Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
Quality and comfortable product
Rested sleeper
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Unfortunately, Not for Me
Colorado Buyer
Originally posted on
Tempur World, LLC
5,394 reviews
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- 2 out of 5 stars reviewVerified Purchase1/13/2020I was very disappointed with the pillow. The pillow was not firm and lacked the support I need for my neck. I've been using this type of pillow for many years and have always been happy. I have never had issues like I described above. I'm not sure if this is an isolated problem or I was given an inadequate product because it was a BOGO offer. I expect better quality considering the cost of this pillow and the Tempurpedic name.
Not happy with the quality
Not happy sleeperOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase3/28/2022[This review was collected as part of a promotion.] My Dad is a snorer. Has to wear a c-pap, the whole nine. Now two years into my marriage, learning I was, indeed, a snorer of equal caliber, I was scared yo. My wife would have to sleep in another room sometimes and my throat would be thrashed. But dude. Night one of this pillow - zero snoring. Nada. Zip. Zilch on the sleeping throat thunder. Is the pillow like a cloud? I can't say that it is. But it is comfortable and gets the job done. If you too are a Snoozeville lion who needs taming, this pillow is the person in safari gear with a chair (but, you know, in a nice way) you're looking for.
No mo' snoring!
Andy P-BOriginally posted ontempurpedic.com - 2 out of 5 stars review1/12/2026This pillow is solidly constructed, but it's just this side of trying to sleep on a rock. I bought a large and a medium because I was experiencing a neck/shoulder problem. Perhaps the pillow works for some folks, but for me, there was zero chance that I'd be able to sleep on my side with it. Now if you're using it for support while relaxing on your back, it seems pretty good. But if you're planning on actually sleeping, then I wish you luck. I didn't have any. It's just way too firm and unforgiving for me. Your experience may vary, and again, the pillow is well made.
Hard as a rock
Sleepless In ConnecticutOriginally posted onTempur World, LLC - 2 out of 5 stars reviewVerified Purchase8/20/2024[This review was collected as part of a promotion.] I have used these pillows for years to relieve neck pain and have a good night sleep. This pillow is not the same, it actually was painful to lay upon and was discarded after one hour of trying to find a fit. I ordered the large, yet the curvature was awful. I truly wish there was a better option with this manufacture. I ordered two and both are left useless.
Something is not right
DukeOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase5/26/2022[This review was collected as part of a promotion.] I love this pillow and my neck loves this pillow. I've used one for many years and finally got my husband hooked on them as well. Now he too can only sleep with this neck pillow. It is wonderful but you will definitely feel that just after 3 years, it starts to looks it support and you will soon need to buy a new one.
Great Pillow!
lisaoOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase2/15/2022[This review was collected as part of a promotion.] Deeply disappointed with the product. I picked the "Small" profile based on the neck to shoulder distance as guided on the website. The neck profile is still too high and the back of my head was hanging in the air when I lay on it. Since the material is VERY stiff and NOT memory foam, it feels like my neck was hanging on a pointy edge. I attempted to shift the position of my head various ways and never got past 1 hour with it because it was so uncomfortable. Attempted many times and decided this is not for me. In reading some of the earlier posts, many commented that the product has changed in the material used. Not sure what I am going to do with it now -- it is not usable and the profile...
Worst head and neck profile pillow
YGYOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/7/2023[This review was collected as part of a promotion.] I had been having neck issues for years and tried numerous different pillows. The Tempur-neck pillow has seriously been a game changer for me. I bought the Tempur-symphony pillow and Tempur-neck pillow at the same time during a BOGO event but have not even used the Tempur-symphony pillow because I've had such a good experience with the Tempur-neck pillow. I've been waking up pain-free ever since switching to the Tempur-neck pillow and am only sad that I did not buy it sooner.
Game changer
Neck Pain Relief!Originally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/9/2024[This review was collected as part of a promotion.] Did not like the pillow at all. First, I bought the correct size according to the way they explained in the site. However, when I received it, the pillow was uncomfortable and It was harder than expected. I contacted customer service for a refund or exchange and they couldn't help me. I'm stuck with an expensive pillow that's uncomfortable. Not a fun experience!
Unsatisfied!
Sad sleeperOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase9/22/2023[This review was collected as part of a promotion.] In fact I've ordered all three sizes just so I find the correct support, that's how much I believe this is the best pillow for me! I have serious neck problems and arthritis, is important I get a good night restfull sleep with no neck pain during the night or in the morning or the rest of my day.
