[This review was collected as part of a promotion.] I ordered the pillow based on the suggested size with my measurements and the pillow is to big. I called customer service to see about an exchange for a smaller size and I was told that that was not possible.

[This review was collected as part of a promotion.] It's hard enough for side sleepers. But it's too hard for back sleepers. And I fall in the middle of two sizes, so I chose the smaller one according to the size chart. I was wrong. The bigger one fits better. But it's not returnable.

I was looking for a pillow that would help with typical neck discomfort that I have in the morning and something that would help with my head position while sleeping to improve snoring. Not only am I continuing to have neck pain in the mornings but the pillow is also pretty uncomfortable. I recently started stacking a second pillow on top of this one to slightly improve the comfort.

[This review was collected as part of a promotion.] My chiropractor recommended this pillow to help with months of neck and shoulder pain. While it seemed low and firm, it took a week and the pain disappeared. If I use a regular pillow it returns in one night. My daughter has had the same experience, although her pain disappeared in one night. I now take it with me if I will be sleeping over somewhere.

This is my fourth tempurpedic pillow over many years. I have used many different styles. I chose this one specifically because of an arthritic neck that has grown progressively worse over a couple months. With the first night of use I had enormous relief from the constant pain.

I have purchased this exact pillow for over 20 years, every couple of years. The pillow has changed so much as to be unrecognizable. It's lightweight and soft - nothing like the supportive foam of even 2 years ago. Will NEVER but again, and am now worried about replacing my 15 year old Temperpedic mattress.

[This review was collected as part of a promotion.] Well, I purchased a large pillow to replace my husband's existing large tempur-pedic pillow. Only this new one caused major numbness in his hand and arm. So, given it cannot be returned, it is now going into the donation pile. An expensive endeavor. It would have been nice if there was an option to try it for a few days but the sanitation challenges prohibit that.

[This review was collected as part of a promotion.] The pillow is comfortable! But I've ordered a small and medium to see which size would fit best and I believe there should be an in-between size between the two. The small is too small for my neck to shoulders, and the medium is too big. Overall, it would be the perfect pillow if the sizing was spot on.

[This review was collected as part of a promotion.] This pillow is extremely uncomfortable and caused neck and back pain. I forced myself to use this pillow for a week since it was recommended to break in for a few days and my neck and back pain only got worse. I woke up with headaches every morning. Worst of all is Tempur-Pedic does not allow you to return their product for a refund if you are not satisfied. Do not buy this pillow!

[This review was collected as part of a promotion.] I've owned Tempur-pedic mattresses and pillows for years. I was looking for an updated side sleeper pillow. I measured as they recommended, but this pillow is hard as a rock and never softened to take the shape of the head and neck like I would expect from a tempur-pedic. It caused terrible neck pain. I called customer service and they offered no help whatsoever. If you are considering this pillow, I would recommend another company with a better return policy and one who stands by their products.