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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

Quality and comfortable product

My husband and I have been using tempur-neck pillows for at least 10+ years. They afford us a great nights sleep. Recently our grand daughter visited and she used one of our pillows for a nap and could not get over how comfortable her neck felt. She hinted her birthday was approaching. Of course, we treated her to her very own temper-neck pillow. We will give our grandson a tempur-neck pillow for his upcoming birthday too. GREAT PRODUCT!!!!
Rested sleeper
Originally posted on
Tempur World, LLC
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Shape is good but absolutely rock hard. Unuseable.

This was described as "firm", so I anticipated firm... But this pillow is rock hard. It basically has no give when you put your head on it, and goes as far as to make your ear hurt if you're laying on your side. Maybe okay if you are exclusively a back sleeper, but otherwise do not recommend.
Emma
Originally posted on
Tempur World, LLC
5,394 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/1/2021

    Very comfortable pillow

    This is my third Tempur -neck pillow and I just love it. No neck cramps in the morning. Very restful and a full night's sleep all the time. This is the only pillow I use and also travel with it. One drawback is when I take it camping, and the temps are low at night, the pillow gets pretty rigid but does soften up eventually.
    KME
    Originally posted on
    tempurpedic.com
  • 3 out of 5 stars
    3 out of 5 stars review
    1/8/2026

    Great pillow, very poor sizing!

    The quality and support are great but it’s insanely stupid not to make these in at least something close to traditional king/queen sizes (like every other pillow in the world)!!! You’ll never find a pillow case to fit these so the extra material just gets bunched up somewhere, usually under your head at some point.
    Chiromikey
    Originally posted on
    Tempur World, LLC
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    10/28/2024

    I wish I could return

    [This review was collected as part of a promotion.] I bought a medium size pillow. After trying it out with a brand new pillow case for about 15 minutes I realized it was too big. I was very disappointed to find out it can't be returned/exchanged, but you take mattresses back. That makes no sense to me.
    I wish I could return
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    3/21/2024

    Uncomfortable and No Returns

    [This review was collected as part of a promotion.] I only sleep on my side and have a lot of back issues. I did the measurements as tempurpedic informs you to do before buying the pillow. Based on the measurements I needed a large. I advise you to probably size down if you order this pillow. The shape of the pillow creates a roll or wave effect so if your pillow is too large, like mine, then your ear is pressed against the top of the pillow where it is the highest and it is the most uncomfortable pillow. Unfortunately they have a zero return policy on pillows so I basically have to throw this away and look elsewhere for a new one. My suggestion is if you can't try this pillow out in person then look elsewhere.
    James
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    3/3/2022

    Not the pillow for me

    [This review was collected as part of a promotion.] Tempur-pedic is certainly a good company, however I absolutely HATED this neck pillow. It was rock hard and incredibly uncomfortable. I had ear squish so bad my ears killed and my neck was worse. I wish I could return the pillows but they have a no return policy on pillows. If you like super, super hard pillows go for it. Otherwise stay away from this pillow.
    Ear squish
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    9/27/2023

    Neck Pillow

    [This review was collected as part of a promotion.] I was sleeping very comfortably on 24 inch contoured Tempur-Pedic pillow that was excellent for 15 to 20 yrs. I purchased the new contoured pillow which in my opinion was way to firm. Has resulted in a stiff neck. I did not know they made such a pillow. We have Tempur-Pedic mattresses for many years and they are great.
    Temper-Pedic believer
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    11/7/2023

    Supportive and Comfortable!

    [This review was collected as part of a promotion.] Switching to a tempur-neck pillow was a life changing move! It is so supportive and makes falling asleep 100% easier. While it is sturdy, it is also very comfortable, and perfectly cradles my neck in order to give me a great night's sleep.
    Pillow Supporter
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    1/16/2024

    The worst

    [This review was collected as part of a promotion.] I was eager to try out the brand and its pillow. However, it turned out to be quite firm, making it crazy uncomfortable. My neck started hurting, and I wouldn't consider purchasing it again unless they offer a softer version with the same design. To firm!
    Paola
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    7/18/2020

    Soft and not supportive

    I have purchased this exact pillow for over 20 years, every couple of years. The pillow has changed so much as to be unrecognizable. It's lightweight and soft - nothing like the supportive foam of even 2 years ago. Will NEVER but again, and am now worried about replacing my 15 year old Temperpedic mattress.
    Philly Barb
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    6/10/2022

    Bought 2

    [This review was collected as part of a promotion.] I bought the medium, and large. Neither one was a hit. I wish it was. I gave time for my body to adjust, and for us to get used to them. Unfortunately once we stayed elsewhere and woke up refreshed I realized these just do not work. Spent all that money. Avoid
    NM
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    3/3/2022

    Takes time

    [This review was collected as part of a promotion.] My husband and I both bought the medium size based on the measurement chart. He thinks his is perfect, but I could have probably gone to the large- when sleeping on my side I sometimes feel like I need a little more support. The first couple nights my husband was raving about how much better his neck felt, but I had a hard time sleeping on my pillow, it just felt way too hard and I kept switching back to my old pillow. After a week or two of hearing how much better my husband's neck felt, I decided to give my tempur pedic pillow a try again. The first couple nights were rough, it still felt too hard, but after that I have slept great! I am definitely sleeping better at night and waking up ...
    Happy Wife
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/2/2016

