[This review was collected as part of a promotion.] This is the only pillow I can and will ever sleep on. The neck and shoulder pain is not there when I wake up whether I sleep on side or back. I had neck surgery in 2000 and cannot sleep on regular foam or filled pillows and I have tried them all. I also have the travel size pillow and it is the first item I put in my suitcase. The rest of my family have them also and are equally pleased. It does have a firm feel and I like the fact that it does not squish down and lose support during the night like some pillows I tried.

[This review was collected as part of a promotion.] For many years we used the large neck pillow. As we've aged, it started to feel "too high", so we went with the smaller pillow. The height is fine on the smaller pillow, but had we known that the overall size of the pillow was substantially smaller, we never would have bought them. There are no specifications (sizes) listed on the website so we had no idea what size it would end up being. VERY DISAPPOINTED. LOOKING FOR SOMETHING WITH WHICH TO REPLACE THE PILLOWS.

This pillow has the neck support which is really nice, but the overall height of the pillow I feel is too low. I think another 2 inches maybe 3 in the overall height would have made it better. This is my primary pillow I use. I'm a back and side sleeper. More so on my side. I would still recommend because the neck support is nice. But as an overall score I gave three stars. It could be better.

[This review was collected as part of a promotion.] Prior to getting the tempurpedic pillow, I was considering replacing my 4 year old mattress. Despite being firm, I was still waking up with back pain and I was restless throughout the night. Within one week of using the pillow, the back pain disappeared. I have slept through the night every night since and now I even take it with me on vacation!

[This review was collected as part of a promotion.] I measured as instructed on the website, and thought it would make me a medium or a large, but the medium I got was comically large and a guess I should have been a small. There is no ability to return our exchange, so I'm stuck with something I can't use. Measure twice, order once!

[This review was collected as part of a promotion.] I wanted to love these pillows, but I wake up multiple times through the night, tossing and turning because the pillow doesn't appropriately support my neck. I've had to go back to using my old pillows which is a bummer. As a side sleeper, I was so excited to use this pillow but unfortunately it came up short.

[This review was collected as part of a promotion.] I recently bought the Tempur-neck pillow for use with with my CPAP mask for sleep apnea and find the pillow to be very effective for this purpose. The pillow itself is very comfortable, has very firm feel to it, making my CPAP mask to stay put as I sleep on my sides. Even laying on my back feels very comfortable. I feels like a very hight-quality material that could last for a long time wht little degradation.

I splurged on this pillow based on tempurpedics reputation and the fact that it states it's extra firm..it's awful and very very disappointing..I really needed an extra firm for my neck issues and As it was described as being extra firm I was hopeful..at least other companies will allow time trials or at least let you return a pillow...I guess I just gullibly had too high of hopes and misguided confidence in what I thought was a reputable company...I would of rather you just take my money and just say "sucker" instead of sending me this unfortunate disappointment of a pillow.

[This review was collected as part of a promotion.] My Tempurpedic pillow has gone everywhere with me since I bought it in 2002. I love it. When it was time to buy a new one, (was it? It still was great), this was my choice. I was surprised at how solid and stiff it is - way different from my old one. Ok, yes, it could just be because it's new, we'll see. I still say Tempurpedic is the best.

Before I purchased the neck pillow I was having trouble every night with my arms usually one or the other going completely numb. Now after using this pillow I have not experienced any numbness and have great support with my neck and definitely a betters night sleep.