[This review was collected as part of a promotion.] I bought one of these pillows in 2020 and loved it. It has a 5-year warranty, so I assumed the pillow was still good. It isn't. The pillow doesn't last five years. Assume you're buying one every two years. The memory foam just dies and your sleep slowly gets worse and worse.

[This review was collected as part of a promotion.] When I chose the small size I thought it's small for an adult size not kids. The pillow it's so small literally if I turn to sleep on my side I find myself on top of mattress instead of pillow. Unfortunately I used it one night and removed the pillow. I bought 2 and I haven't even open the other one. I wish I had small kids to place the pillow in use but I don't and unfortunately it's going to a waste. I wish the pictures you show would be more realistic so we can make better decisions when purchasing as they not cheap at all.

I always had this stiff neck every morning felt like I slept on the wrong side of the bed . I thought I might try neck pillow . My neck felt fine next morning . So I have one at my daughter's house so I can sleep good when I stay at her house. Now I know why this neck pillow shape looks like this . No more stiff neck in the mornings. I told all of my friends about this pillow .great neck pillow.

[This review was collected as part of a promotion.] The pillow has definitely reduced my neck pain. At first when I ordered it, I wasn't 100% sure but I knew Tempur-pedic had a good name. After the 1st week of using it, I could feel the difference. It gives a lot of support to my neck.

This was the worst product I've ever purchased. I only used it twice using both sides. My husband never used it, he literally tried it for 2 minutes and he immediately said it wasn't going to work because it's too small. He has a larger head and it doesn't curve to his neck and head. It's also so rock hard you never get the memory foam feeling. Just feels like an extra hard foam. We got the 2 for 1 deal so it's not as big of a loss but it was still a waste of money. We will literally be throwing these in the trash. Do not waste your money on this. Buy a regular pillow and save a ton of money. Tempurpedic doesn't do returns even on an unopened items so we didn't even bother calling.

[This review was collected as part of a promotion.] The small neck pillow is not as thick or firm as the original neck pillow which I've purchased in the past, so I am disappointed. It is very thin and much less supportive for the neck, making it too thin and soft for my needs. I hope Tempur-Pedic will make this an extra small pillow, perhaps for children, and go back to the original structure of their neck pillow. I purchased the medium firm pillow, but it is almost too firm and too large for me. Alas, I am looking at purchasing another pillow from a different company.

[This review was collected as part of a promotion.] love this pillow, and recommend reading up on how best to use it - but the first one I ordered was stolen, and the second box was tampered with; so maybe it would be more advisable to use discrete packaging?

We've had a tempurpedic neck pillow forever and love it, but it was starting to deteriorate. After careful measurement we ordered two mediums. I don't even have words to describe how awful this new pillow is. It does NOT conform to your head/neck. Rather it's like sleeping on a rock. I'm beyond disappointed, having chosen to get the "real" deal rather than a knock-off for the quality. The company should offer other options than just "extra firm." Who would know that extra firm means rock solid! Waste of lots of money since you can't return them. Clearly, these are different than their old ones.

[This review was collected as part of a promotion.] The Tempurpedic Neck Pillow has does wonders for the pain in my neck! I recently found out I have bad discs in my neck. Not being able to sleep well prompted me to try the pillow and I am so very glad I did. I know sleep pain free!, thank you Tempurpedic!

[This review was collected as part of a promotion.] I have a neuralgia in my scalp/neck which if I don't have the proper support for my head when I sleep, flares up into monumental pain. This is my second TEMPUR-Neck pillow (the first was destroyed by pet urine). Both have been godsends in keeping my neck stable. My only complaint is the size seems to have shrunk (and the foam material seems a little less firm) in the second iteration, but both remain adequate for my comfort.