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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,401 ratings5,401 reviews
  1. 5 stars50% (2,715)
  2. 4 stars12% (641)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,115)
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Showing 3,831-3,840 of 5,401 reviews
Jul 7, 2017
Reviewer name: Happy Sleepers
5 out of 5 stars
5 out of 5 stars review

Second Set and Still Happy!

After 10 years* we bought our second set of neck pillows and we could not be happier. This is still the same product, quality and value. These pillows are used nightly and travel with us wherever we go and have helped our necks so much. We have both the regular and large sizes and they fit us appropriately for our height and build (large for 6'7" male, regular for 5'7" female). We are back, side and tummy sleepers and this pillow can be used in all cases simply by rotating to the larger/smaller side of the pillow. * We ruined our first set by putting them in the washer/dryer ... it's a long story, don't ask ... so don't ever try to wash these, this is clearly stated in the instructions.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 15, 2021
Reviewer name: Chelsea
1 out of 5 stars
1 out of 5 stars review

Material isn't reliable anymore!

Changed the entire product. I replaced my neck pillow I had for years, and the quality of the pillow received doesn't support my neck, it is worse than I ever imagined. So I am using my "old" original neck pillow from years ago, still to this day! So disappointed in the products that I am looking elsewhere for a neck pillow. They say it is firm but it is quite the opposite and will not be coming back.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Reviewer name: Alyson
4 out of 5 stars
4 out of 5 stars review

Comfortable, but not as firm as expected.

[This review was collected as part of a promotion.] These pillows are comfortable and definitely help relieve neck pain when lying on my side, but they are not firm enough for sleeping on my back. I'm also a stomach sleeper though and they're perfect for that!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 17, 2022
Reviewer name: Jamie
5 out of 5 stars
5 out of 5 stars review

Best pillow in the world

I first received 2 large TempurPedic neck pillows from my mother who didn't like them. I was yeah 2 free pillows. I love them! My motto is "have pillow will travel." My pillow have traveled the world together. Even if I'm just going up the road to spend the weekend with my best friend and her family, my pillow comes with me. It's was in my carry on bag. One of my pillows was used for 10 years before it lost its ability to go back to it's original shape. I have moved on to using the other one. I should just buy a few more to get me through the rest of my life. I told my mother if I should go before her, that I want to be buried in my flannel PJ's and my head on my pillow. That's how much I love these pillow. They are the best in this world. They are the only pillows for me.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 29, 2011
Reviewer name: Sandra Kimble
5 out of 5 stars
5 out of 5 stars review

I have been using the ...

I have been using the Small Tempurpedic Neck Pillow for about 5 years now and it has ruined me for any other pillows. I don't get a stiff sore neck or shoulders like I do with other pillows. I'm so thankful there are different sizes as people are different sizes, and the Small size fits me perfectly. I have tried other Tempurpedic pillows like the Side Sleeper (too high but did like it), The Cloud (too high) and the Curve (no neck support).

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 28, 2021
Reviewer name: Beth
1 out of 5 stars
1 out of 5 stars review

What happened to the original? This one is awful

I've been purchasing these for years and years. Now the material is stiff and unfriendly.. there is no give to it. If this is the new idea of an improved memory foam, you have failed. Miserably uncomfortable now. Ugh. Why do companies think they need to improve a good thing? Or was this your attempt to save money? Either way it's a huge fail.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 24, 2022
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Very stiff and hard

I ordered this thinking it was memory foam but it's extremely stiff and uncomfortable. It doesn't help that this company doesn't allow returns for pillows. What an expensive mistake! I do not recommend unless you want to sleep on a rock hard pillow with no soft cushioning. Woke up with stiff neck pain. Do not buy!!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Reviewer name: Jenny
5 out of 5 stars
5 out of 5 stars review

Exactly what I needed

[This review was collected as part of a promotion.] This pillow I found at my chiropractors office and decided to purchase as I was in much pain with my neck. I felt instant relief with this pillow and it was a game changer for my neck and back health.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Reviewer name: No longer counting sheep
5 out of 5 stars
5 out of 5 stars review

Excellent Neck Supprt

[This review was collected as part of a promotion.] This pillow is curved nicely to offer neck support. I'd say it's best for back sleepers although it works for side sleeping, too. I haven't woken up with a stiff neck since I started using it for several months. The only downside is it is too small for a standard pillowcase and the shape doesn't look fantastic when I make my bed. I tuck it in behind Euro pillows. Overall I'd highly recommend this pillow- even at the cost.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 14, 2022
Reviewer name: Unhappy, PAINFUL sleeper
1 out of 5 stars
1 out of 5 stars review

Poor sleep and horrible back pain

If I could give this pillow a zero I would. I used this pillow for night and woke up with HORRIBLE upper neck and back pain that lasted over a week! This pillow is meant to help with alignment and did completely the opposite. I called customer service and they said that they would not be able to do anything about, no refunds or returns. I am extremely disappointed and will never order from the company again nor recommend the company to anyone. The sad part is, this is the most I have ever spent on ONE pillow and it did the opposite of what it claims to do. Please do not purchase this pillow if your are in the midst of deciding to purchase one.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295