***PLEASE DO NOT PUBLISH MY LAST NAME OR LOCATION WITH THIS REVIEW. THANK YOU :) I'm a little torn with this pillow. Sometimes I sleep on it and I feel like my head is being cradled by the hands of God! Other times, it's just truly uncomfortable. I've found it's best when my muscles are sore. Then it's really, really firm and offers such great support. But even so, I can only lay on it for about 45 minutes before it becomes painful. It's very therapeutic during the first 45 minutes. Then when my muscles are back to normal, it just feels so hard and it feels like it's pushing back on me with such force. Also the neck part is really high, I often sleep with it turned around on the lower end. I'm mainly a back and side sleeper and have tried other neck pillows that were just so soft and offered no support whatsoever. This pillow feels too hard at times. I'd highly recommend it for therapeutic reasons, like if your neck and shoulder muscles are sore, but I wouldn't recommend it for a whole night's sleep. Also, a few times when I've fallen asleep on it, I've woken up with my ear(s) hurting because of it pushing back on me. It's like all the nerves in my ear(s) got pinched during the night. Think of this as your mini chiropractor, I have another pillow that I switch too after this one has healed me. It's worth the price, but don't expect it to be your only pillow.

I've had a tempurpedic pillow for more than 20 years. Finally replaced it. It's just as supportive as ever. I'm a side sleeper and I need something firm that will support my neck all night. My only complaint is that the pillow depth has been shortened and now my curly hair hits the headboard. Trying to find a solution for that.

[This review was collected as part of a promotion.] My chiropractor actually recommended this product to me because of my scoliosis. The price was a little too high for me and then when I saw the buy one get one free deal, I got it without any hesitant. After using it for a few weeks, I'm in love! It's good for sleeping on your side and on your back and my back doesn't hurt that much after I started using this pillow. Look forward to continue using it in my future.

I recently replaced a 15 year old tempur pedic pillow, the previous best pillow I've ever owned. This neck pillow is incredible. I was nervous about it being extra firm, but what it feels like is my head is on a cloud. When I'm laying on my side, it's the exact height such that my neck is perfectly straight and my head is held in place. It makes my head feel weightless. I would recommend this pillow to any side sleeper 100% of the time.

I was so excited to get my pillow, I've had neck problems for many years. The pillow itself is comfortable and has a great arch for my neck and shoulders my only issue is it's so flat!!! So most night I end up folding it in half and sleeping that way. Making for a restless sleep.. I would love any suggestions..maybe I should try a different pillow?

I am a combo sleeper and flip between my back and side. I am between the low and medium profile - needing low for back sleeping and medium for side sleeping. I had an old version of this pillow that had great give so getting my side sleeper size worked. This new version has truly zero give. It is causing extreme neck pain and there is no way I can continue to use it. And of course the return policy is awful - I only purchased because I loved my old one. Such a waste!

[This review was collected as part of a promotion.] When I spoke with the order clerk, I advised her that I had a King size bed and wanted extra long pillows. She responded that she would provide me with a large pillow. If the pillows I received are large, then they are large for a child, certainly not for a king size bed. I love the pillows but they are too short

I've been using this neck pillow for years since I have Degenerate Disk Disease in my neck. This pillow has been a pain saver for many years. It truly changed my life until I ordered a replacement for my current pillow (second one I've owned). The new pillow is not as firm as it was. My head immediately sank when I laid on it and offered absolutely no support whatsoever. After two hours trying to sleep I had to pull out my older version. It is unfortunate that the company changed the consistency of material the pillow is made of. I don't know if this was meant as an improvement, but the new pillow has no firmness and as a result offers no neck support. There is truly no support. I'm now trying to find a different brand. I have been considering purchasing a mattress, however I will not be purchasing any tempur-pedic product.

I had lost one that I really loved and took everywhere with me. Since then I had tried other cheap brands but none was the same. I like a low pillow since i am 5'4" and weighs under 100 lbs and it was almost impossible to find a small, low pillow. Finally my husband bought another one for me last christmas. When it arrived, I was very disappointed because it felt so hard. I almost returned it but I decided to trust the customer service that said the pillows are exactly the same and that they have changed nothing. Now I am glad I kept the pillow. After only one night, I knew that it was the same quality pillow that i loved. There are some reviews that say the pillow is different which almost deterred me from buying it, too but only the cover has changed which is not as soft. But I like this cover better, though. It is of better quality.

My neck and shoulder were bothering me. Bought this one instead of a cheaper version by a different company. After sleeping on it one night, my discomfort was half gone. After the second night 90% gone. After third night, completely gone. Excellent product that does what it promises to do. Well made. Only 4 stars because this pillow stinks. After first night, our whole bedroom smelled. I put the pillow out on the deck all day. Next night, odor was much less. Did same thing next day and each day thereafter. Each night the smell is less and less. A week of daily airing out should solve the problem--I hope. I'll put up with the residual odor to feel as well as I now do each morning. Great pillow. I'd buy it again.