Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
My Tempur-Neck Pillows/Happy Head
Corrected Neck Posture
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Unfortunately, Not for Me
Colorado Buyer
Originally posted on
Tempur World, LLC
5,394 reviews
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- 5 out of 5 stars reviewVerified Purchase7/18/2020This is the only pillow I will ever use from now on. It supports my neck and I no longer wake up with headaches and tension in my neck. I sleep on my side, stomach, and sometimes back. The pillow is heavy and doesn't move around as I toss and turn. Absolutely LOVE this pillow!
No more headaches!
Grateful SleeperOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase9/1/2023[This review was collected as part of a promotion.] I've tried the pillow for some time. It did not alleviate my neck pain, though it was not terribly uncomfortable. I ended up swapping pillows with my GF. I WANT the full sized old Symphony pillow back. I loved it, but now only have it as a tiny travel pillow.
Hasn't solved my neck pain, but it's mine, now
Where's the old Symphony pillow?Originally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase3/15/2022[This review was collected as part of a promotion.] I bought this pillow because it was highly recommended. It was awful! Hurt my neck really bad. I measured and sizing was not an issue. With no returns this was a waste of over $100. It's literally collecting dust in a closet
Hurt my neck
MegOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase12/3/2019I already had temperpedic pillows I bought more because I like temperpedic. They are very comfortable. My only problem was the nasty smell. I could not use the pillow and called them about it. They told me to squeeze it !!!!!!! After a whole month the smell is getting better or may be I am getting used to it !!!
Neck pillow. I bought two
Narayan HegdeOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase8/5/2021I've been using this pillow for 30 years after getting a pinched nerve in my neck as a result of a job injury. Was recommended to me by my MD. This is the only pillow I ve used that doesn't give me extreme neck pain. I've tried less expensive knock off brands but they aren't the same quality. Thank you tempur-pedic.
Couldn't sleep without this pillow
CharlotteOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase5/11/2024[This review was collected as part of a promotion.] This Is my second Tempurpedic pillow. I'm very disappointed with the comfort. It's definitely not the same as my first pillow that I purchased four years ago. It's hard, it's not comfortable, and it's too flat. Apparently, I didn't read the fine print because I thought I could return it within 30 days. However, when I called customer service, I was informed that the warranty only applies to mattresses. This will be my last Tempurpedic brand pillow.
Disappointed
DanielleOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase1/19/2023[This review was collected as part of a promotion.] I have three protruding discs in my neck due to an accident. The only pillow that lets me wake up without neck pain is the Tempur wave neck pillow. I used to have an even firmer one in Germany; alas, they don't make them any more. I even take the pillow on my annual trips to Europe, though it's quite heavy for the suitcase. But it is worth it having no neck pain. Best pillow ever!
Neck Problems
LeleOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/9/2024[This review was collected as part of a promotion.] I never even opened this package because my experience with the small version was awful. My neck cramped after one night sleeping on such a hard and uncomfortably designed pillow. Truly I was shocked. And by the heartless customer service that refuses to even let a customer return an UNOPENED BOX --THE PRODUCT STILL IN THE ORIGINAL PACKAGING UNTOUCHED!
Seriously uncomfortable pillow
Upset buyerOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase6/25/2020I was disappointed when i received the neck pillow. It was very narrow in width. It felt like it was designed for a child or someone that layed perfectly still at night. I should have looked at the dimensions more closely before purchase. Thankfully Tempur had allowed me to return the pillow and swap out for another (breeze pro adapt pillow) which i love.
Ok comfort but far too small
BruceOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase12/26/2020I had a tempur-neck pillow for 10 years and want to buy a new one to replace the old one. But the quality is totally difference from the previous pillow. They are not as comfort as before, I can't sleep on that for a minute and my neck hurt. The worst thing is that the pillow is non-returnable. The pillow is so expensive and you can't return it even though you are not satisfy with the product. Don't try your luck!!
the pillow is as hard as a rock
KimmyOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase1/3/2024[This review was collected as part of a promotion.] It's really firm and has great support. My sister and my boyfriends loves this pillow and I gave them one each as presents. It's a bit too firm for me, but if you like firm pillows, this is it for you!
