I bought a version of the TEMPUR-Neck pillow in 2004, and I have used it every night I sleep at home since. It has followed me through college, cross country moves, transatlantic moves, marriage and more. I don't think about it much, but it has been comfortable and reliable the entire time. I bought one for my wife earlier this month, and it doesn't look that different from the one I bought almost 20 years ago -- mine is very slightly flatter, but still springy and comfortable. Considering how little wear-and-tear it is showing, I think it might last another 20 years.

I've owned and enjoyed the neck pillow for 10+ years. I needed one for my vacation home and was disappointed to see that the king-size was not available. So I got the same support just my head rolls off the ends sometimes. And my wife's king-size pillow requires that we buy 2 sizes of pillowcases. The price of a good nights sleep! If you're new to these pillows, note that you need to let them warm up before judging the firmness.

[This review was collected as part of a promotion.] I used to have neck pain in the mornings. 12 years ago I bought my first tempur-neck pillow and I woke up pain free. I love the support. I recently bought a replacement pillow, and I am still so pleased!

[This review was collected as part of a promotion.] I recently bought two of these pillows, and they were a great investment. It's soft enough to easily contour to your neck and head, but also provides great support. The only negative I've had is the smell. I've had the pillow for about 3 weeks now, and it still has the foam smell. I'm sure it will eventually pass, but it can kind of be overwhelming at first.

When I ordered the pillows, I did not realize I could not return them. What I saw on the website was that I had a 90 day trial to make sure I liked them, but that only applies to a mattress. My fault, I did not read all the fine print. I feel like a company like Tempurpedic should be more transparent. I do not like the pillows, they are hard and uncomfortable.

[This review was collected as part of a promotion.] If function is more important than aesthetics, this is the way to go for a pillow. It is very small, so they look very weird inside pillow cases, but they are great little guys which truly make you feel like you're on a cloud. It cradles your head nicely. I've always been a two pillow person, but not anymore.

[This review was collected as part of a promotion.] This pillow is a good shape and does support my neck nicely. I did not notice any smell like other reviewers reported, I aired it out and it was fine. The pillow is rather hard though and is not comfortable for me to sleep on for the entire night, or my neck gets uncomfortable after long periods of time on it. If you like a really firm pillow, this is for you.

I did the 2 for one deal. I got the medium size. It is awful. Terrible neck support. Barely 4 inches thick on the fat side. Not to mention it is as flat as a pancake within 10 minutes. NO NECK SUPPORT! I wish I had paid attention to the negative reviews, they are all true!!!!!!!! I am so upset with my bad judgement. Run don't walk away from these pillows!

This pillow definitely has helped my neck pain and overall frustration with finding a comfortable position. It's also a very cool pillow from my experience. As the headline says... the only thing I have bad to say is that they don't make or sell a pillow case for this. I hope this see this and make it because using a standard pillow case is annoying and ruins the experience.

I purchased a neck pillow using the sizing chart on the website which can be somewhat confusing. Even though the pillow is not cheap I decided to make the investment. When I received it, I knew it was too thick even before I removed the packaging. These pillows are not returnable under any circumstances. So I tried to make it work only to suffer intense neck pain as a result. I called customer service to see if it was possible for me to pay for smaller pillow at the bundling offer which is now offered since I am winding up with 2 pillows anyway. The customer service supervisor refused to assist me at all and and gave me only 2 options: Buy a second properly sized pillow at the new higher price and throw the the first one away at my loss or bring my business some where else. I like their products and will be needing 3 new mattresses in the near future but not after this. (BUYER BEWARE)