Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
Quality and comfortable product
Rested sleeper
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Shape is good but absolutely rock hard. Unuseable.
Emma
Originally posted on
Tempur World, LLC
5,394 reviews
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- 1 out of 5 stars reviewVerified Purchase1/25/2024[This review was collected as part of a promotion.] I had big hopes for this product, but the high side is too large for under my neck and the small side is just flat, it isn't a soft small neck roll to place under my neck, sadly I am unable to use it. I am a big fan of Tempur-pedic products , I have two Tempur-pedic beds , but this pillow disappoints.
unhappy
Mountain MamaOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase10/21/2020This review is for the Small size. I have a petite frame and chose this size for the height of the pillow. The pillow appears well made and the foam firmness and height dimension are good. However, the depth dimension is too small - if I align my neck so that it rests on the lower raised edge of the pillow, the crown of my head hits against the higher raised edge toward the back. The area of the pillow that is indented so your head fits into it is too small, so the pillow forces my chin toward my chest and it doesn't provide the alignment I was expecting. For the price and the advertised benefits, I would expect the dimensions to be designed with an ergonomic fit in mind.
Dimensions aren't quite right; quality of materials is good
CustomerOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase2/5/2024[This review was collected as part of a promotion.] This pillow gives my head and neck the support I need to have a great night's sleep. A good night's sleep goes a long a way and this means I am a better person during the day because of it. I no longer have that tired after lunch slump, or walk around rubbing my neck due to residual pain from last nights "rest." I encourage anyone who suffers from minor neck pain, and sleepless nights to try this pillow for a better night's rest.
Better Sleep, Better Life
MeehnotchuOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase10/2/2023[This review was collected as part of a promotion.] The pillow is much too soft and thin for me. This is the second set of pillows from this company that does not live up to it's reputation. The Mattress is fantastic but the pillows are not at all worth the money!!
Pillow was not comfortable
Unhappy sleeperOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase3/14/2024[This review was collected as part of a promotion.] The title said "large" but it is smaller than small. A size for babies, but falsely titled large, very deceptive. Comfort wise it is like putting my head on rock or a wooden log. I would give negative five if I could or at least a zero but none of those are options. I contacted the customer service with the size concern, they said "the size is mentioned on the website" therefore can't take it back even though it is still in the original pack and unused. This is absolutely strange. If customer is dissatisfied, the seller takes the product back happily and with apology. THIS IS NOT THE CASE WITH TEMPERPEDIC. I was about to buy a king size mattress from Temperpedic, but thank God, I know the ...
Deceptive size, Very uncomfortable
M.A.SuhailOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase9/24/2023[This review was collected as part of a promotion.] The design of the pillow is great, definitely perfect for allowing a very comfortable side position while sleeping. However, the pillow is so hard it's like sleeping on a slightly padded brick. There is barely any give and it almost gives you a headache just from the firmness. I've tried sitting on it, stepping on it, and it never gets softer.
Good design, bad execution
Still achy sleeperOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase1/27/2022[This review was collected as part of a promotion.] I purchased a replacement neck pillow and was incredibly disappointed to find the size of the pillow has decreased by -25%. As a tempurpedic customer for over ten years who has bought many tempurpedic pillows of other types and sizes, and a tempurpedic queen size bed, I was extremely disappointed and felt ripped off. I was even more disappointed at the return policy which did not accept unopened returns. I will seriously consider alternative options in the future.
Terribly Disappointed
Terribly DisappointedOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase1/21/2020Purchased through BOGO and was shocked by the size of these pillows! I had to triple check my order in case I may have ordered a Travel version by accident. Tried using...straight away the chemical odor was so pungent I couldn't stomach using the first week or so. Then, once I did, they literally deflated flat offering little to no support. Sadly shoved in a box to donate since they are basically useless, while also looking ridiculous fitting (drowning rather) into my standard size pillow case. I wouldn't even torture a guest to use these. Maybe a 5 y/o would enjoy them purely for the miniature sizing.
Extra small and deflates pretty easily
Not a happy sleeperOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/24/2022[This review was collected as part of a promotion.] I tend to wobble about a bit while I sleep, and this pillow works perfectly whether I'm sleeping on my side or back. I've even noticed that I am not moving as much in my sleep after switching to this pillow! I will definitely be sticking with it for good.
