I found the medium/extra-firm at Home Goods and decided to try it since I have yet to find the perfect pillow as a side sleeper. The first night I tried it, my neck burned with pain, so I flipped it around to the short side. At that point, I actually slept. The issue with the tall side is that the slope is too long, putting too much pressure on the neck. The neck needs to rest where the pillow supports head weight. That said, the long slope now supports the top of my head, and the valley creates a nice little cradle with less pressure on the ears, which is quite nice. The short side doesn't quite fill the shoulder gap, but it works for now. If the curvature was more balanced, it just might work well for me.

[This review was collected as part of a promotion.] I have searched for years for find a memory foam pillow that is very firm. Others claimed to be, but did not measure up. When I saw the Tempurpedic came in extra firm I decided it was worth a try. And they are exactly what I was looking for! They stay firm all night and don't flatten out at all. I was hesitant to try them due to the no returns policy, but I"m glad I took the chance.

[This review was collected as part of a promotion.] Tempur-Neck Pillow works for me!!!! I have reoccurring neck pain and the Neck Pillow takes it totally away after about 3 nights of sleeping on it. I wouldn't be without one. I cut an old one in half to travel with............amazing, it works. So now I sleep soundly when not at home. The BEST pillow! Also sleep on a Tempur-pedic mattress. My only regret is that I waited so long to try it. Have had it about two years - fantastic!!!! My husband loves it too. Thank you Tempur-pedic!!!!!

[This review was collected as part of a promotion.] Went cheap last time and bought a "similar to but not Tempur-pedic" pillow to replace my Tempur-pedic pillow. Couldn't understand why I was always waking up with headaches and neck pains. Realized it probably was the pillow. From the first night on my new Tempur-pedic pillow I noticed a marked difference. The next morning no headache, no neck pain. It just supports better than the "other" pillow and they last longer, my first Tempur-pedic lasted years. I'm sold! No more bargain basement pillows for me

[This review was collected as part of a promotion.] I have been experiencing a lot of problems with my neck and this pillow has made a tremendous difference! I can comfortably sleep on my back or side with it. The small size is smaller than I expected though, in hidsight I wish I would have ordered a medium.

I went into store to specifically get measured so I could purchase correct size. Clerk did not know of how to measure. After I referred her to website a measurement was attempted. Although I laid down for a moment at the store, after I tried it first night, after just a few minutes, I could not continue due to pain in my neck. My pillow was also way too firm (unlike the sample pillow I tried at store>) so now, I am told it is not returnable. I would happily settle for exchange for smaller size, but according to chat help, that is not possible. Now I am out a lot for a very expensive pillow. Never deal with TempurPedic. VERY poor customer service. Who doesn't allow at least a 10 day return? No such thing as full support for their Product. I would have given ZERO stars if possible. So disappointed.

The pillow took a few days to air out and about 2 to 3 weeks before it softened up. This pillow feels hard when you first lay on it but slowly adjusts to the weight and heat of your head and neck. It fills all the tiny crevices so you are entirely supported. It is great for side sleeping and sleeping on your back. I love this pillow. At first I was not too sure, but now after 6 months, I would buy another today if something should happen to mine. I have tried all kinds of pillows and this is the best.

I don't have any neck pain before but I heard people said tempurpedic pillow can make you sleep better so I buy the tempurpedic neck support medium pillow. First of all, it is way smaller than I expected. If you are looking for a normal size pillow, choose the large one. Secondly , if you looking for comfort memory foam pillow, don't choose neck support one. It feels heard and not comfort at all. It make my neck hurt actually. I talk to their agent and they said i can't return it because there have no return policy unless it's damage from delivery. My advice is don't buy the pillow unless you actually try it in the store.

I saved to by these pillows for me and my wife. We both Slept with them for two weeks then put it away. It is not soft enough and holds your head up. I bought a large for me and a medium for my wife and she has the same problem. We used the guidelines given before ordering the "right size" as recommended by their website. Wish I had my money back.

[This review was collected as part of a promotion.] As I have aged, my favorite sleeping positions have changed. This pillow supports my neck whether I sleep on my side or my back (new position for me). My husband told me I was snoring when I slept on my back. How embarrassing to become a snorer after 50 years. Anyway, we have found that this pillow supports my neck in a way that reduces my propensity to snore! Yippee