Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
Quality and comfortable product
Rested sleeper
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Unfortunately, Not for Me
Colorado Buyer
Originally posted on
Tempur World, LLC
5,394 reviews
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- 1 out of 5 stars reviewVerified Purchase3/25/2022[This review was collected as part of a promotion.] The pillow lasted less than a week before losing all support. My head literally hits the bed in some weird dip in the pillow. Contacted customer service to request an exchange, which required uploading a fair number of photos, only to be denied because there wasn't a "visible" dip. I had heard great things about this brand - something must have changed. Don't waste your money.
Good While It Lasted - 5 Nights
Sleepless in IndianapolisOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase3/5/2024[This review was collected as part of a promotion.] This is the second neck pillow I've bought from Tempur-pedic in the last 15 years. My original pillow (still perfect) left as my daughter sneaked it out of the house as she took it with her to work at a ski resort in Colorado! I tried to sleep without it but after one month I started getting really sore neck pains. After deciding I needed to order another one, my neck once again felt immediate relief with my new Tempur pedic neck pillow. I don't think I'll ever not have one on my bed again! I was surprised that the style and feel didn't even seem to change in 15 years, goes to show that when you get something right- you don't change it. Thanks so much Tempur-pedic!
Still Amazing and healed my neck pain
Jessica YeomanOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/19/2022[This review was collected as part of a promotion.] The service was awesome, my pillows went missing in shipping an cust. Service figured it out and replace them. While keeping me informed of their whereabouts. After receiving them they were everything I've come to expect of Tempur Pedic. I'm sleeping like a baby thanks to these pillows.
Excellent product and service
CharlieOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase7/15/2021I'm 6 foot tall, 190 pounds and I bought the medium neck pillow. The pillow is too narrow. My head didn't fit in the curve of the pillow and the bump that goes under your neck forces you to sleep on your side always, that is, you can't sleep on your back because the bump is too big and pushes your neck up too much. I took advantage of the two for one deal and gave the other pillow to a friend. He had the same problems. It's just not a comfortable pillow. What's worse is that there are no returns on pillows :(
Disappointing
JMOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase5/12/2021You should know this pillow is small. The size is only based on thickness. Length wise the pillow is very small. At first the pillow helped me but within a couple of weeks it was causing more neck pain than I had before. I found out this was because when I'm sleeping I change positions. If you don't stay in a perfect posture this pillow will not work for you.
Not what I expected
Still not sleepingOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase1/28/2022[This review was collected as part of a promotion.] No happy. The pillow is very very very hard. Hard to sleep on. I called one day after I received it and they said it would soften after a few sleeps. We slept with it four more times, but it was causing headaches and worse neck pain than not sleeping with the pillow. Very disappointed.
Not as descrived
Not happyOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase6/25/2020Love this pillow. I've had 2 neck surgeries and am often in pain. Bought and tried a "my pillow" brand and returned it the next day. The tempurpedic pillow is the best!!! Has a nice place to cradle your head and support your neck; especially if you are a back sleeper.
Awesome pillow
Sleep wellOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase1/17/2023[This review was collected as part of a promotion.] I purchased this pillow for my wife who gets migraines. She used it for about two weeks before very sweetly telling me it was the worst pillow she's ever had and was actually making her migraines worse. I thought well it might just be her and tried it out myself (we have the same measurements) and it really is terrible. I couldn't make it through the night. It was hard as as a brick and I had neck pain the whole next day. Definitely do not recommend.
Uncomfortable and not worth it
ExhaustedOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase10/18/2023[This review was collected as part of a promotion.] Foam does not sink easily, which is my preference. Instead the foam sinks slightly while properly supporting my neck. Note, my girlfriend does not like this aspect of the pillow so it all comes down to personal preferences.
Great support
louiesdadOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase3/3/2024[This review was collected as part of a promotion.] I did the measurement as described on the web page. I bought a medium, but it is too tall. The pillow is also very firm. I am not able to use it. Company policy says I cannot return it which is a shame as every other company allows pillows to be returned. This pillow was replacing a Tempur-pedic pillow I bought from the Sharper Image store. It is not the same.