The perfect pillow
DreamerOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase9/26/2024[This review was collected as part of a promotion.] I purchased this pillow at the recommendation of my doctor who suggested that I needed a pillow that provided more support for my neck. I did not really believe that the Tempur-Neck pillow would help until I tried it. I was pleasantly surprised - this pillow has improved my sleep quality significantly! The 4 star rating is only because I would love to have a fitted pillowcase that could be purchased with it (the pillow is smaller than a standard pillow).
Improved Sleep Quality
Tropical SleeperOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase3/17/2024[This review was collected as part of a promotion.] Why are we no longer able to get this pillow in a soft version? I like the pillow but my old one came softer. There were choices now there is only this firm one. I don't like it and I can't return it. It's way too hard, even after having very heavy people sitting on it many times.
Hard as a rock
EllenOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase8/5/2020I bought this neck pillow with a BOGO. It is definitely not the same pillow I have bought in the past. I had a back store for 12 years and sold Tempur-Pedic so I know the product. Very disappointed this time. If Tempur-Pedic is using this foam, I will not be buying any more.
Not the same Tempur-Pedic I am used to
Kay HallOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase7/10/2024[This review was collected as part of a promotion.] Originally, I purchased this for myself, but it was so comfortable that I bought one for my fiance and two for my parents. It took me two days to break into the pillow but other than that, it is great! I recommend it to anyone honestly. It's firm so I don't wake up with neck or back pain since I have scoliosis.
I purchased 4
Neck Pain No MoreOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase4/30/2024[This review was collected as part of a promotion.] My review after using 1 full month: I've tried many different "Neck Pillows" over the years and finally found the End-All! This pillow offers great support and I'm finally getting a good nights sleep. Even better, I'm not waking up with a stiff, sore neck.
Just What My Neck Asked For!
JesseOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase6/24/2020It took a night or two to get used to the pillow. I was pretty sure I hated it. Its one of those pillows you sleep on and you don't feel like you're sleeping on a cloud, but when you wake up in the morning you realize you slept through the full night and you didn't have to adjust or flip your pillow. I bought 2 and am glad I did. This one has not gone flat or soft like many other temperpedic pillows I have had in the past.
First night sucks, but after that its great
CassOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase9/16/2019I finally broke down and replaced my original TEMPUR-Neck Pillow that I have had for at least 15 years with a new one. The old one had just flattened out a little too much to keep up the right support. As I expected, the first night was hard to adjust to; I only used it for about an hour before waking up and using my original one. However, in no time at all, I not only adjusted to the new pillow, but once again feel the full neck support I need. These always have been and always will be my favorite pillows, and I never travel without them.
Replaced my TEMPUR-Neck Pillow
Picky Pillow PersonOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase6/26/2024[This review was collected as part of a promotion.] I recently purchased the TEMPUR-Neck Pillow in the small size, and I couldn't be happier with my choice. As someone who has struggled with neck pain for years, finding the right pillow has been a game-changer, and this pillow has exceeded my expectations. Comfort and Support: The TEMPUR material is firm yet incredibly comfortable. It provides excellent support for my neck, helping me maintain proper alignment throughout the night. The unique contoured design cradles my head and neck, reducing pressure points and allowing for a more restful sleep. Size: I chose the small size, which is perfect for my needs. It fits well with my petite frame and doesn't feel bulky. The small size also makes ...
Valuable products
VeronicaOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase9/13/2023[This review was collected as part of a promotion.] I bought this pillow a few years back and liked it so much I got two. Over the years I lost one to a family member (long story) and the other one on vacation. I decided to buy a new one. I immediately noticed its a lot stiffer than I remember. I though I needed to break into it.... but then I woke up with neck pain... I don't understand why it's not as comfortable as the ones I used to have.
Not as comfortable as I remember.
Not-so-happy sleeperOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase12/19/2023[This review was collected as part of a promotion.] I have a very old tempurpedic pillow I love and just ordered a new one. It was very hard and uncomfortable at first but is slowly getting better. I love my old one and have used it for many years so hoping this new one gets there eventually!
Very hard at first but getting better.
No more neck issuesOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase9/22/2021This is my second Tempurpedic pillow. The first one I bought years ago at the Relax the Back Store. They let me take one home over night to try it out. Due to Covid I bought the replacement on line. I measured the distance from my shoulder to my neck, which basically said that the old pillow was too thin. So I got the size that the chart recommended. This pillow does not "give" like my previous one. It is stiff, and does not seem to conform to my neck and head. I keep thinking that I will adjust to it, but it still is really uncomfortable after a few weeks. I feel like they changed the material.
Not like my old one
Sleepless in AuroraOriginally posted ontempurpedic.com