Before I purchased the neck pillow I was having trouble every night with my arms usually one or the other going completely numb. Now after using this pillow I have not experienced any numbness and have great support with my neck and definitely a betters night sleep.

[This review was collected as part of a promotion.] I was having neck pain and I haven't been sleeping well so wanted to find a good pillow to help me sleep. Saw this pillow and read so many good reviews. So I decided to invest on an expensive pillow. I'm disappointed the fact that is not 100% comfortable. And since there's no exchange policy I'm stuck with this. I wish I could have got the one that doesn't have neck support. I did measure and did get the correct one. I bought one for my husband as well he says it's ok but uses it. The quality of the pillow is nice. Arrived on time.

[This review was collected as part of a promotion.] I am having to sleep on my side right not but am normally a back sleeper. I measured a medium for side sleepers and small for back sleepers. It's a bit annoying that I have to choose one or the other. The instructions say to size down if you're in between sizes so I did. I think I probably need the medium for side sleeping but I'm hoping it works for me once I'm sleeping on my back again. The pillow itself is not the size of a standard pillow, it's much smaller. Also, the foam is so firm that my ears hurt from sleeping on it. It's gotten better as I break it in but it's pretty uncomfortable during the break in period. I do think it's helping me sleep better now that it's breaking in but sometimes I still wake up feeling like the side of my face is smooshed. I think this pillow can be helpful for it's not for everyone.

When I ordered our bed, I asked for two pillows. Representative did NOT tell me there are different sized pillows. She sent regular and it was too high for me and it hurt my neck. I called and very accommodating customer service rep offered me a courtesy exchange and sent me a smaller pillow and gave me free shipping to return the larger one. It all worked out well in the end. Just be sure to order the size pillow you think you'll need so you won't have to return a pillow.

[This review was collected as part of a promotion.] The neck pillow was only offered in firm. I would preferred if it was a medium. I had a Temper-Pedic Neck 20 years ago it was perfect and it didn't seem as hard. I'm hoping my new pillow will eventually soften a little bit.

[This review was collected as part of a promotion.] This neck pillow changed my life! I have a lot of neck issues as my work requires to sit in front of the computer for an extended amount of time every day. Since I started using this pillow it provides me relief at night and much better sleep. With this pillow I can sleep through the whole night!

[This review was collected as part of a promotion.] For many years we used the large neck pillow. As we've aged, it started to feel "too high", so we went with the smaller pillow. The height is fine on the smaller pillow, but had we known that the overall size of the pillow was substantially smaller, we never would have bought them. There are no specifications (sizes) listed on the website so we had no idea what size it would end up being. VERY DISAPPOINTED. LOOKING FOR SOMETHING WITH WHICH TO REPLACE THE PILLOWS.

[This review was collected as part of a promotion.] I want to love this pillow as I've used it for years. My previous one became too soft after a few years and so I had to replace it. Now it's so hard it's uncomfortable. I've tried standing on it jumping on it to try to wear it down, but it's still too hard. Unfortunately, I won't be using it.

[This review was collected as part of a promotion.] I was experiencing neck pain for couple of years, tried many things, even went to visit neurologist. Can't fix it. I thought my neck pain is going to stay with me forever, and this pillow was a random try. It is so comfortable that i was not willing to leave my bed the first time i use it. It gave me sweet sleep and my neck pain was getting better every day, and it is gone now. Amazing, right? I recommended it to friends and hopefully they will get similar results. No need to mention, exercise is needed as well if you have neck pain.

Thought I ordered and paid for two large size pillows but I got standard size. I purchased this product in 2007, and still have that pillow (and someone will one day have to pry it from my cold dead hands). It's superb in every way. I bought the two new ones this year and they are not at all the same quality. I was considering purchasing a new mattress this year because I also bought the mattress in 2007 and love it to this day. Based on the pillows, I won't be buying another mattress. Very disappointed.