[This review was collected as part of a promotion.] This is my second pillow like this. My old one was over ten years old and I just needed a new one. I tried to buy another, cheaper foam pillow but it was awful. I slept much worse on it. I sleep beautifully on this pillow. My back and neck feel better when I wake up. I will sleep on one of these for the rest of my life.

I loved my pillow for awhile, maybe about a year, but then it went flat in the middle. I'm not that big, only 5/1" and 120 lbs. I sleep on my back as I have shoulder issues (arthritis). The doctor recommended this pillow for the arthritis in my neck, but there is no longer any support. I've tried everything to bring back the original curve.

We purchased two of these after having loved mattress products. The pillows are hard as a rock! hmmm actually the rock might be softer. when called to ask about return policy, they said they are not returnable. i find that interesting... i can return a mattress... but not a pillow. they must know the pillows suck! The did tell me however that there is a "breaking in period". She even said to sit on it while watching tv-- including bouncing up and down on it etc etc etc. I'll restrain myself from sharing my opinion on that advise and let the readers make their own conclusion. buyer beware!

[This review was collected as part of a promotion.] This pillow is a good shape and does support my neck nicely. I did not notice any smell like other reviewers reported, I aired it out and it was fine. The pillow is rather hard though and is not comfortable for me to sleep on for the entire night, or my neck gets uncomfortable after long periods of time on it. If you like a really firm pillow, this is for you.

This is by far the worst pillow I have ever experienced. Not only is it very, very small, but It will hurt you worse than you were already hurting. If the pillow wasn't bad enough, the customer service is an absolute joke. They don't care if they are selling you a subpar product (in fact, they know they are) and they WILL NOT help you with a return or a replacement. This company and its products are a joke!

[This review was collected as part of a promotion.] I would recommend this pillow. It is on the smaller side. I wouldn't say that it needs to be large, but it takes away some of the comfort aspect. It supports my neck and is comfortable for my shoulder. It's not cozy, but it does that job that I was hoping of it.

I've used the TEMPUR-Neck Pillow since massage school in 1996 when I had to seek chiropractic care from poor body mechanics. I always recommend it to my massage clients to this day, 28 years later. There has never been a problem with neck or shoulder pain. It's the best . I use two, one on top of the other for a more proper alignment for me and it works great.

[This review was collected as part of a promotion.] I used to regularly have my neck adjusted by my chiropractor because my neck hurt from sleeping 'wrong'... because of the wrong pillow! The first morning after using my Tempurpedic neck pillow, NO pain! This pillow is the reason for my significant reduction in chiro visits! It has more than paid for itself many times over!!

I wish I had read all the other one star reviews...like many of these people I was looking to replace my 15 year old original Tempur neck pillow. The material is not even the same! The original had some give and was comfortable. This new material has little to no give and gave me insane neck and shoulder pain. I am primarily a back-sleeper, occasionally a side-sleeper, and I purchased according to their chart and got the medium. I probably should have gotten the small as it measured closer to my original pillows dimensions. However, I was anticipating it to be the same material and was looking for a little more height to compress down. Be warned if you are looking to replace a 10 plus year old neck pillow...it ain't gonna be the same.

I disagree with Michele, I am a side sleeper and have the pillow for back sleepers and couldn't be happier. It depends on the person. The best investment we ever made was the mattress set and pillows. All our back pains went away and I fall asleep faster than before.