[This review was collected as part of a promotion.] This pillow was a tremendous surprise as I was managing back and neck pain, but shortly after trying this pillow my sleep is less interrupted and I awake pain free. The shape and density of this is very comfortable!

[This review was collected as part of a promotion.] Having experienced earlier version of this same pillow that I loved, I was disappointed that the latest version is rock hard. I slept on it and even sat on it for several days and it remained rock hard. Not sure who would like this pillow.

The quality of the product is excellent. I have severe neck issues and can only you this type of pillow. Overall the experience has been positive and I have been able to sleep better since purchasing this pillow. My condition is severe as mentioned earlier so it is hard to find a pillow that is perfect for my specific needs. This pillow has been an improvement over my previous one so in that regard I can say it is a good pillow. Is it perfect for me, not exactly but again my condition isn't the best. Overall I would recommend this pillow to those who suffer from neck pain while sleeping. It is firm enough but not to firm, it is actually quite comfortable compared to other pillows I've used.

[This review was collected as part of a promotion.] This pillow is too thin. It's almost like not having a pillow. Buy the large NOT the small. I called customer service to exchange it for a large but unfortunately they don't even consider the exchange even though I didn't even open the plastic wrap. NO MORE Tempur- pedic products for me.

[This review was collected as part of a promotion.] This pillow has definitely helped to support my arthritic neck. It takes some time to get used to but I like its shape and overall have had less neck issues and tend to sleep more through the night.

Even through I got the large size, the pillow is not even large enough to fill the pillow case let alone support the curve of my neck when side sleeping. That said I still have to add an additional pillow under my head/neck for support. This was a waste of my money and I won't make this mistake again.

[This review was collected as part of a promotion.] I only sleep on my side and have a lot of back issues. I did the measurements as tempurpedic informs you to do before buying the pillow. Based on the measurements I needed a large. I advise you to probably size down if you order this pillow. The shape of the pillow creates a roll or wave effect so if your pillow is too large, like mine, then your ear is pressed against the top of the pillow where it is the highest and it is the most uncomfortable pillow. Unfortunately they have a zero return policy on pillows so I basically have to throw this away and look elsewhere for a new one. My suggestion is if you can't try this pillow out in person then look elsewhere.

When I woke up almost daily with a neck ache, I bought a contoured pillow and found it supported my neck and alleviated the pain. I graduated to a TEMPUR-Neck Pillow and was glad of it; it provided even more support. When my husband began having neck pain, I bought him one and, again, it did the trick. My only complaint is that even the large size, which I got for him, is terribly small in our pillowcases. I hope TEMPUR-pedic will consider making them a bit bigger (but not raising the price too much!).

[This review was collected as part of a promotion.] My husband got me this neck pillow because I have suffered from chronic neck and shoulder pain for over 20 years. He got BOGO On the wrong size (medium) and a quick online chat with Tempur-Pedic customer service allowed us to exchange the sealed unused one for the right size. So now we are both enjoying our improved sleep! I can't say enough great things about our amazing experience with both the product and company. 10/10 I believe everyone should deal directly with this company. Thank you Tempur-Pedic!

I need support to relieve stiffness, soreness & limited range of motion; of my neck. I have purchased less expensive contour pillows in the past, they were not effective. Nor was a regular pillow folded. I purchased this one at the recommendation of a Dr of Chiropractic?s. It is a much smaller pillow - based on the Dr's assessment of my body frame size. I thought at first that it was not going to be adequate. It is firmer then any other I have tried & conforms to my frame. So far retaining its shape & firmness. It is expensive, but for me money well spent. I am very pleased.