Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
My Tempur-Neck Pillows/Happy Head
Corrected Neck Posture
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Unfortunately, Not for Me
Colorado Buyer
Originally posted on
Tempur World, LLC
5,394 reviews
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- 5 out of 5 stars reviewVerified Purchase2/23/2024[This review was collected as part of a promotion.] I was in so much pain with my neck and shoulder. Bought so many other pillows and none of them helped with the discomfort. The tempurpedic pillow has allowed me to get better rest, and my neck and shoulder pain has finally gone.
Very comfortable and holds its shape
Happy SleeperOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase10/2/2023[This review was collected as part of a promotion.] The pillow is much too soft and thin for me. This is the second set of pillows from this company that does not live up to it's reputation. The Mattress is fantastic but the pillows are not at all worth the money!!
Pillow was not comfortable
Unhappy sleeperOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase6/3/2024[This review was collected as part of a promotion.] Ordered two pillows to replace worn out tempur-pedics we had for years, thought the sizing was about the height, not the width--the medium were so small that my pillow cases were floppy all over. Couldn't stand it, the return policy is non-existent. So, my pillows are in a closet as back up and I ordered something else.
Pay attention to the sizing
Former FanOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/20/2021Thought I had pretty broad shoulders, so I got the large thinking I have a big gap to cover as a side sleeper. Much too firm (I had the original years ago and don't remember it being this stuff) and much too big. Useless for sleeping, but because there's no refunds so I'm just using it as a meditation cushion.
Much too large
JohnOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/7/2023[This review was collected as part of a promotion.] I had been having neck issues for years and tried numerous different pillows. The Tempur-neck pillow has seriously been a game changer for me. I bought the Tempur-symphony pillow and Tempur-neck pillow at the same time during a BOGO event but have not even used the Tempur-symphony pillow because I've had such a good experience with the Tempur-neck pillow. I've been waking up pain-free ever since switching to the Tempur-neck pillow and am only sad that I did not buy it sooner.
Game changer
Neck Pain Relief!Originally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase2/9/2022[This review was collected as part of a promotion.] I dislike this pillow so much! I wish I never waisted my money. I had one of these pillows about 15 years ago and loved it, so I thought I'd get a new one. I was so excited when it was delivered! I got it out and thought why did they change it? It's ridiculously smaller (it's way to small for a normal pillow case) then it used to. My old pillow fit in a normal pillow case. Also this pillow is SO hard! I wish I could get my money back
Like sleeping on a rock
Sad owner of two hard pillowsOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/5/2022[This review was collected as part of a promotion.] The promise of this pillow was too tempting to pass up. However, I sure wish I had passed it up. The pillow is hard. This is beyond providing stability, it is simply hard. There are no options so, there's nothing to change or trade in for. I conducted the neck to shoulder space measurements. I attempted to use both sides, use it sideways, etc. I just can't get it to work.
Uncomfortable
PyeahOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase6/21/2020I purchased this to hopefully alleviate low back pain. While the pillow is comfortable (firm as advertised) and appears to be high quality worth price point, it unfortunately has not helped with my low back pain. I understand the no return policy (esp given the pandemic), but would be interested in trying another option that might work better for me.
Nice pillow just not what I needed
Still searchingOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase1/27/2022[This review was collected as part of a promotion.] I bought this pillow because after a couple of neck surgeries I needed a pillow that would help me sleep comfortably and provide support and alignment for my neck and back. My regular pillow just wasn't doing the job any more. I also sleep on a Tempur pedic bed for the same reason. My only complaint is that I feel the pillow should be longer.
Comfortable /Theraputic
Happy sleeperOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/14/2023[This review was collected as part of a promotion.] I suffer from chronic tension headaches and after getting a tempur-neck pillow it's been life-changing. My headaches have significantly reduced as the pillow helps keep my head and neck aligned. I strongly encourage everyone to get one of these!
