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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Quality and comfortable product

My husband and I have been using tempur-neck pillows for at least 10+ years. They afford us a great nights sleep. Recently our grand daughter visited and she used one of our pillows for a nap and could not get over how comfortable her neck felt. She hinted her birthday was approaching. Of course, we treated her to her very own temper-neck pillow. We will give our grandson a tempur-neck pillow for his upcoming birthday too. GREAT PRODUCT!!!!
Rested sleeper
Originally posted on
Tempur World, LLC
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Unfortunately, Not for Me

The pillow is incredibly hard and uncomfortable. I gave it a fair chance and used it for a couple of weeks, hoping it would eventually adjust to my head and become more comfortable, but unfortunately, that never happened. In fact, I feel that my neck pain actually worsened while using it. Unfortunately, due to the company’s non-refundable policy, I’m unable to return it and feel that I wasted my money. I’m very disappointed with this purchase.
Colorado Buyer
Originally posted on
Tempur World, LLC
5,394 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    5/25/2024

    Best sleep ever

    [This review was collected as part of a promotion.] I have been struggling to find find the right pillow density and shape. I did yet another online search, finding this pillow which seemed to encompass all the characteristics I wanted. I was intrigued! I purchased it, and have no regrets! My sleep has only continued to improve! I needed its dual neck support options, and its firmness with comfort. Thank you so much!
    Sleeper on Cloud Nine
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/4/2022

    Heaven in a Pillow

    [This review was collected as part of a promotion.] I had the tempur-Pedic neck pillow before living in Hawaii. I had it for over 3 years and loved it. I wouldn't get up with any stiffness or discomfort. I evenually also bought a full size tempur-pedic mattress which I love loved it there was no more back pain and every morning was a joy. And coming home from a stressful job and just being able to lie on my bed just melted away all the days havoc. Now living in Vegas and wasn't able to ship my mattress and I miss it everyday. During the summer in Hawaii it gets very hot and humid and the mattress had a cooling touch to it.
    Gogobear16
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    3/17/2022

    Love it, but it's a little too solid

    [This review was collected as part of a promotion.] My Tempurpedic pillow has gone everywhere with me since I bought it in 2002. I love it. When it was time to buy a new one, (was it? It still was great), this was my choice. I was surprised at how solid and stiff it is - way different from my old one. Ok, yes, it could just be because it's new, we'll see. I still say Tempurpedic is the best.
    Devoted
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    3/23/2016

    Disappointing

    After following the how to choose your pillow instructions, I was torn between the small & medium size neck pillow. It says if you are a side sleeper, the medium would be the better fit. The medium is too high for me. I emailed Tempurpedic & asked if I could return it for a medium. The answer was no, due to the policies of all states. Pillows are considered personal items, but you have 90 days to return a mattress if you don't like it. Very disappointing -
    Glenda
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/9/2023

    My FAVORITE Pillow

    [This review was collected as part of a promotion.] I have tried all kinds of pillows, from expensive pillows sold at mattress stores to pillows at department stores. Tempurpedic is the best pillow I have tried. This pillow offers so much support for my neck which helps me sleep better at night. I can't recommend it enough!
    Second Time Purchaser
    Originally posted on
    tempurpedic.com
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    3/10/2022

    Not the Tempurpedic pillows of old...

    [This review was collected as part of a promotion.] I've used Tempurpedic pillows for years and ordered two new ones on Black Friday. They are very hard compared to what they used to be like. I don't really like my new pillows to be honest. And, the large is too tall, even for my 6'2" hubby. I asked if I could return it (still wrapped in the sealed package) and they said no. So, not very happy overall and can't say I recommend them.
    Not such a happy sleeper
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/10/2020

    Best pillow I've ever used!

    I have suffered with head and neck problems for years. I've tried so many pillows over the years, looking for the perfect one that would fit my neck space and support it for me. I was so thrilled when I found my Temper-neck pillow because from the first night I slept on it, I knew my search had ended! This pillow has helped ease my neck pain so that I now can get a great night's sleep! This pillow goes everywhere with me! Thanks, Temper-neck for all of the sweet dreams you've allowed me to have!
    Rested Nana
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    3/26/2024

    Gave me shoulder pain

    [This review was collected as part of a promotion.] I developed severe shoulder pain, and my orthopaedist told me it was a neck issue. At that point, I realized it had been caused by sleeping on my new Tempurpedic pillow. After discontinuing use of it for several days, the pain subsided.
    J.D.
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    9/28/2023

    No Return Policy

    [This review was collected as part of a promotion.] I used the measure on the website to determine the size pillow I needed, but it was waaay too small. The no return policy took me by surprise. It would have been better to buy the Tempur-Pedic pillow at a big box store, where I could actually see the size and make a determination about the appropriate size.
    Unhappy Sleeper
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    12/18/2023

    A Real Comfortable Pillow

    [This review was collected as part of a promotion.] Plagued with migraines, I spend a lot of time shopping for the 'best' pillow. I found that in the TemPur-Neck pillow. Comforts my head so that I can relax and get a good night's sleep. Now I just have to find the 'right ' pillowcase.
    Sound Sleeper
    Originally posted on
    tempurpedic.com
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    9/29/2023

    May be great for some, not for everyone!