My sister and my boyfriend loves it! A bit too hard for me
LeekishaOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase9/27/2023[This review was collected as part of a promotion.] The pillow is too firm for my taste, no flexibility and not enough support for the neck. This might have to do with its small size, which I believe if bigger would provide better support. However because of its firmness I would not recommend, unless you prefer it that way.
Small and very firm
FL Side SleeperOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase6/4/2021I have scoliosis and this pillow helps me sleep plus helps my back relax enough to be ready for the day. We have a temperpedic mattress too but the pillow is the perfect compliment. Enhances the mattress yet stands alone and does just fine on a regular mattress.
Love this pillow
Helps my scoliosisOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase2/7/2024[This review was collected as part of a promotion.] While expecting a tempur material where the pillow molds to your head on the famous memory foam, I received a pillow that is made of a polyurethane material that is quite hard. Unfortunately it can't be returned or exchanged so it is a gambling, you may like it or not, and no way to secure customer satisfaction. I reached out to customer service, and they told me that the pillow has a break-in period, and will slightly soften over time with regular use. While I keep using it and waiting to get soften, a month later, I will keep my three stars for the lack of clear information on what to expect in their web site.
Much harder than expected
mobileOneOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase4/21/2022[This review was collected as part of a promotion.] This pillow is high-quality foam, very dense and firm. It may be too firm for a lot of people even with the shape of the pillow to cradle the neck. I went back to a softer pillow and use this as a meditation pillow or underneath softer pillows if I'm sitting up in bed. It's one shape fits all, so if your neck isn't a perfect fit in the cradle design it's probably not going to work out for you. The pillow is too firm to adjust/fold how you would a normal pillow. Very cool material, very comfortable if you have a warm bedroom.
Good firm pillow
The Sleeper Must AwakenOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/13/2021Both my husband and I used these pillows for about 1 - 2 weeks only to find that it was worsening our neck and shoulder pain, not improving it. They turned out to be a huge waste of money. We later found out from multiple friends that they had the same experience. Please ask around, and if you've had a bad experience please review these things!!! We wish we had known in advance.
Worsened Neck Pain - Waste of Money
ReyOriginally posted ontempurpedic.com - 2 out of 5 stars review1/12/2026This pillow is solidly constructed, but it's just this side of trying to sleep on a rock. I bought a large and a medium because I was experiencing a neck/shoulder problem. Perhaps the pillow works for some folks, but for me, there was zero chance that I'd be able to sleep on my side with it. Now if you're using it for support while relaxing on your back, it seems pretty good. But if you're planning on actually sleeping, then I wish you luck. I didn't have any. It's just way too firm and unforgiving for me. Your experience may vary, and again, the pillow is well made.
Hard as a rock
Sleepless In ConnecticutOriginally posted onTempur World, LLC - 2 out of 5 stars reviewVerified Purchase7/29/2022[This review was collected as part of a promotion.] When I chose the small size I thought it's small for an adult size not kids. The pillow it's so small literally if I turn to sleep on my side I find myself on top of mattress instead of pillow. Unfortunately I used it one night and removed the pillow. I bought 2 and I haven't even open the other one. I wish I had small kids to place the pillow in use but I don't and unfortunately it's going to a waste. I wish the pictures you show would be more realistic so we can make better decisions when purchasing as they not cheap at all.
Kid size pillow
MOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase6/27/2022[This review was collected as part of a promotion.] Prior to purchasing this pillow, I woke up each morning with a sore neck. Since I started using the TEMPUR-Neck pillow, my pain has significantly diminished to the point where I rarely have any pain. It's just that comfortable and has helped me to sleep more soundly.
Solved my neck problems
Nearly PainlessOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase4/5/2022[This review was collected as part of a promotion.] My husband loves it. He has a lot of back/neck issues. This pillow is close to firm and on the small side of a regular pillow. I ordered a large. I must add that I had an issue with one of the pillows sent and the Tempurpedic rep was great to work with.
Excellent quality!
KATOriginally posted ontempurpedic.com