[This review was collected as part of a promotion.] This was my second one, replacing the neck pillow I've used for years which was also a tempurpedic. Glad to say that the current one is just as good as the previous one was. No changes have been made to a good thing.

[This review was collected as part of a promotion.] I was having constant neck pain prior to using this pillow. After purchase, I sleep better and have less pain throughout the day. The pillow is quite firm and maintains its shape very well (have been using for three months now). Would highly recommend!

[This review was collected as part of a promotion.] I am an athlete and this pillow has been helping me sleep so well after training! It took a little while for the smell to go away, but it has definitely become a new part of my preventative care regime.

When I purchased this the pillow it felt completely supportive and substantial. Now, several months later, I find when I wake in the morning my head is flat on the mattress, there's no support at all. I hoped this would be a supportive pillow and it has not proven to be as expected.

This was an expensive miss. I purchased in hopes of improvement in my headaches and neck pain but it did not make a difference. They're also really very firm so if you're looking for a comfortable sleep it just wasn't it for me. Pay attention too because there are no returns or exchanges for these like there are for mattresses so go try them out before buying.

Post car accident - the best pillow for a good nights sleep - HOWEVER - The smell when it first arrives is horrific. I purchased my most recent pillow in March of 2019 and I have yet to be able to use it as it smells almost of a moldy/smokey scent. I'm told it is the chemicals of the product. Patiently waiting.....for it to be usable! YES - it has been out of the plastic and has been airing out since March 2019.....

The 24" Neck-Pillow is no longer offered. Should you purchase the "Large" thinking you are ordering a "Queen-size" pillow, you will be disappointed. Plus Customer Service says "Tough Luck". They also have no idea when the larger TEMPUR-Countour Breeze Side-to-Side was discontinued. All other pillow options only come in "Queen" or "King" versions. So, I'm stuck with two pillows that don't cover half my queen-size mattress. Beware!!

I tried a few pillows of the same shape from other brands online, but none of them even came close to this one. It kept its form and held up so much better! It was pretty firm the first few nights but didn't smell and it settled into the perfect amount of comfort and support. I also move around a lot and switch sides through the night and with this pillow I am comfortable on my side, stomach, and even my back (although I am mostly a side/stomach sleeper). I have some chronic shoulder pain and I don't feel it at all while I sleep!

[This review was collected as part of a promotion.] It is okay. I like that it is low and thin, but I didn't find it drastically different from the one I was using from different brand. If is a bit firm, but I guess it is more of personal preference.

[This review was collected as part of a promotion.] I have been utilizing all things TempurPedic for over 10 years. I don't know how I'd get a good night sleep without it. From the support the pillow provides, to the amazing mattress...I didn't know what good sleep was until I slept on TempurPedic products.