Like sleeping on a rock is what best describes my experience. I didn't know that memory foam could be this hard. Isn't it suppose to mould to your body contours? I really wanted to love it, and have used it every single night for 2 weeks. I've slept poorly, woken up frequently, sore, and tired in the morning. And to add insult to injury they do not take returns. Disgraceful. Complete waste of money.

I slept on the older Tempurpedic neck pillow for 15 years and loved it. This model is hard as a rock, doesn't really conform to my head and I'm waking up with neck aches that I have never had before. Its now in a closet and I'm going back to my old pillow.

[This review was collected as part of a promotion.] Really happy with this purchase! Bought one for my wife and myself. The pillow relieved the pressure my shoulders and neck had for a few months! Overall satisfied with the purchases. Before buying I would look at the measurement guide and make sure the size you're getting is correct for you.

I ordered a pillow from tempurpedic and am very disappointed and dissatisfied with the product. The pillow is hard and small. I went with tempurpedic because of the brand name and am told that there are no returns due to the personal nature of pillows. However you return mattresses which are just as personal and much harder to return. I am very disappointed in your company.

[This review was collected as part of a promotion.] I remember seeing tempur neck pillows at my uncles house as a kid and wondering why anyone would subject themselves to it. It was such an odd shape, didn't look comfortable and was most assuredly an old person thing. Like coffee or wine. Well I'm turning 30 this year and love coffee and wine. I also found myself waking up to a rice krispies' neck every morning and a tension headache by nightfall. I woke up one bleary eyed morning and went straight to my laptop. It was time to invest in myself. It has been one of the best decisions I have made in my adult life. When I'm ready for some serious, healing sleep I just switch out my pillow for my tempur and it works like magic. I don't toss and turn anymore. I wake up feeling energized and ready for the day. I've been a side sleeper my whole life but I've fallen asleep on my back a few times since using it because it's that powerful. My mom very poetically likes to say "you stayed in Morpheus' arms" when sleep just won't let you out of its grasp. It makes me think Morpheus is somehow in league with the tempur neck pillow and it has more to do with awesome neck support and less so with his arms.

The pillow itself is much like its predecessors. My old one was still working after 19 years, but it had gotten bit soft. The new pillow is firmer which is good, but it is much smaller. The pillow just barely is a wide as my shoulders. That is too narrow for maximum comfort as you continually move off the pillow as you sleep. If the pillow had been 6" wider I would have given it an excellent rating.

So disappointed. I bought a temperpedic pillow in 2009 and it was amazing. Needed another for our second home and after three days, I'm throwing it in the trash. I don't even know how you call this a pillow. It's so hard that it constricts blood flow in my ears so I wake up with ear pain.

[This review was collected as part of a promotion.] I am very happy with my pillow purchase & can honestly say my sleep has improved considerably. I love how I am able to switch from side sleeping to back sleeping & still be very comfortable with proper neck support. If the pillows are this good, I can only imagine how awesome the mattresses are :)

I bought a version of the TEMPUR-Neck pillow in 2004, and I have used it every night I sleep at home since. It has followed me through college, cross country moves, transatlantic moves, marriage and more. I don't think about it much, but it has been comfortable and reliable the entire time. I bought one for my wife earlier this month, and it doesn't look that different from the one I bought almost 20 years ago -- mine is very slightly flatter, but still springy and comfortable. Considering how little wear-and-tear it is showing, I think it might last another 20 years.

[This review was collected as part of a promotion.] I changed to tempurpedic. I've always had back and neck pain but since I switched to tempurpedic my neck pain has been gone which lead to more positivity and energy in my daily life. I wish they produce more innovative product such as portable or for traveling since I travel a lot. Thank you