[This review was collected as part of a promotion.] The product is great for neck and shoulder pain but adjusting to the position for side sleepers and back sleepers is a bit difficult. The contour could have been a little more flexible and would have been even more amazing

I have been using this product for well over two months. I wake up everyday with a stiff neck. I followed the instructions for measuring what size to purchase and purchased a medium pillow, however, I think it raises my neck to high which causes my neck pain. I think a small would have been much better. I am very unsatisfied with my purchase.

This pillow is only 20 inches wide/long. They used to be 24 inches. They decided, regardless of what "size" you buy, they are 20 inches wide/long. Returned as I got the buy one/get one. I had the original style and it was 24 inches very disappointed in product. When you have a King size bed you want a larger pillow. Tempur makes the best mattress, just wich they would reconsider their pillows.

I've been using the pillow for 2 months and honestly this hard pillow didn't really alleviate my neck pain much (maybe it's not too severe anyway). The package arrived with one side open already and there's only a plastic bag between the pillow and the outside.

[This review was collected as part of a promotion.] I do like the pillow however I do wish it was firmer and maybe just 1/2 inch thicker. It has reduced some neck stiffness. I bought one of these about 20 years ago and I loved that pillow. this one is good . I guess it really depends on your firmness preference

[This review was collected as part of a promotion.] I accidentally discovered the value of the pillow to me while visiting my daughter who insisted that I try it for 3 days. I was very suspect but finally gave in to discover serendipitously my long sought solution.

[This review was collected as part of a promotion.] In fact I've ordered all three sizes just so I find the correct support, that's how much I believe this is the best pillow for me! I have serious neck problems and arthritis, is important I get a good night restfull sleep with no neck pain during the night or in the morning or the rest of my day.

[This review was collected as part of a promotion.] I purchased this pillow for my children (ages 8 and 10) because they complained that their old pillows were "too flat and floppy." In that regard, these Tempur Neck Pillows are phenomenal. The contours help support my kids' heads and the pillows do not go flat. (I purchased a pillow very similar to this for myself approximately 14 years ago and it is still holding up extremely well, so I feel confident that these pillows will also be long-lasting.) The only downside is that because these pillows were purchased for my kids, I used their measurements to determine which size to buy (which ended up being medium, I believe) and didn't realize that the smaller pillows are not the standard pillow size (I thought the overall pillow size would be the same, just with smaller contours). The smaller pillow size wouldn't be THAT big of an issue, but I have not been able to find a pillow case that fits it appropriately (I've had to finagle a standard size pillow case in such a way that it will cover the Tempur Neck Pillow without being too big, but it is a hassle to take on and off when washing and I've accidentally ripped the pillow case a few times trying to do this). Overall, I would definitely recommend this product, but I would also recommend buyers double check the size dimensions of the pillow they are considering to ensure it is the actual size they want.

[This review was collected as part of a promotion.] The contour of the pillow works great for sleeping on my side, head fits in the valley of the pillow just right. I can also use it to prop up myself. The pillow is very firm but I'm breaking it in and it feels like someone is holding my head which is perfect for me.

[This review was collected as part of a promotion.] I used to frequently have what I thought were tension/stress headaches (pain on on side of my head and neck). After I started sleeping with this pillow, I have had almost no more of these headaches. I immediately noticed that my neck and head feels more supported using this pillow.