Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
My Tempur-Neck Pillows/Happy Head
Corrected Neck Posture
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Shape is good but absolutely rock hard. Unuseable.
Emma
Originally posted on
Tempur World, LLC
5,394 reviews
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- 2 out of 5 stars reviewVerified Purchase3/17/2024[This review was collected as part of a promotion.] Why are we no longer able to get this pillow in a soft version? I like the pillow but my old one came softer. There were choices now there is only this firm one. I don't like it and I can't return it. It's way too hard, even after having very heavy people sitting on it many times.
Hard as a rock
EllenOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase10/24/2020Better than most and average pillows. But even the high neck pillow (large) was a bit low for my neck. Just something to be mindful of. I would say it's 1.5-2 inches off for me, so sticking another pillow underneath it as a foundation should do the trick if you have the same issue. The pillow is a bit soft I would prefer a more dense (harder) memory foam that does not sink in as much as this disrupts neck neutrality-I believe that they used to make these pillows more dense/firm. But as I said this is correctable by raising the pillow by putting something underneath it (preferably also some other type of memory foam pillow rather than one stuffed with down feathers as it somewhat maintains its uniformity which is preferred as it is functioni...
Better than Most
KanaanOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase8/5/2020I bought this neck pillow with a BOGO. It is definitely not the same pillow I have bought in the past. I had a back store for 12 years and sold Tempur-Pedic so I know the product. Very disappointed this time. If Tempur-Pedic is using this foam, I will not be buying any more.
Not the same Tempur-Pedic I am used to
Kay HallOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase2/6/2022[This review was collected as part of a promotion.] The contour of the pillow works great for sleeping on my side, head fits in the valley of the pillow just right. I can also use it to prop up myself. The pillow is very firm but I'm breaking it in and it feels like someone is holding my head which is perfect for me.
Love the support and comfort
Alex DuirOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase6/24/2020It took a night or two to get used to the pillow. I was pretty sure I hated it. Its one of those pillows you sleep on and you don't feel like you're sleeping on a cloud, but when you wake up in the morning you realize you slept through the full night and you didn't have to adjust or flip your pillow. I bought 2 and am glad I did. This one has not gone flat or soft like many other temperpedic pillows I have had in the past.
First night sucks, but after that its great
CassOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase1/28/2022[This review was collected as part of a promotion.] I used to have neck problem. The doctor said that I had arthritis. After using TEMPUR-Neck pillow for a couple months, now I feel the symptom has eased a lot. I can get a good night sleep now. Thanks to the great product!
Wonderful product
Happy SleeperOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/27/2020Smaller than expected and not firm at all. Despite taking head/neck measurements, it really offers no support, even for a small individual. Perhaps it would be acceptable for a child. Fortunately, we got this pillow as a BOGO. Unfortunately, we wasted our BOGO on this pillow.
Small and Soft
BOGO RegretsOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase4/28/2020This pillow is only 20 inches wide/long. They used to be 24 inches. They decided, regardless of what "size" you buy, they are 20 inches wide/long. Returned as I got the buy one/get one. I had the original style and it was 24 inches very disappointed in product. When you have a King size bed you want a larger pillow. Tempur makes the best mattress, just wich they would reconsider their pillows.
Tempur Neck Pillow Review
StevejOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase7/6/2024[This review was collected as part of a promotion.] A side sleeper, I was getting up daily with an achy neck and shoulder. Took a deep breath and invested in this pillow. Took about a week to really adjust to the shape but my mornings are much better!
Problem solved!
BannerSCWTOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase1/15/2024[This review was collected as part of a promotion.] The pillow is small so I didn't think it would help alleviate my neck pain, but it did! I don't move when I sleep now and I'm not having to pop my neck as often anymore. Nor do I feel the pain like I used too. I thought the pillow I normally used was the best u til I started using the neck pillow. I also bought the body pillow and between the two pillows, I sleep through the night.