    Will buy again

    I bought this pillow to help support my neck at night due to neck pain. It really helps. At first the pillow is a little hard and made my head hurt but within the first week I got used to it and my head didn't hurt like first night. Just give it yourself some time to adjust.
    MelT
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    7/30/2024

    Comfortable and great for my back and neck

    [This review was collected as part of a promotion.] I was tired of waking up with a stiff back and neck from using regular pillows. If they were firm, they were too high. If they were soft, they offered no support. This pillow offers support for better posture which helps in taking care of my back and neck stiffness. It's terrific for any way you sleep; on my back or on my side. If you are a stomach sleeper, which I have been told is not good...but, I sometimes have a difficult time getting to sleep, so I tuck the pillow under my stomach and still get the support I need for less stress on my back and neck. I am thrilled to have this pillow along with my Tempur- pedic mattress. I get a terrific night of sleep and my 65 year old body feels gr...
    Birmingham Chick
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/26/2024

    Sweet dream for next 10+years!!

    [This review was collected as part of a promotion.] I first purchased this same model pillow 14 years ago in 2009, loved it starting day one... had it for 14 years and finally decided to buy new pillows for whole family including my two children for Christmas! I bought the same model for my wife and myself and other models for my two kids. Love this particular model, still the same quality and gives you great neck support which is very important to me because I work on computer all day and always needed good neck support at night and this model was perfect fit for me. The sweet dream continues and looking forward to more sweet dream for next ten plus years!! Thank you for making great product!!
    Wes
    Originally posted on
    tempurpedic.com
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    4/29/2024

    Tried pillow for 2 weeks, neck pain and headaches

    [This review was collected as part of a promotion.] I really had my hopes up that this pillow would help my neck and back pain. I am a back and sometimes side sleeper, was surprised that after measuring the small pillow was recommended. After 2 weeks of trying to get acclimated to the pillow my neck pain has worsened and I am experiencing headaches in the back of my head daily. I understand that neck pillows require greater support, but this pillow feels uncomfortably hard. Even the small pillow feels too large, my neck is supported at a steep angle particularly when sleeping on my back. I have to abandon it, which sucks because it was expensive and cannot be returned. Proceed with caution.
    Pain in the Neck
    Originally posted on
    tempurpedic.com
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    7/20/2022

    Sturdy Support, Hard on the Head

    [This review was collected as part of a promotion.] The Tempur Neck Pillow provides solid support, especially around the neck. I have the medium one. Because of this pillow, I no longer wake up with neck or back pain! However, it is a little hard on the head. So sometimes, I wake up with headaches because of how hard it is. It sometimes hurts so much that I often have to switch between pillows in the middle of my sleep. But perhaps, this is because I have only had the pillow for a short while (~2 months)? Hoping it gets softer in time.
    No more neck pain!
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/29/2022

    pillow was recommended by my doctor for neck problems

    [This review was collected as part of a promotion.] Been using for several months The shape of pillow adjusted to my very short neck I no longer wake up with crick in neck Highly recommend Hesitated to buy because of the cost, but it was worth every penny.
    Crick Neck Relief
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/28/2023

    Best pillow for side sleeper!

    [This review was collected as part of a promotion.] About 10 years ago I had been suffering with a sore neck for years and could not find any relief. I met my new boyfriend and he had a tempur-neck pillow and gave it to me to try. Omg, it was almost instant relief. Within a few days the pain was gone, it was almost magical. So I kept the pillow. And the boyfriend. Fast forward to now. A few weeks ago my neck started to hurt again and for some reason I did not connect it to my now old tempur-neck pillow right away. But I finally had a lightbulb moment and took a closer look at my almost 12 year old pillow (my boyfriend had had the pillow for about 2 years already when I took it away from him) and saw that it was basically flat now. So I orde...
    Rosiebuddy
    Originally posted on
    tempurpedic.com
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    8/31/2021

    Good, but not as good as the old ones

    I ordered this pillow to replace an old one of the same product, which was taken by my brother after he stayed and really liked it. The new one is not made with the same material. The new one is more like a foam pillow in the tempur-pedic shape, it does not feel like memory foam. I really miss the memory foam one.
    OG customer
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    10/7/2014

    WORKS GREAT!!!

    THIS IS MY THIRD TEMPUR-PEDIC PILLOW. ICOULD NOT SLEEP WITHOUT IT. I HAVE ONE IN THE BED ROOM AND ONE IN THE CAMPER. I LOST ONE THIS SUMMER DUE TO HURRICANE ARTHUR, WHICH TOTALED AND FLOODED THE CAMPER. PURCHASED A NEW CAMPER AND HAD TO HAVE A NEW TEMPUR-PEDIC PILLOW.
    JIMMIE
    Originally posted on
    tempurpedic.com