Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
My Tempur-Neck Pillows/Happy Head
Corrected Neck Posture
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Unfortunately, Not for Me
Colorado Buyer
Originally posted on
Tempur World, LLC
5,394 reviews
Filter by:
Sort by:
- 5 out of 5 stars reviewVerified Purchase8/13/2024[This review was collected as part of a promotion.] Arthritis in the upper spine lead to pillow suggestion by friend. I love it! I passed this information along to my PT and now she is suggesting it to patients like me. She is thrilled to have another to tool to help people!
Friend suggested- PT now suggesting to patients!
Great Great AuntOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/29/2024[This review was collected as part of a promotion.] I love tempur pillow so so much this second time I bought it, first time before 10 years ago. So comfortable and great for my neck because I have problem on it. Thanks tempur for good quality. I'm happy sleeper with pillow
I love tempur
B.o. happy sleeperOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase3/9/2022[This review was collected as part of a promotion.] I think the pillow is working. It's much easier for me to rise from my bed each morning without severe neck aches. I didn't give a 5-star rating, however, since you have to get used to the pillow as it is very hard. After about 6-8 weeks, it isn't softening up like I thought it would.
No More Neck Aches
SusOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase10/14/2024[This review was collected as part of a promotion.] This is by far the worst pillow I have ever tried. I bought this because I was having neck problems and this pillow made it so much worse. Contacting customer service will get you nowhere. They will not help you, offer you a refund, or even a different type of pillow. They will literally ignore you and you are out $120+ on a subpar product. RUN from this company!
Horrible!
Unhappy in CaliforniaOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase7/23/2022[This review was collected as part of a promotion.] This pillow really helped alleviate chronic neck pain. I find it works best when side-sleeping, but it's also comfortable for back-sleeping as long as you don't shift around too drastically. Love how effective it was at helping me sleep without pain after so long!
Fixed neck pain
Happy sleeperOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/11/2022[This review was collected as part of a promotion.] I was super excited to get the pillow. I saw some reviews stating it was too hard but I like firm pillows. This is a rock with a cover over it! Since they don't do returns I would not buy this pillow unless you like EXTREMELY firm pillows. I will not try any other pillow because of their no return policy.
Too hard
DisappointedOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase9/29/2023[This review was collected as part of a promotion.] Terribly uncomfortable, unbearably firm, only slightly more comfortable than a log. Purchased medium size according to company chart. Company does not stand by their pillow products or sizing charts. I purchased 2 and they will not even exchange the second one that remains completely unopened in the original shipping box. Very disappointed with the product and the company.
Better than a log
SealexiOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase3/21/2015I have difficulty sleeping most of the time. My new TempurPedic pillow was a relief. I have everything I need for a good night sleep. Only problem I have .... I am extremely sensitive to chemical smells. Why does my pillow smell like it came out of a vat of chemicals from a factory? I have put every possible protective cover on the pillow, even doubled up and I still smell the chemicals. This is not good for sleep...I'm back to trying to find another expensive pillow I can buy and start over. At this cost it should smell like baby powder!
Sleeping Beauty
CharlyOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase11/7/2023[This review was collected as part of a promotion.] Switching to a tempur-neck pillow was a life changing move! It is so supportive and makes falling asleep 100% easier. While it is sturdy, it is also very comfortable, and perfectly cradles my neck in order to give me a great night's sleep.
Supportive and Comfortable!
Pillow SupporterOriginally posted ontempurpedic.com - 1 out of 5 stars review12/8/2025Be aware when you order this in the larger size it’s the depth of the pillow that’s larger not the width, I ordered the large size thinking it would fit in my king-size pillowcases, but it is a small standard size pillow that I paid extra to get the larger size.
Very small pillow
Very smallOriginally posted onTempur World, LLC - 3 out of 5 stars reviewVerified Purchase10/16/20193 years ago I had purchased a set of these pillows and they was awesome, plush, comfortable, no matter how I would lay. Had a house fire bought these 2 pillows and there is no comparison. The new pillows are hard, uncomfortable and cause more pain than a stuffed pillow.
Not a plush pillow
Stiff neckOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase3/14/2023[This review was collected as part of a promotion.] The product is good, I have used it in the past, but this time maybe I purchased the wrong size, I took the measurements as stated on the website, but I feel that it is too high and tightens my neck.
Maybe is the wrong size
ACOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase12/31/2019It's a well made pillow. I had one for the very first tempurpedic pillows like 20 years ago. It was perfect size and softness. The newer model seems to be a little harder and I got the large and it's a little too high where my head lays. I thought "large" meant length but it actually means height. If I order again I will definitely get the medium or even small.
Softness and size
DeckdaddyOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase7/31/2020I gave it a shot even though it got bad reviews for comfort, size, and smell...and I did it because I invested in their mattresses and pillows in the past and loved those items! But this product is really not worth the price. After weeks of use (I gave it a shot!), my neck is still sore. It's really flat and only fits half of a standard pillowcase. Also the chemical smell is still there. This company needs to listen to all these bad reviews and offer a high-quality product (like the rest of its line). Very disappointing.
Doesn't work!!! Save your money
Not a Happy SleeperOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase11/9/2023[This review was collected as part of a promotion.] The pillow is harder than I expected. It would be better if the neck part not as deep so the head can fall in place better in the lower part. I would prefer a medium texture. Still working on getting used to it.
Quality and Comfort
Unsure sleeperOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase10/27/2024[This review was collected as part of a promotion.] This pillow is way to hard. there is not give at all to get confortable. The pillow is not long enough. Don't buy this pillow based on # of positive reviews. Make sure you test it if you can at a local store; otherwise don't make my mistake and end up with a useless brick with no returns. I followed the instructions and ordered a size M and its very unconfortable.
Too Hard and too small
Disappointed blind purchaserOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase3/6/2022[This review was collected as part of a promotion.] The neck pillow keeps me from having so many neck and shoulder issues by keeping my spine in better alignment as I sleep. Even my upper cervical chiropractor highly recommends this pillow. It travels everywhere with me.
Only Pillow I Will Use
CruiseCrazyGiGiOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase7/1/2024[This review was collected as part of a promotion.] Comfortable Support: Pillow design that conforms to ergonomics, providing good support, relieving neck fatigue, and giving you a more comfortable sleeping experience. High-Quality Materials: Made from premium materials, soft and comfortable, breathable, anti-bacterial, and dust mite resistant, ensuring the quality of your sleep and health.
Comfortable Sleep!
vernaOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase4/10/2016Before I purchased the neck pillow I was having trouble every night with my arms usually one or the other going completely numb. Now after using this pillow I have not experienced any numbness and have great support with my neck and definitely a betters night sleep.
I would definitely buy this pillow again.
Dog LoverOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase2/9/2022[This review was collected as part of a promotion.] Many reviewers had noted just how small this pillow was when used on a king-size bed. This was something I knew going forward, but it is worth saying that it is true, and this pillow is very, very small. As to the pillow itself, I found it very uncomfortable. I typically like a very firm memory foam pillow and had used a different brand for about 10 years now. It had seen better days so I wanted to give this Tempur Neck Pillow a try. Even though I like a firm pillow I found this extremely firm; too firm for my taste. I used the pillow for a week in hopes that I would get used to it and that it might soften up a little. After using it for 7 days, my neck was hurting and my sleep was sufferi...
Pillow was very uncomfortable and too small
Dirt McGirtOriginally posted ontempurpedic.com