I purchased this pillow about 15 years ago. I loved it. I still love it. After so many years, I decided to purchase a new Tempur-neck pillow. I purchased both the small and medium size. It was buy one get one free. I took the pillow out of the box and immediately noted it was much more firm than my old one. I thought it just needed to be broken in. After a few weeks of sleeping with the new pillow (small size) I couldn't get used to the "firmness" of it. I tried to break in the pillow by sleeping with it, sitting on it, packing it into my suitcase, etc. No luck. Still very firm. I continued with the pillow for almost 6 months and it still is not like the old one. Believe me, I realize my old one is soft, but this one is just too firm. I am sad to say I don't use the pillow anymore.

I ordered this pillow because I would wake up with neck pain every morning. After reading the reviews, I was excited to order my pillow and was sure that it would help. I used the size chart and determined that I should order the "large" size. I recieved the pillow quickly and in perfect condition. After giving myself ample time to get used to sleeping with my new pillow, I've come to realize that my neck pain is worse than ever. The large size seems to be too big and puts too much pressure on my neck. Though I do understand the "no return" policy for pillows, I am disappointed that I spent so much money on a pillow that I can't use.

I already have the Tempur-Pedic Cloud pillow (and the mattress!) but every once in a while my neck hurts. This pillow just realigns my neck and any discomfort goes away. I tried another off-brand from a retailer and there is no comparison. This pillow is the best.

[This review was collected as part of a promotion.] My husband has a neck pain. We decided to purchase this pillow. His pain has been getting better. I didn't think the pillow is so important for good sleep and neck pains before. I'm greatful for having this pillow. :-) Customer service is great, too.

I was so excited about purchasing a tempurpedic pillow. I had a knock off for 5 years that I loved and decided to make the investment for a real tempurpedic. What a mistake. This is by far the hardest pillow I have ever slept on. The price was very expensive and to make matters worse, the tempurpedic company will not give you your money back nor will they exchange for another type of pillow. Once you buy it, you are stuck. The pillow I tried in the store I bought it from was so much softer so be careful when buying pillows in a store and then getting one that no one has ever used. In addition, this pillow has given me a neck ache that I never had with any other pillow. I have never written a review before but I thought because this has to do with neck and back issues, the public deserves to know.

I wanted to like it. my neck hurts every morning when I wake up . I am a stomach and or side sleeper. My chiropractor thought I would love it. I used to love flat cotton filled pillows but since I have changed beds (other brand but highly rated.... great on my back). Im not buying a new bed so I bought different pillows and nothing worked so I landed on this pillow. I tried it for weeks. I tried it flipping the smaller hump from the bigger hump. I tried it on its flat side. My neck kills in the morning on the left back side. My organic cotton fill does better. Still not as it once was.

I was optimistic to try the tempur pedic neck pillow given the neck stiffness I experience after I had a great experience switching to tempur pedic mattress for back pain. Unfortunately, my neck pain worsened if anything by using these pillows. I followed the measurements for a back sleeper and find that the pillow sleeps too high, which pushes my neck forward too much and aggregates the discomfort I experience. Very frustrating that these cannot be returned and now I am stuck with two as I got my wife one too per the indicated measurements for a side sleeper and she is not enjoying the pillow either.

I have always used this pillow for a long time. But this is the first time I ordered it online. The measurement information made me think that a medium is what I needed. But after I got it, I realized that it was a small that I always bought. So I'm hoping it will soften up and fit me a little better. It's a little too high for my neck. But it's better than what I was using. I love this pillow so I may just need to buy another one in small. The support for your neck is great.

[This review was collected as part of a promotion.] Basically I have neck issues and tried many pillows and nothing worked. My wife gifted these to me and I have been using them for almost 4 months now, I never had the neck issue again. In the beginning I felt little uncomfortable for couple of days using this pillow, but after that I felt very comfortable. I got used to the contour neck pillow. The shape of the pillow is what needed for keeping neck issues away. I never tried a different branded neck pillows before but I am glad that I bought the best (tempur pedic). I choose tempur pedic because I want to be fit without neck pain and I don't want to compromise on that.

I have had and loved a Tempur-Neck pillow for years and when it came time to replace it, I ordered another one. It didn't occur to me it would be down-sized smaller than a queen. It looks ridiculous on a king bed and swims in the queen pillow case. And to make matters worse if you are an active sleeper staying on it is a challenge. This pillow doesn't meet my needs and I am very dissatisfied with it. Please bring back queen and/or king sized neck pillows.