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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,436 ratings5,436 reviews
  1. 5 stars50% (2,729)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 451-460 of 5,436 reviews
Sep 28, 2023
Reviewer name: Liz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really helped with neck pain!

[This review was collected as part of a promotion.] I feel like I would constantly get stiff necks because I ended up sleeping in awkward positions. This helps my head and neck stay in alignment to help reduce my neck pain and stiffness while I sleep!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 20, 2019
Reviewer name: No more stiff neck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solved my stiff neck problem

I have used this pillow since 2000. I was concerned about driving because my neck had gotten so stiff I couldn't turn my head freely and was afraid I might have an accident. I was amazed and thankful when the pillow solved my neck problem in just a week. I don't go away from home without my pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 21, 2020
Reviewer name: Hoojpiller
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very very tall pillow

This pillow is massive. The curved side you sleep on is very, very tall. The website should include the exact dimensions of the pillow. I am a large guy but it is just too talk for any but the biggest of guys. The foam is high quality but it is useless to me because of the size and there are no returns allowed.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 11, 2024
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too firm for side sleeping, not worth your money

[This review was collected as part of a promotion.] I purchased two pillows hoping to increase my quality of sleep at home and away. The pillow is great for sleeping on my back, but after turning to my side, I wake up within an hour or so with severe pain to my ears from the pillow being too firm. No amount of time trying the pillow in a store will prepare you for the pain and uncomfortableness of this pillow. I tried contacting Temper-pedic but there is a no return policy for pillows. I'm out my money so I'd caution you before spending your hard earned money on their pillows. Look somewhere else.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 23, 2023
Reviewer name: Happy sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

BEST PILLOW

[This review was collected as part of a promotion.] This is the second time I have bought a pillow since we bought our mattress in 2009. They are the best for neck pain and last as long as our 20 year mattress. I only had to buy another one because I left my old one in a hotel while travelling. I will never buy another brand of pillows again!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 13, 2025
Reviewer name: Eh sleeper
2 out of 5 stars
2 out of 5 stars review

Alright…

The neck pillow was not what I expected. The picture in the website makes the pillow look so much more cushioned than it actually is. The contour of the pillow is too specific to support anything else other than your neck. I feel like I HAVE to sleep on my back the whole night to actually use the pillow properly. If I sleep in any other position like my side, the pillow hurts my ears and I toss and turn to find a good position.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
May 7, 2020
Reviewer name: SleepTight
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Got it right the second time.

The gentleman for the company was stellar! I am a 20 year user of their pillows and the the first one I received, I could tell, right out of the package, was softer than the one I was replacing. Maybe a bad batch - I don't know. The second one that was sent is just like expected. In the past I had to break them in and rotate the new with the old until I was adjusted to it. This time, no problem whatsoever, comfortable from day one. Don't stop making them as it's the only pillow I've ever found for my really bad neck --- Thank you

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 23, 2023
Reviewer name: AbbyJ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Rock solid, not comfortable

[This review was collected as part of a promotion.] I was using a hand me down neck pillow for several years and decided to purchase new ones for my husband and I. I was extremely disappointed when we received the new pillows. They are labeled as "firm" but are in fact rock solid. They are much shorter than the one I was using and the curve to support the next is much too large. Temperpedic does not allow pillows to be returned, so we are stuck with these literal bricks that we will never use. Not to mention, how expensive they are. Severely disappointed in this purchase and experience. Wish we could return them for something softer. It's such a waste of money and a shame.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 12, 2019
Reviewer name: Cathycat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillow is high quality and comfortable

I love Tempur-pedic beds and pillows, own both. This neck pillow is just what I needed. I am so pleased with this pillow, it helps keep my neck in alignment. I saw some people talking about getting a larger one and was concerned. These are only one dimension size, the sm,med,lg are the thickness of pillow. Beware this is important for your neck, there is a help box that explains size is depth of pillow based on your necks length, not the size of the pillow (dimensions). You will love this pillow, it is so comfortable.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 22, 2023
Reviewer name: Lin
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

It's way too hard

[This review was collected as part of a promotion.] This tempur pedic pillow is nothing like the one I bought 5 years ago. It Is way too hard and impossible to sleep on. Sadly it cannot be returned. Such a shame that they changed from a really good product. I do not recommend it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295