Just what I the doctor ordered!
Painless neck...Originally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase8/17/2022[This review was collected as part of a promotion.] Unfortunately this product did not work for me. I have used these pillows in the past and loved them, but they are no longer using 100% memory foam. The new pillows have a harder core that caused me neck pain. I thought I could return the pillow, but they do not refund pillows and I bought a 2 for one deal :(
Not as good as the old ones
Littke ScraggyOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase6/21/2020I purchased this to hopefully alleviate low back pain. While the pillow is comfortable (firm as advertised) and appears to be high quality worth price point, it unfortunately has not helped with my low back pain. I understand the no return policy (esp given the pandemic), but would be interested in trying another option that might work better for me.
Nice pillow just not what I needed
Still searchingOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase1/27/2022[This review was collected as part of a promotion.] I bought this pillow because after a couple of neck surgeries I needed a pillow that would help me sleep comfortably and provide support and alignment for my neck and back. My regular pillow just wasn't doing the job any more. I also sleep on a Tempur pedic bed for the same reason. My only complaint is that I feel the pillow should be longer.
Comfortable /Theraputic
Happy sleeperOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase7/1/2021I"m so disappointed in the new tempurpedic neck pillows. These pillows are not the same. The texture is harder and they shortened the length of the pillow alot. Why? Why change the material and the length. This is not the neck pillow that was the best on the market. This is a whole different pillow. Don't waste your money!
Not the same pillow quality is not there
AKOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase10/4/2023[This review was collected as part of a promotion.] This is the third neck pillow I have bought in the last 20 years and I am very satisfied with the product. I found the service to purchase this pillow on the website very easy and arrival very quick. I also own 3 Tempur-pedic mattresses and recommend them to everybody!
Happy Tempur-Pedic Customer
Happy Tempur-Pedic SleeperOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase4/19/2021Initially, I was highly optimistic and exciting use this expensive pillow because an article I read listed it as the #1 pillow for neck stiffness relief. I was really let down when I used it the first night because of how much it elevated my neck which was too much for my liking & it because of how stiff the pillow is. I really wish this would have worked for me. It now just sits at the edge of my bed. Good thing I didn't throw out my old pillow.
Only used it for 2 nights
Carlos, the slept on.Originally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase3/31/2024[This review was collected as part of a promotion.] The neck part is fine. It supports me better than the former Temper-Neck pillow which was probably worn out after ten years. I am disappointed that the new pillow, though a larger, is shorter lenghth-wise than the old one. It doesn't look as good on my bed when it's made, and the shorter length is sometimes not as supportive as the old one.
shorter than I expected
SteveOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase2/4/2020I used the pillow for about 4 weeks. About 1 week in I started to notice a lot of right shoulder and upper back pain, specially pertaining to my neck and shoulder region. At first attributed it to my job, as I sit a desk for a large percentage of my day. However, as the weeks progressed and I did not see improvement. I implemented yoga and professional massages, still no improvement. I decided to go back to my previous pillow and within less a week the pain had dissipated. I had high hopes and with all of the glowing reviews thought it would but a sound investment but I was disappointed.
Good concept but didn't work for me
SamanthaOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase7/13/2022[This review was collected as part of a promotion.] The small neck pillow is not as thick or firm as the original neck pillow which I've purchased in the past, so I am disappointed. It is very thin and much less supportive for the neck, making it too thin and soft for my needs. I hope Tempur-Pedic will make this an extra small pillow, perhaps for children, and go back to the original structure of their neck pillow. I purchased the medium firm pillow, but it is almost too firm and too large for me. Alas, I am looking at purchasing another pillow from a different company.
Not like Original
twixtOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase12/10/2023[This review was collected as part of a promotion.] It was impossible to get comfy with this pillow, and I got the worst headaches from the angle of my neck and head while using it. I wish I could return it, but pillows aren't accepted per Tempurpedic's return policy
Weird angles
Hypermobile Side SleeperOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase9/8/2022[This review was collected as part of a promotion.] I got this pillow after having neck pain for months because of poor-quality pillows and bad posture. This pillow provides the support I need to sleep with my neck in proper alignment without being stiff or rigid. It is perfectly comfortable to sleep on my back, side or stomach which is perfect for someone who doesn't stick to one position.
Just what I needed
Happy CamperOriginally posted ontempurpedic.com