Ordered this pillow in a medium after measuring myself to see what size to get and I tried using this pillow for a few weeks hoping it would get more comfortable because of the good reviews, but I have never experienced such bad neck pain in my life once I started using it. Had to go back to my old pillow and the pain went away. I didn't realize they won't let you exchange for a different style if it doesn't work for you. So be careful buying their products if you're not sure because I can't return or exchange! Now I'm stuck with a pillow I can't use. Very disappointing. I had high hopes for this brand.

[This review was collected as part of a promotion.] This pillow is great! It feels soft, but has a firm support when you lay on it. I thought I would need a large size because I am 6'-4" 210 lb athletic build but found a medium was actually perfect. I was having neck pain with previous pillows and now none so ever!

[This review was collected as part of a promotion.] I have had this pillow for longer than most of my relationships and I love it. Friends who have stayed over and slept on my pillow have immediately gone out and bought their own. Anywhere I go, this pillow comes with me because I can't sleep without it. Literally the best investment I've ever made. (I'm a side sleeper.)

This neck pillow in queen size has been my go-to pillow for over a decade. Prior to that, I used a standard Tempur-pedic pillow. I am a side sleeper, and this one accommodates my motions through the night. It's become harder to find the queen size version. I once bought a standard size, and it wasn't wide enough. I would find I had to move my pillow whenever I turned in bed. Queen is perfect for me. My only complaint with this particular purchase was that there was an offer to receive a free pillow cover with the purchase of the pillow. I never did receive the cover though. Also, I would like to try out a version that was perhaps one inch higher. I think that might be better for my neck and sleep apnea. When I have a new, fresh, still high and firm pillow, I have no problem with sleep apnea. Also, my husband who does not have sleep apnea would benefit from a higher pillow. He also uses Tempur-pedic, but has to pile a couple of other pillow on along with a rolled towel to reach the most comfortable alignment for his back.

[This review was collected as part of a promotion.] I was having severe neck pain during the day. waking up with it and after sleeping on the tempur-pedic pillow it went away. I used one for years wore it out in fact and thought it make that big of a difference.

I went from a very soft decade-old pillow to this very firm pillow so the learning curve was STEEP. It took ~2 weeks to adjust but since the first night, my neck and traps haven't felt better (I no longer need to stretch them)!! I loved the small/medium heights. They are a little shorter than other companies' pillows and I find that the medium fits perfectly for my build and keeps my neck super neutral and aligned. Life changing. I will caution that my ears do get a little sore because of the firmness but it seems worthwhile.

My old neck pillow was getting old & i was having some pain in my neck ,so i ordered a new neck pillow & within 2 days the pain was gone ,highly recommended. I just wished it was as big as the first one i had ,unfortunately they don't make that size anymore,so i was told by the Tempur-pedic people .

i bought this pillow almost a year ago and have used it about 4 times. it is so uncomfortable and stiff that i have turned it into a bed for my cats because they really seem to enjoy it. quite disappointing when you pay so much for something and cannot return it!

I have 2 herniated disks from sports as a teen and have had back pain for over 20 years. I bought this pillow in 1999 on a whim while walking the mall (I was in high school). It followed me to college and grad school and onto my adult life. I still have it. I still use it every day. When I travel, I bring it with me. It is my most prized possession. My husband and kid are not allowed to get anywhere near it. It changed my life and my sleep. THANK YOU!

Pillow is very comfortable, but every night when I lie down, I am met with a horrible smell coming from the pillow, even after a month and a half of airing it out! When will the horrible smell go away???? This is the 3rd tempurpedic pillow I have had, and always loved them before, have much less neck pain when I sleep with them, but this one smells terrible.