My old neck pillow was getting old & i was having some pain in my neck ,so i ordered a new neck pillow & within 2 days the pain was gone ,highly recommended. I just wished it was as big as the first one i had ,unfortunately they don't make that size anymore,so i was told by the Tempur-pedic people .

My neck and shoulder were bothering me. Bought this one instead of a cheaper version by a different company. After sleeping on it one night, my discomfort was half gone. After the second night 90% gone. After third night, completely gone. Excellent product that does what it promises to do. Well made. Only 4 stars because this pillow stinks. After first night, our whole bedroom smelled. I put the pillow out on the deck all day. Next night, odor was much less. Did same thing next day and each day thereafter. Each night the smell is less and less. A week of daily airing out should solve the problem--I hope. I'll put up with the residual odor to feel as well as I now do each morning. Great pillow. I'd buy it again.

Around 10 years ago I bought our first neck pillows from Tempur Pedic. Having suffered whip-lash many years ago, there is more often than not some issues with my neck causing pain and stiffness - all resulting in many trips to the chiropractor. After having discovered this pillow I have less pain and fewer visits to the chiropractor. For the past 4 years my whole family that is my husband and two teens enjoy these pillows as well as Tempur Pedic mattresses. It is the single best investment you can make for your sleep and general health, in my opinion. The only negative about the new pillow, just bought in September 2018, it is that the length of it has changed from the first to the second pillow approximately 10 years later. I would prefer that it was larger, mostly because I like to have my elbow/arm up on it to lift my shoulder.

This one is very small, but can't be returned even I didn't open the package. The website is very tricky, you need click the + button to see the return policy, it's just said may not be returned. Normally, I think many people like me won't check everything very carefully, only focus the products. I understand it's personal products, so I didn't open the package and call them for returns, but I don't understand they still don't accept returns. However, I couldn't return, then used it, it's not comfortable for me, sigh. It's very very bad shopping experience. Maybe for this kind of commodity, should go to store to check and buy it. Just reminder, before buying it, click the + button to check everything carefully.

I called immediately after opening the package because this pillow is way too hard. It has not been used but I'm not able to return it. This is very disappointing because the 90 day trail is only for mattresses but it's not clear that this doesn't apply to pillows. I feel like the advertising is very misleading and will never purchase another product from tempurpedic again.

I have been sleeping on a Tempur-pedic mattress for 23 years I have never had a bad night sleep. I recently replaced the small neck pillow, which I loved with a new Tempur-pedic small neck pillow. Not only do I find it quite uncomfortable, I have begun to suffer with neck pain. The material that it is made of is of a different quality than the original one. I returned to using the old one.

[This review was collected as part of a promotion.] I was suffering from neck sprain and had little hopes on whether a new pillow would offer any relief. I was pleasantly surprised when I started waking up with less discomfort with every passing day. It has now been about 3 weeks of usage and I see considerable improvement in my neck comfort. I strongly recommend this product and am extremely glad I made the purchase.

My husband and I both have Tempur-Pedic pillows that we have loved for many years. After many years the pillows became too soft and it was time to buy new ones. Last year I ordered each of us pillows. However, neither of us have been able to use them. They're incredibly hard and do not form to our neck and head like the old ones used to. I keep hoping over time that they will become softer but they do not. I tried mine again last night and then immediately noticed my hands went numb, so I had to put it away. I'm so disappointed because we loved our old pillows as they were very supportive cervically as well as comfortable. Maybe they changed their foam?

[This review was collected as part of a promotion.] Purchase online to replace my old tempurpedic neck pillow. It was not as firm as my old pillow. I have arthritis on my neck & could not use this pillow. I assumed it was as firm as my previous one. Good pillow if you do not need a firmer one.

Wouldn't recommend this considering the lack of comfort and firmness. I've never liked fluffy pillows and prefer structure, but this wasn't something I could even sleep on. Recommend trying in store considering this isn't an item they accept returns or exchanges for.