I had the tempurpedic side to side pillow for a really long time and loved it but it was due for a replacement. I was so excited to get this pillow and when received it was 1/4 of the size of my original pillow but I thought let's give this a try. Still optimistic. I honestly don't feel like it supports anything. It almost feels flat. It has not helped my neck pain and had actually increased some of my mid back pain From the lack of support. It's disappointing for the amount of money I paid. I have had it about a week and a half and will be ordering something different.

[This review was collected as part of a promotion.] The "LARGE" pillow was very small and short. It was not tall enough to support my head and neck. The website specifies "90 night trial" on the page the pillow is listed, however, if you click on the "more details" "+" sign, it rebuts this statement....I didn't catch it when making the purchasing. Customer service would not honor an exchange, slept on it one night. Disappointing! I am willing to pay for a premium product assuming it comes premium customer service and a satisfaction guarantee. Not the case unfortunately.

[This review was collected as part of a promotion.] I've been using this pillow for more than 4 years. It was time to replace it and I ordered it. At first, I felt it was little different from the previous one, softer and slightly lighter. It seemed not what I expected, but after I used it, it has been upgraded. I really like this version. I also purchased one more for my mom.

[This review was collected as part of a promotion.] I've been using this pillow to support my lower back when I'm sitting or driving. It has definitely lessened my lower back pain and I can't imagine living my life without it. It is soft but firm so it retains its normal shape once any pressure is lifted. Love this pillow!! I have one for my lower back and one for my neck on long car trips.

If I could give this pillow a zero I would. I used this pillow for night and woke up with HORRIBLE upper neck and back pain that lasted over a week! This pillow is meant to help with alignment and did completely the opposite. I called customer service and they said that they would not be able to do anything about, no refunds or returns. I am extremely disappointed and will never order from the company again nor recommend the company to anyone. The sad part is, this is the most I have ever spent on ONE pillow and it did the opposite of what it claims to do. Please do not purchase this pillow if your are in the midst of deciding to purchase one.

Bad shipment. The item arrived with the box completely open. Tempur pedic should at least put some tape on the box. The pillow itself is very uncomfortable. Unless you are a giraffe with extra long neck, the bottom part of your head will most likely fall on the tall part of the pillow and then upper part of your head has no support. False advertisement. The website says "try for 90 days" and then after purchase, they tell you pillows are "personal items" that are NON REFUNDABLE. I don't know what's so personal about pillows on their website but that make no sense where where everywhere else pillows are refundable.

I've been dealing with severe neck pain and muscle spasms from an injury. I own a very good pillow which is great under normal circumstances. However, I needed something more supportive now and decided to give the Tempur-Pedic neck pillow with cooling technology a try. So glad I did!! It was comfortable immediately! It's firm and does not squish down so does not allow your neck to contort and cause pain throughout the night, whether lying on your back or sides. No need to squish and readjust to fit the contours of your neck like a regular pillow because it's firm and keeps its shape. Turning side to side, rolling onto your back and repositioning yourself during the night is much easier and less painful due to just the right amount of firmness and stability. Do yourself a favor and get this pillow if you are having neck pain! I got a great price during their sale! Bought the medium per the instructions for sizing and it's perfect!

[This review was collected as part of a promotion.] I have not found anything that so effectively relaxes my neck and shoulders. The pillow must be carefully positioned to just touch my shoulders without going underneath, but with that, the improvement to rest and reduction of pain is remarkable. It is too low for side sleeping. Perfect for back.

Switching to a TEMPURPEDIC pillow is an adjustment, but worth it! I did try the Neck Pillow and the Contour Side to Back Pillow; however, these 2 pillows were too high for my personal comfort. I tried the Travel Neck Pillow and it was PERFECT. My chronic neck pain was eliminated. What a relief

[This review was collected as part of a promotion.] This is the pillow that I have been using back in our country Philippines and since I migrated to United States I've been looking for this one . You wouldn't look for any other pillow if you have this . It's one simple and needed by everyone to have a good comfort during their sleep .