Tempur Neck Pillow Review
Catherine McKenzieOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/20/2021Using my Tempur-Neck Pillow has reduced my neck pain considerably. This pillow has allowed me to reduce my chiropractor visits. Of the neck pillows offered by Tempur-Pedic, I chose the only one without cooling, as it is the only one made of firm material. According to many reviews, the other models of neck pillows made with cooling were comprised of a softer material; these reviewers preferred a harder pillow to hold the neck more stable while sleeping. When Tempur-Pedic combines the Tempur-Neck Pillow with the cooling material, I believe they will sell even more of that product. In the meantime I am very pleased with what I have, even though it does become warmer, and am thankful that using this pillow has gotten rid of most of my neck pai...
MyTempur-Neck Pillow has made quite an improvement!
tenntangoOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase8/31/2023[This review was collected as part of a promotion.] I have had a Tempurpedic mattress for 20 years and I love it. So, i bought one of these pillows thinking it would also be great. It is not. It's super stiff and very uncomfortable. It caused neck pain from the start and I had to abandon use after three days. You can't return it, so I am stuck with a very expensive pillow that I can't use. Totally unhappy with the experience.
Super stiff pillow. Too hard to use and not returnable
Sore neck and not asleepOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase4/29/2022[This review was collected as part of a promotion.] Depending on your body size, you can be a S, M or L. I used the med for side sleeping ONLY as it's too high to be used as back sleeping for me. Everyone is different so purchase the right size according to your sleeping position and body weight/size.
Perfect for side sleeper
SnoopyOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase1/31/2024[This review was collected as part of a promotion.] I bought this for my husband who is 6'3''. He only used it for one night before we put the pillow in our guest room. There are zero returns or swaps for Tempurpedic pillows so I would size down. I got the medium (per measurements) and it was too big for me, so now my husband uses that one. Such a bummer since our past pillows and mattresses have been awesome.
Too large despite measurements
AllyOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase8/3/2023[This review was collected as part of a promotion.] My original neck pillow was great and my neck no longer hurt after 2 days. I ordered another a month ago. It is totally changed. It is much firmer and thicker than the other. I contacted customer service who said they had changed it up. I will not purchase another unless you offer firmness options, etc. Instead of helping it hurt my neck. They are nonreturnable therefore it went in the trash.
Change is terrible
UnhappyOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase6/9/2020For almost 20 years I have purchased this pillow every year. I was introduced to this pillow through physical therapy after my 2nd upper back surgery. It has relieved upper back pain while sleeping for almost 20 years. Tempur-pedic has changed this pillow and it no longer has the density and support needed to support the neck properly. I will have to shop around and hope I can find a better produce. I'm so sorry that Tempur-pedic thought a change was needed.
Take Product has Changed
Mary A.Originally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase5/25/2024[This review was collected as part of a promotion.] I have been struggling to find find the right pillow density and shape. I did yet another online search, finding this pillow which seemed to encompass all the characteristics I wanted. I was intrigued! I purchased it, and have no regrets! My sleep has only continued to improve! I needed its dual neck support options, and its firmness with comfort. Thank you so much!
Best sleep ever
Sleeper on Cloud NineOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/21/2024[This review was collected as part of a promotion.] I have the same pillow in small, but needed a larger one for side sleeping. But this one is way too firm. Feels like you're laying on a brick. I hadn't removed the factory-sealed plastic and had the original box, but was still told I could not return it. That's a terrible policy for those who live in rural areas and have no options to go to a store to feel it first (which is what I was told I should've done). I won't order a pillow from Temperpedic again.
Too Firm - Terrible Return Policy
AnonymousOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase4/7/2020I purchased this pillow because I have neck and back issues. It supports my head and neck perfectly. This is my 3rd time I've bought this pillow over many years. It has helped my neck issues tremendously. No more pain. I sleep very well with this pillow. When I travel, I take this pillow with me. The BEST PILLOW I've ever used!!
Best Pillow Ever
Best Sleep EverOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase8/16/2023[This review was collected as part of a promotion.] I've been on a pillow journey after dealing with neck and pain. While I do enjoy the shape and firmness and that this pillow doesn't flatten as I sleep, I don't feel that it justifies the large price tag. Still have neck pain, so the search continues!
An aggressively mediocre pillow
Zach WOriginally posted ontempurpedic.com