I have a TEMPUR neck pillow similar to this one that is probably 25 years old. Don't laugh! For years I carried it everywhere I went, even to the UK. After 25 years of nightly use, I thought maybe it was time to retire it, since it was getting floppy, so I ordered a new one. The new one feels different, but still provides solid support. I am very short (as is my neck) and I have a vague memory that they used to make an extra-small version of this pillow, which is probably what I had. I found that by turning my new pillow around, it was still supportive and comfortable. That being said, it's just a tad bit firmer than I prefer. The old pillow feels as if the memory foam might have been made differently, but I honestly don't know. I still like the new one and will happily use it.

I like the pillow, but wish that i had more support for my neck. I measured my neck at the time of purchase but it seems that my neck slopes downward. Maybe the contour should be different

We can sleep soundly after using this TEMPUR-PEDIC-Neck Pillow

This pillow feels just right when I first lie down. Part way through the night, I wake up feeling that I need more support. I know some reviewers felt this pillow was too hard, however I felt over the course of the night, the pillow gets too soft for me.

Very comfortable. I have chronic neck problems but I was able to wake up pain free.

I've had the pillows for a couple of months, I think. The smell is so strong that we can't use them. I've been airing them out since I received them but they still smell. They are unusable to me.

Supports my neck. I sleep better than ever before and I wake up without neck or back pain or a headache. What a difference it makes. I've referred more friends than I can count and have these on every bed in my house.

It's a well made pillow. I had one for the very first tempurpedic pillows like 20 years ago. It was perfect size and softness. The newer model seems to be a little harder and I got the large and it's a little too high where my head lays. I thought "large" meant length but it actually means height. If I order again I will definitely get the medium or even small.

Even through I got the large size, the pillow is not even large enough to fill the pillow case let alone support the curve of my neck when side sleeping. That said I still have to add an additional pillow under my head/neck for support. This was a waste of my money and I won't make this mistake again.

Very good support for your neck. I highly recommend it.