Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

A really great pillow (after break-in period)

I can’t say I was impressed when my pillows first arrived-it was a bit stiff. But I remembered that Tempur-Pedic pillows need time to become more attuned to your sleeping needs. So I gave my pillow to my grandchildren, for them to sit on it, stand on it or throw it. I might add that the pillow was super tough to put up with such conditions. Once I started using it as MY pillow it took a few days for both the pillow and me to adjust and now my neck sleeps more comfy. Recommended!!
Tough
Originally posted on
Tempur World, LLC
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Unfortunately, Not for Me

The pillow is incredibly hard and uncomfortable. I gave it a fair chance and used it for a couple of weeks, hoping it would eventually adjust to my head and become more comfortable, but unfortunately, that never happened. In fact, I feel that my neck pain actually worsened while using it. Unfortunately, due to the company’s non-refundable policy, I’m unable to return it and feel that I wasted my money. I’m very disappointed with this purchase.
Colorado Buyer
Originally posted on
Tempur World, LLC
5,394 reviews
Filter by:
Sort by:
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    9/14/2021

    Please check material inside if you buy a pillow

    If you buy any pillow, please check the stauts of tempur material inside. They sent me two defected(not even surface, cracked, stained) pillows. Such a higher price with lowest quality. Don't trust their products. The higher price seems to be coming from not quality, but marketing costs.
    Justin
    Originally posted on
    tempurpedic.com
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    9/12/2022

    Not as comfy as iComfort pillow

    [This review was collected as part of a promotion.] We bought these to replace our Sealy iComfort pillows, which we loved. These are a little smaller, a lot harder, and don't fit the curve of our necks quite right. Low side feels too low, and high side is too high. Hopefully they will soften a little and work out for us.
    Idajag
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/8/2016

    It was exactly what I needed

    Having just had surgery on my spine, the top vertebra in my neck, I was concerned about taking care of that while I slept, in light of all the different exercises I was doing to strengthen the muscles that had been severed so that the arthritis in my spinal column might get dug out. I had a similar pillow which I hadn't used in years and I broke it out to try. I was just beginning when my son, a physician, gave me my Tempur-pedic. It could not have been a finer gift.
    Papa
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    1/31/2024

    Too large despite measurements

    [This review was collected as part of a promotion.] I bought this for my husband who is 6'3''. He only used it for one night before we put the pillow in our guest room. There are zero returns or swaps for Tempurpedic pillows so I would size down. I got the medium (per measurements) and it was too big for me, so now my husband uses that one. Such a bummer since our past pillows and mattresses have been awesome.
    Ally
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/14/2023

    Tempur Neck Pillow Review

    [This review was collected as part of a promotion.] I suffer from chronic tension headaches and after getting a tempur-neck pillow it's been life-changing. My headaches have significantly reduced as the pillow helps keep my head and neck aligned. I strongly encourage everyone to get one of these!
    Catherine McKenzie
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    7/6/2024

    Problem solved!

    [This review was collected as part of a promotion.] A side sleeper, I was getting up daily with an achy neck and shoulder. Took a deep breath and invested in this pillow. Took about a week to really adjust to the shape but my mornings are much better!
    BannerSCWT
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    1/27/2022

    Neck Pain

    [This review was collected as part of a promotion.] I tried using this product for a couple of weeks and it made my neck hurt more and more with each passing day. Finally, I could not take it anymore so I bought a different pillow from a competitor. I have no option to return this pillow so I have just stuck it at the back of my closet.
    Raj
    Originally posted on
    tempurpedic.com
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    6/3/2024

    Pay attention to the sizing

    [This review was collected as part of a promotion.] Ordered two pillows to replace worn out tempur-pedics we had for years, thought the sizing was about the height, not the width--the medium were so small that my pillow cases were floppy all over. Couldn't stand it, the return policy is non-existent. So, my pillows are in a closet as back up and I ordered something else.
    Former Fan
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/3/2022

