[This review was collected as part of a promotion.] Bought this pillow because my old cervical pillow had nothing left to it (not a tempurpedic). I was pleasantly surprised! The pillow is soft to the touch, but firm with lots of support. I never knew where to stick my arm when i side slept until this pillow. Gives your head and neck the right support to allow proper body placement when sleeping. Perfect for back or side sleep. Quality pillow.

The 2 for 1 deal was a big draw, but I had to get two of the same size. I used the measuring chart and chose the large size. My mistake. I have two of the small size and I bought those many years ago, not knowing there was a size chart. I will not purchase again.

[This review was collected as part of a promotion.] This product was terrible! Not what I was expecting at all. I needed a hard pillow but this pillow did not fit the shape of my neck, and only made things worse. Plus one cannot receive a refund, which is not advertised clearly on the website. I was extremely disappointed, and absolute do NOT recommend this product!!

[This review was collected as part of a promotion.] The pillow is small so I didn't think it would help alleviate my neck pain, but it did! I don't move when I sleep now and I'm not having to pop my neck as often anymore. Nor do I feel the pain like I used too. I thought the pillow I normally used was the best u til I started using the neck pillow. I also bought the body pillow and between the two pillows, I sleep through the night.

[This review was collected as part of a promotion.] This tempur pedic pillow is nothing like the one I bought 5 years ago. It Is way too hard and impossible to sleep on. Sadly it cannot be returned. Such a shame that they changed from a really good product. I do not recommend it.

I suffered for years with neck pain when I wake up. So bad at times I could not turn my head. This pillow has saved my neck. While it keeps me cool is 100% has relieved all my neck pain. I was very skeptical of this, I thought the price was a little high. However I gave it a try. So glad I did. I absolutely love this pillow. Best sleep ever.

[This review was collected as part of a promotion.] Finally a pillow that supports me comfortably for a side sleeping position. My shoulders aren't hunched but my head isn't too high either. Very comfortable for me for side sleeping. I'm an average size woman and went with the medium size pillow which is a good fit for me.

[This review was collected as part of a promotion.] This pillow is truly the pinnacle of memory pillow experiences! I had my last Tempur-Pedic pillow gifted to me back in 2005 and used it almost every night until I bought a new one only a few weeks ago. That's right, almost 20 years with one pillow! That's over 6,700 nights, over 45,000 hours of sleep. To think of all the dreams I've dreamt on a Tempur-Pedic pillow... Over the years, I've faithfully kept it clean and protected in a variety of third-party protective pillow cases and, aside from the expected wear and tear of almost two decades, it's still in great shape. It has always been comfortable and I got great sleep on it until the last night I used it when I switched it out for a new one. The pillow is both firm and soft in all the right areas, reacting to the pressure from your body to adjust and conform, gently cradling your head in almost any position. It's luxuriously soft while still being supportive, leaving no unnecessary strain on the neck or shoulders and never needing fluffing. The contours of the pillow are perfect for all sleeping positions and can be flipped around and adjusted for optimal support. The material seems to never lose its resiliency and can be folded or bunched up like a normal pillow without really affecting the material, although the need to do that with these pillows is almost non-existent! For those who like a little more elevation when sleeping, the pillow can also easily be slipped into any pillow case with another plush pillow to provide a bit of a different experience. The protective case that comes included removes easily for washing and the pillow material has no smell to "gas off" like other cheaper memory foam products, although care is required when washing the case to avoid damaging the protective lining. Although not necessary, to ensure the longevity of the pillow, I recommend using a cheap protective pillow case. Besides the pillow, I also have a Tempur-Pedic office chair that I've been using for about 6 years and previously used a Tempur-Pedic bed as well. I trust the quality, durability, and comfort of these products, so replacing my old pillow with a new one was a no-brainer. With the same regular care and cleaning, I fully expect to be sleeping on this pillow well into the next 10 years, if not longer!

The pillow holds my neck and head. I don't have to keep searching for the spot that fits better on the pillow. Just one thing - if there is/are better descriptions to select the right size (S/M/L) on the web (without trying them in person at the store) before ordering it, that would be great. This time, I was not sure the size for me, then ordered both small and medium since it was on the Thanksgiving BOGO sale. The medium size fits better (maybe between M and S is the perfect), then I gave small size pillow to my teenage daughter for her Christmas gift. She loves it, too.

[This review was collected as part of a promotion.] The design of the pillow is great, definitely perfect for allowing a very comfortable side position while sleeping. However, the pillow is so hard it's like sleeping on a slightly padded brick. There is barely any give and it almost gives you a headache just from the firmness. I've tried sitting on it, stepping on it, and it never gets softer.