillow usable. Our first pillow of this kind did not need to be broken in.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 15, 2023
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Smaller pillow than in the past, higher price.

[This review was collected as part of a promotion.] Purchased a new "large" pillow and was shocked when I opened the box and saw one at least 1/3rd smaller than the same exact pillow I ordered 5 years ago. And the price was higher. I tried to work with customer service and they were less than helpful, only saying "that is the correct item@ and not answering questions on the size difference for the exact same pillow. Very disappointed here, Tempur-Pedic!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 28, 2020
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stinks

These pillows are not the original neck pillows that I purchased years ago. They stink and have been airing out since I received them, so I have not been able to use them. Very disappointing. Was considering a mattress to but there is no chance of that. FAIL!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 17, 2020
Reviewer name: Grateful Sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product. Purchased Kingsize mattress & Pillows.

I was injured during the Vietnam war and could never sleep well after the incident . A friend said buy tempur-pedicure pillow. I bought a king size mattress & Neck pillow and never regretted it. After the first couple of nights, I felt my Neck & Back supported and have never been without it since. It's the only mattress or pillow ever for me. Thank you!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 25, 2024
Reviewer name: Not Happy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not comfortable

[This review was collected as part of a promotion.] Not comfortable and I personally would not recommend it to anyone. Also need to be more specific on the 90 day return policy. I could not return 2 pillows but if I purchased a mattress I could have, what the is the difference?

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 15, 2023
Reviewer name: Cozy5683
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too small and awkward to sleep on

[This review was collected as part of a promotion.] I ordered the medium based on suggested measurements. Overall, the pillow was too hard and too small. It was not comfortable for me to sleep on. Because Tempurpedic does not accept returns of these kinds of items, I had to just get rid of it and did so after a week of owning it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 17, 2023
Reviewer name: Mimiswid
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Expect to break in the pillow!

[This review was collected as part of a promotion.] I had a very old tempurpedic over (20 yrs), so it was time for a new one. I specifically needed this pillow. It is extremely firm and needs a lot of breaking in. I put it on the floor and massage it with my feet routinely to soften it. The pillow is about 2 months old, I am still working on it, but I do enjoy the perfect contour of this pillow even though it's firm. It is a tried and true product!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 8, 2016
Reviewer name: Grandma Linda
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality Pillow

This is not a "squishy" pillow you love to curl up with but my chiropractor recommended I purchase one. It is expensive but it does hold up. (This is my second one since my son grabbed the first one a few years ago and is still using it.) I purchased it because I was waking up each morning with headaches. Since I have been using it, I think the number of headaches have gone down. I still get them but not as much. Would I purchase it again, probably, if I had the extra money.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 6, 2023
Reviewer name: JM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best sleep yet

[This review was collected as part of a promotion.] I have tried a variety of pillows and always wake up with neck and upper shoulder pain. This pillow took a little bit to get used too since I feel my head doesn't touch but it has been the best sleep with no neck or upper shoulder pain.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295