Best sleep without neck pain in a year
Side sleeperOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase5/28/2023Since I started using the Tempur-Neck Pillow, I am extremely pleased with the amazing sleep I am able to get with it gently bracing my neck! I am now on my 2nd Tempur-Neck Pillow and have even bought one twice for my daughter. We now each own the Travel Tempur-Neck Pillow!
Amazing sleep!
Sleepy teacherOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase6/8/2023[This review was collected as part of a promotion.] I ordered two different models of Tempur pillows. One was this. I cannot say this was the most comfortable one. I like that it is hypoallergenic. It gives great neck support but not comfortable. I like Cloud Breeze Dual Cooling better. It helped my neck pain more.
Neck pillow
ilaOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase2/7/2024[This review was collected as part of a promotion.] While expecting a tempur material where the pillow molds to your head on the famous memory foam, I received a pillow that is made of a polyurethane material that is quite hard. Unfortunately it can't be returned or exchanged so it is a gambling, you may like it or not, and no way to secure customer satisfaction. I reached out to customer service, and they told me that the pillow has a break-in period, and will slightly soften over time with regular use. While I keep using it and waiting to get soften, a month later, I will keep my three stars for the lack of clear information on what to expect in their web site.
Much harder than expected
mobileOneOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase5/11/2024[This review was collected as part of a promotion.] This Is my second Tempurpedic pillow. I'm very disappointed with the comfort. It's definitely not the same as my first pillow that I purchased four years ago. It's hard, it's not comfortable, and it's too flat. Apparently, I didn't read the fine print because I thought I could return it within 30 days. However, when I called customer service, I was informed that the warranty only applies to mattresses. This will be my last Tempurpedic brand pillow.
Disappointed
DanielleOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase3/22/2024[This review was collected as part of a promotion.] This neck pillow changed my life! I have a lot of neck issues as my work requires to sit in front of the computer for an extended amount of time every day. Since I started using this pillow it provides me relief at night and much better sleep. With this pillow I can sleep through the whole night!
Tempur-Neck Pillow
LillaOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase6/25/2021I've been using the pillow for 2 months and honestly this hard pillow didn't really alleviate my neck pain much (maybe it's not too severe anyway). The package arrived with one side open already and there's only a plastic bag between the pillow and the outside.
Ok pillow but slightly broken package
AllyOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase3/20/2021The pillow is very comfortable and helped a ton with my neck pain the first few weeks of use. Now that I've had it a month, I am starting to notice the pillow sinking and it does not seem to be as supportive as it was at the start. I'm a bit disappointed in this based on the price spent and the short time it lasted.
Pillow okay
EGOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/18/2021bought my first Tempur-Pedic neck pillow 15 years ago. It lasted about 10 years. I bought a replacement neck pillow from a competitor - junk! Finally bought a Tempur-Pedic medium pillow again. Brilliant! The perfect pillow. Don't mess around with cheaper pillows - buy the Tempur-Pedic. Your neck and back will thank you!
Only Neck Pillow for me!
Finally Sleeping well againOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase2/17/2022[This review was collected as part of a promotion.] I will preface this with the fact that I'm a petite person. Short and fairly light and frail. This pillow was way too solid for me and had almost no give, even after roughing it up and sitting on it and violently squishing it quite a few times. When I put my head on it (on my back or side), it started cutting off circulation in my body from the positioning (SOMEHOW) and had negative effects overall. I couldn't get comfortable and definitely couldn't sleep. To get this pillow to squish at all, I actually have to sit on it. I've used contour pillows before, but they were all softer than this. I would recommend this for someone with a much larger frame or heavier build than mine--the pillow m...
OK Pillow, maybe best for larger frames
Brittany QBOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase12/28/2023[This review was collected as part of a promotion.] I tried this pillow every night for 2 weeks and found it to be very uncomfortable. I had to stop using it due to the pain in my neck. It was an expensive lesson and I regret buying it. Unfortunately I was told it was not a returnable product. If this is inaccurate send me instructions on how to get a refund.
Very Uncomfortable
Crick in the NeckOriginally posted ontempurpedic.com