I found this pillow to be much too full for my petite frame and so firm that it hurts my ear, resulting in tossing and turning all night. I now realize there is a competitor product that seemingly addresses these shortcomings and has a 60-day return policy so will try that next. Wish I had done that research before purchasing this one since it's now a waste of my money.

[This review was collected as part of a promotion.] Finding the right pillow for me was accomplished when I bought my Tempur-Neck pillow. I am able to sleep comfortably now and feel rested and my neck doesn't hurt anymore when I get out of bed in the morning. Wonderful!

[This review was collected as part of a promotion.] I would often wake up with shoulder or neck pain, but ever since I've been sleeping on Tempur Neck Pillow, I've been sleeping like a baby. I feel refreshed in the morning and ready to take on the day! It changed my attitude throughout my day!

I expected it to be like a firm mattress for my head and neck, knowing from other reviews that it wasn't particularly soft. After sleeping with it, I've realized it is WAY too firm for my comfort. I woke up in the middle of the night (which I never do) feeling like it had been pressing on my esophagus, and a large portion of my spine (neck and upper back) felt very uncomfortable. It is beyond getting used to. I'm better off buying a pillow that has a sleep-trial, which Tempur-Pedic does not offer for pillows.

This pillow is currently on vacation with me! It supports my neck, critical to good nights sleep. I've used Tempurpedic for years. This must be my 3rd pillow. I'm sold on it. Ps... recently purchased the mattress topper...Wow. My legs & hip no longer ache in the owning. Feel as though the topper has given me 3-5 years more time on my mattress.

[This review was collected as part of a promotion.] I got this pillow because I developed extreme acid reflux (GERD), and I need to sleep on my back at night. I've always been a side/stomach sleeper, so this pillow has helped me feel comfortable on my back. I use it in conjunction with a wedge pillow and a regular Wamsutta pillow.

I own several other Tempurpedic pillows, and they seem to be made of a different material, as they are much more comfortable. I purchased the recent pillow to replace an older one, and the new one is unusable. It hurts my neck and shoulders and gives me chronic headaches. I now just use it as a floor pillow on which to sit.

I started using my Tempur-pedic neck pillow less than two months ago, and it already offers significantly less support than it did two months ago. As a result, I have to use a folded towel to prop up the neck part in order to get adequate neck support now. Considering how expensive the pillow was, I feel ripped-off. No, I would not recommend this pillow.

[This review was collected as part of a promotion.] I recommend this only with a firm bed, or else your neck will be too elevated! On a firm mattress this is AMAZING. I used to have neck pain everyday, and it started to go down to my shoulders and mid back. Once I started using this pillow I never once complained about pain. I've recommended this to everyone I know. It doesn't deflate/get flat, always goes back to shape and is very easy to clean.

If I could give this product and their customer service a minus star review I would! This pillow is tiny, 3/4 the size of a standard pillow that you would buy at any store. A standard pillowcase doesn't fit. They are all too big. Their customer service is very unhelpful. The agent I spoke to advised me that they have a strict no return policy, but that if the product was smaller than the stated dimensions, it would be covered by their warranty. The pillow is more than an inch smaller, but I was told that that is to be expected because of the curvature of the pillow, and that I may have measured it incorrectly. (I submitted the photos as requested in the warranty form, so they could actually see that it was smaller.) They even helpfully stated that it's normal for the pillow be up to 2 inches smaller. If that's the case, and it's normal , acceptable and expected, why dont they put the actual expected size on the website, instead of misleading customers. And who decides that "up to 2 inches" (1/10th of the listed size!) is an acceptable margin of error. Do they make pillows that are 10% (2 inches) bigger, as that is an acceptable margin of error? Putting the incorrect dimensions aside, its a tiny, hard, incredibly uncomfortable pillow, that I wouldn't pay to purchase.