Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
My Tempur-Neck Pillows/Happy Head
Corrected Neck Posture
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Unfortunately, Not for Me
Colorado Buyer
Originally posted on
Tempur World, LLC
5,394 reviews
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- 5 out of 5 stars reviewVerified Purchase1/27/2022[This review was collected as part of a promotion.] I bought this pillow because after a couple of neck surgeries I needed a pillow that would help me sleep comfortably and provide support and alignment for my neck and back. My regular pillow just wasn't doing the job any more. I also sleep on a Tempur pedic bed for the same reason. My only complaint is that I feel the pillow should be longer.
Comfortable /Theraputic
Happy sleeperOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/14/2023[This review was collected as part of a promotion.] I suffer from chronic tension headaches and after getting a tempur-neck pillow it's been life-changing. My headaches have significantly reduced as the pillow helps keep my head and neck aligned. I strongly encourage everyone to get one of these!
Tempur Neck Pillow Review
Catherine McKenzieOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/20/2021Using my Tempur-Neck Pillow has reduced my neck pain considerably. This pillow has allowed me to reduce my chiropractor visits. Of the neck pillows offered by Tempur-Pedic, I chose the only one without cooling, as it is the only one made of firm material. According to many reviews, the other models of neck pillows made with cooling were comprised of a softer material; these reviewers preferred a harder pillow to hold the neck more stable while sleeping. When Tempur-Pedic combines the Tempur-Neck Pillow with the cooling material, I believe they will sell even more of that product. In the meantime I am very pleased with what I have, even though it does become warmer, and am thankful that using this pillow has gotten rid of most of my neck pai...
MyTempur-Neck Pillow has made quite an improvement!
tenntangoOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase8/31/2023[This review was collected as part of a promotion.] I have had a Tempurpedic mattress for 20 years and I love it. So, i bought one of these pillows thinking it would also be great. It is not. It's super stiff and very uncomfortable. It caused neck pain from the start and I had to abandon use after three days. You can't return it, so I am stuck with a very expensive pillow that I can't use. Totally unhappy with the experience.
Super stiff pillow. Too hard to use and not returnable
Sore neck and not asleepOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase4/29/2022[This review was collected as part of a promotion.] Depending on your body size, you can be a S, M or L. I used the med for side sleeping ONLY as it's too high to be used as back sleeping for me. Everyone is different so purchase the right size according to your sleeping position and body weight/size.
Perfect for side sleeper
SnoopyOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase1/31/2024[This review was collected as part of a promotion.] I bought this for my husband who is 6'3''. He only used it for one night before we put the pillow in our guest room. There are zero returns or swaps for Tempurpedic pillows so I would size down. I got the medium (per measurements) and it was too big for me, so now my husband uses that one. Such a bummer since our past pillows and mattresses have been awesome.
Too large despite measurements
AllyOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase8/3/2023[This review was collected as part of a promotion.] My original neck pillow was great and my neck no longer hurt after 2 days. I ordered another a month ago. It is totally changed. It is much firmer and thicker than the other. I contacted customer service who said they had changed it up. I will not purchase another unless you offer firmness options, etc. Instead of helping it hurt my neck. They are nonreturnable therefore it went in the trash.
Change is terrible
UnhappyOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase6/9/2020For almost 20 years I have purchased this pillow every year. I was introduced to this pillow through physical therapy after my 2nd upper back surgery. It has relieved upper back pain while sleeping for almost 20 years. Tempur-pedic has changed this pillow and it no longer has the density and support needed to support the neck properly. I will have to shop around and hope I can find a better produce. I'm so sorry that Tempur-pedic thought a change was needed.
Take Product has Changed
Mary A.Originally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase5/25/2024[This review was collected as part of a promotion.] I have been struggling to find find the right pillow density and shape. I did yet another online search, finding this pillow which seemed to encompass all the characteristics I wanted. I was intrigued! I purchased it, and have no regrets! My sleep has only continued to improve! I needed its dual neck support options, and its firmness with comfort. Thank you so much!