    [This review was collected as part of a promotion.] I had a Tempur-Neck Pillow I purchased in 2013, worked great for years. Recently purchased this new pillow to replace the old one. I used it for a couple of weeks, found it to be very hard and it hurt my neck. Not happy with this purchase!
    Ron52
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    7/24/2014

    Probably the worst purchase I've made in a while.

    Wow. As a previously very happy TP customer of 10 years, I'm pretty surprised to be writing this. I purchased this for my wife but neither of us can bare sleeping on it despite trying for weeks for a non-existent breakin. For reference, I am 160lbs, 5'10" my wife is 125lbs @ 5'10". * Materials are not at all the same. * Too stiff. There's very little give, and has been 0 "break in" over the course of several months. * Uncomfortable on neck -- the lack of "give" in the pillow causes your neck to be craned up in a very uncomfortable position. * The pillow smells. Though that has decreased in the last few months. * No return policy. Ouch.
    devnull
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    6/8/2023

    Neck pillow

    [This review was collected as part of a promotion.] I ordered two different models of Tempur pillows. One was this. I cannot say this was the most comfortable one. I like that it is hypoallergenic. It gives great neck support but not comfortable. I like Cloud Breeze Dual Cooling better. It helped my neck pain more.
    ila
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/10/2026

    Excellent pillow, but a little too small

    I have always loved these pillows! I am a side sleeper, & this is the only pillow (and I’ve tried many) where I consistently wake up without neck pain. I do wish I would have gotten a medium as opposed to the small. I feel it’s not quite thick enough for maximum comfort, but again, I do not have neck pain as I have with so many other pillows. For reference I am 5’6”.
    Happy Mama
    Originally posted on
    Tempur World, LLC
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/22/2021

    No more numbness and tingling while I sleep

    This pillow is not the soft luxurious pillow that many people dream of sleeping on. In fact it is actually hard as a rock! However if you have constant tingling and numbness in your arms ans hands during the night, this pillow will correct your neck and spine so all of that discomfort goes away.
    Sleeping pain free
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    5/13/2016

    problems with this pillow

    I've had one for 7yrs, never smelled purchased from a back store. This I cannot get smell out post airing for many days outside during day 10-4PM. I cannot stand the smell. Used it 3 times now and have given up. I sleep with a folded towel. Would not recommend it any more. I use to love my old one. Not this. Even made pillow cases for my old one.
    Paula Bus
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/5/2024

    Quality Product!

    [This review was collected as part of a promotion.] I ordered the smaller size pillow because my husband was having a lot of trouble with his pillow. I switched it out and he sleeps so much better. I sleep better too with the lower profile of this pillow.
    AR Happy
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    2/29/2024

    No more neck/shoulder aches

    [This review was collected as part of a promotion.] The first week was honestly a hard adjustment. I knew I had neck/shoulders aches but that first week of trying to adjust caused me to have some pretty bad aches. I had to constantly massage the knots out until I was able to sleep without any issues. But, the aches have not reoccurred at all since then! Also, I likely misunderstood the sizing because when I ordered a small (thinking the measurements had to do with the shoulder lengths, not size of the bed they'd be on), I got pillows that were so small, even our kids twin bed pillowcases are too big for them. & they look so tiny on our CA king. Because of that, I'm looking at other pillow options.
    Sleep Snob
    Originally posted on
    tempurpedic.com
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    2/3/2022

    Foam is too dense

    [This review was collected as part of a promotion.] My new pillow is so dense and firm that when I roll over from my back to my side in my sleep too much pressure is on my ear and it starts to hurt. But on the plus side my neck and shoulders no longer hurt.
    Julie
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    7/18/2022

    Neck pain almost gone

    [This review was collected as part of a promotion.] I am a physician and I have neck pain. I was a front sleeper. I had to stop that when the neck pain started. Nothing else worked. I used the TEMPUR-Neck Pillow and my neck pain is 90% better. I have not lived with chronic pain before - though I have watched many patients suffer. This pillow allows me to side sleep or sleep on my back. I have not had to use any pain killers, get PT, do neurosurgery. Just the right pillow. Maybe this is not for ever, but for the moment I am happy
    Dr. Ithaca
    Originally posted on
    tempurpedic.com