Size is important
Still searchingOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase5/8/2024[This review was collected as part of a promotion.] I'm obsessed with this pillow highest proportion of memory foam and high-quality incredible for any side sleeping, it is incredibly wonderful is real good to accommodate multiple sleep positions. Lying on the Tempur-Neck Pillow feels like lying on a bouncy water ballon.
Stunning Pillow
Anna RiveraOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase9/9/2024[This review was collected as part of a promotion.] This pillow is no longer made the same way. I just recently bought 2 neck pillows - 1 medium for me and 1 large for my partner. The medium one does not support my neck. It is too soft and sort of fluffy right out of the packaging. I immediately called the company and was told it was not returnable. I tried to explain that the pillow is too soft even in its packaging and that it was just delivered to my home. I even explained that on the website it says it is firm which it is not. However, the large neck pillow is still much firmer than the medium. Previously they were both firm just different sizes for your neck. I am sorely disappointed in this company for changing the product and not dis...
Neck Pillow - Medium size
Not So Happy Sleeper!Originally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase9/27/2023[This review was collected as part of a promotion.] I was sleeping very comfortably on 24 inch contoured Tempur-Pedic pillow that was excellent for 15 to 20 yrs. I purchased the new contoured pillow which in my opinion was way to firm. Has resulted in a stiff neck. I did not know they made such a pillow. We have Tempur-Pedic mattresses for many years and they are great.
Neck Pillow
Temper-Pedic believerOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase1/28/2015I bought this pillow before Christmas, and I'm so in love with it. It comes with me wherever I go. I've had neck and shoulder pain for years, and I had been interested in purchasing an ergonomic pillow but I got so many divided opinions on them that I just couldn't take the plunge. I finally got to the point where I would try anything, and I am so glad that I did. This was the best purchase I've ever made. It's made a huge difference! So worth it!
Love this Pillow!
honestamosOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase9/18/2020Really wanted to love this pillow however it feels much too small. Constantly readjusting throughout the night, for example, if I roll over, there isn't enough pillow to be comfortable. Tried the large as well, same issue. I have a king sized bed and, while I love the firmness of this pillow it doesn't keep up with the space I seem to cover.
Overall Too Small
King Sized NeededOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase3/8/2022[This review was collected as part of a promotion.] i had a similar tempur pillow i bought in like 2014 or 15. it was great, complete awesomeness, never had neck or shoulder funk in the morning. this one feels like i'm sleeping on a phonebook, a very thin one. super disappointed that there is that much difference between a queen & a standard, this is like a child's pillow.
to thin
done-da done-doneOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase7/18/2020I have purchased this exact pillow for over 20 years, every couple of years. The pillow has changed so much as to be unrecognizable. It's lightweight and soft - nothing like the supportive foam of even 2 years ago. Will NEVER but again, and am now worried about replacing my 15 year old Temperpedic mattress.
Soft and not supportive
Philly BarbOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase10/30/2024[This review was collected as part of a promotion.] For the first time, my husband's neck pain is almost gone! The grooves of this pillow allow for perfect support of his neck. The pillow is firm, which is great for him because he doesn't sink down through the night. He has very few headaches these days and he wakes up less stiff. This is definitely a winner.
Neck pain is diminished!!
Cloud HopperOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/17/2020I should have dug a little deeper into the specs of this pillow before ordering. I was hoping for more of a queen size pillow by purchasing the 'Large' size, however it was smaller than a twin pillow when I received it. Also the foam is not very dense and is easily compressed. The search continues...
Large = Standard size
SeekerOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase3/9/2024[This review was collected as part of a promotion.] Have had this pillow for a couple months now. At first it was a bit too firm, and using it as the picture shows (head resting on the larger side) actually caused pain in my neck. I had measured my neck distance before purchasing, but was worried I may have got the wrong size still. However, I started sleeping on the smaller side and it's been great. So far no cricks in the neck when I wake up, and my head and neck feel much more supported. I have also noticed less tension in my shoulders. After a while the pillow gets less firm and that's when I feel it really begins to do the trick. I feel like I don't have to support my head with my arms under my pillow anymore, like I've done with other...
Good after a while
no cricks in this neckOriginally posted ontempurpedic.com