Best sleep ever
Sleeper on Cloud NineOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/21/2024[This review was collected as part of a promotion.] I have the same pillow in small, but needed a larger one for side sleeping. But this one is way too firm. Feels like you're laying on a brick. I hadn't removed the factory-sealed plastic and had the original box, but was still told I could not return it. That's a terrible policy for those who live in rural areas and have no options to go to a store to feel it first (which is what I was told I should've done). I won't order a pillow from Temperpedic again.
Too Firm - Terrible Return Policy
AnonymousOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase4/7/2020I purchased this pillow because I have neck and back issues. It supports my head and neck perfectly. This is my 3rd time I've bought this pillow over many years. It has helped my neck issues tremendously. No more pain. I sleep very well with this pillow. When I travel, I take this pillow with me. The BEST PILLOW I've ever used!!
Best Pillow Ever
Best Sleep EverOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase8/16/2023[This review was collected as part of a promotion.] I've been on a pillow journey after dealing with neck and pain. While I do enjoy the shape and firmness and that this pillow doesn't flatten as I sleep, I don't feel that it justifies the large price tag. Still have neck pain, so the search continues!
An aggressively mediocre pillow
Zach WOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase9/22/2022[This review was collected as part of a promotion.] Not comfortable at all on either side and I have used other brands of two-height pillows successfully in the past. After only a month, I gave up on it. Too expensive to do this! Pillow seemed short in width, too. I expected better from Temperpedic.
Pillow
NanaOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase2/4/2022[This review was collected as part of a promotion.] I have had to take the size down by cutting away the foam from the rounded top and the front. I like the firmness and sleep well, but am still perfecting the size. I measured according to the instructions on the web page, but I think they need to adjust it some way.
Sizing incorrect
Sherri ZudellOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase5/29/2023I got this pillow for my partner who had been having neck pain, that after process of elimination and correction of other factors, we attributed to our sleep environment. She has sung this pillows praises many times over and has had a great improvement in neck pain/discomfort! It is comfortable, with good support and firmness. She is a side and back sleeper and this pillow has been comfortable for her to sleep on in both positions. Well worth the money spent for the quality! Side note: I have tried the pillow as well and though I have found also found it very comfortable, as primarily a stomach sleeper, it is not ideal for that position.
Excellent pillow for neck pain
MUOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase1/19/2015It is a little too hard for me and it makes my neck hurt. It is a little better now than when I bought it but it is still too hard. It never seems to conform. I was going to return it but I lost the receipt. My daughter opened the box and she threw the box away and she probably threw the receipt away along with the box.
Pillow: Not what I was expecting.
GlenOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase8/16/2022[This review was collected as part of a promotion.] In fairness I have some pretty serious neck issues and unfortunately I am forced to sleep on my back which this pillow is designed for. It's a little tough to find that sweet spot where the neck and head are positioned perfectly to minimize the pillow hardness on pressure points and problem areas. It has gotten better over time as the pillow has softened a bit. I knew going in this wasn't a miracle cure, I'm not disappointed I purchased the pillow.
Overall Feedback
Neck pain KenOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase11/3/2020I bought the medium version. It should at least be a queen size in length. Ok, fine it's not. But the weird shape is uncomfortable to sleep on. I had to keep reminding myself to stay in one position all night. It's acceptable if it helps solve the neck strain. Didn't help me
Doesn't work - side sleeper
waste of moneyOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase4/13/2022[This review was collected as part of a promotion.] This product was terrible! Not what I was expecting at all. I needed a hard pillow but this pillow did not fit the shape of my neck, and only made things worse. Plus one cannot receive a refund, which is not advertised clearly on the website. I was extremely disappointed, and absolute do NOT recommend this product!!
Don't buy this product
KROriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase3/29/2022[This review was collected as part of a promotion.] This was my second tempurpedic pillow and I must admit I didn't read the description of this second pillow before I ordered from the manufacturer. When it arrived I was surprised how small this pillow was in size from the depth to the length. However it does provide neck support.
Not what I expected
Good Night SleeperOriginally posted ontempurpedic.com