    I love my Temper-Pedic bed and pillows

    [This review was collected as part of a promotion.] I have a Temper Pedic adjustable bed and pillows. I would not buy any other brand. Temper Pedic is the most comfortable and east to adjust bed and the pillows are also the best. I recently replaced my pillows because the ones I had were 20 years old and I love them. I am a reader and adjust my bed to read before sleep.
    Cathie
    Originally posted on
    tempurpedic.com
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    2/17/2022

    Small pillow-Large price

    [This review was collected as part of a promotion.] I ordered a pair of Tempur-Neck pillows assuming they would be of similar dimensions as the much-used, well-loved old Tempurpedic neck pillows I was replacing. Nope, not even close. The new Tempur-Neck pillows not only seem to be made of a less dense Tempur foam, they are 10" SHORTER in length. They are so short that I cannot roll-over from one side to the other without my head FALLING OFF the pillow! I have to struggle to reposition myself and/or the pillow to change position which disrupts my sleep. Completely UNACCEPTABLE! There does not appear to be a longer size pillow-the large, medium and small sizes are all the same length. They differ in height only. So odd that Tempurpedic has so...
    Pain in the Neck
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    10/3/2019

    Quality has decreased.

    While the customer service was exceptional, the quality of these pillows not so much. I tried 3x to get a pillow that actually supported my neck and all of them arrived relatively flat and quickly lost the little bit of support they had. I have had these pillows before but as of late they have been horrible!
    Dissatisfied
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/7/2026

    No Headaches From This Pillow!

    It took about a week to break in. During the break-in process I kept waking up throughout the night. But because several reviewers mentioned that it took them the same amount of time before the pillow felt comfortable, I didn't give up and send it back. I glad I waited. It feels sturdier (not in the sense that it is harder, but better constructed) than the less expensive pillows that I've bought from a variety of stores in the past. I also bought a travel pillow but haven't used it. Pillows take up so much space in luggage. I'm grateful that a travel pillow was available to purchase. I understand that everyone's necks are different and what works for one person may not work for another. I am grateful it works for me.
    Contented Dreamer
    Originally posted on
    Tempur World, LLC
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/7/2024

    It's great

    [This review was collected as part of a promotion.] Finally to support my neck has been in need of. Shoulder pain is now just about gone. I have had mine a lil over a month now and I'm a fan. It's to an instant fix give it time, it works. Best, Side Sleeper
    Briscoe
    Originally posted on
    tempurpedic.com
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    3/8/2022

    So different from previous pillow

    [This review was collected as part of a promotion.] I started using a Large Tempur-Pedic pillow many years ago. I'm a small person but have a long neck, so the old Large size worked really well for me. I recently replaced with a new Large (I also measured per the instructions), but it feels too big for me and is so much harder than the old one (even when the old one was new), all of which is making it extremely difficult for me to relax my neck into the pillow the way I could with my previous one. I would suggest possibly going down a size if you are replacing a pillow. I wish I'd kept the packaging to try to exchange it; it didn't occur to me that there would be a problem since I'd ordered the same size.
    Giraffe
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    11/23/2023

    BEST PILLOW

    [This review was collected as part of a promotion.] This is the second time I have bought a pillow since we bought our mattress in 2009. They are the best for neck pain and last as long as our 20 year mattress. I only had to buy another one because I left my old one in a hotel while travelling. I will never buy another brand of pillows again!
    Happy sleeper
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    6/27/2022

    good but could be better

    [This review was collected as part of a promotion.] I do like the pillow however I do wish it was firmer and maybe just 1/2 inch thicker. It has reduced some neck stiffness. I bought one of these about 20 years ago and I loved that pillow. this one is good . I guess it really depends on your firmness preference
    pillowtalk
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    6/16/2021

    Pillow very small, very firm, and not returnable

    Beware that you cannot return this item. The pillow is very small (length wise). A standard pillow case is too large for the pillow. The pillow is also very firm. That may be your preference, but it was so firm for me that my neck hurt every night I slept on it. I tried it for about a month and every night I woke up with neck pain.
    Unhappy buyer
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    7/18/2023

    I just love the quality that these pillows are made of. Soft

    [This review was collected as part of a promotion.] I had a pillow like the ones I ordered for at least 10 years. After it wore out I tried buying every pillow that would come close to the neck pillow. Nothing ever worked like the temperpedic pillow. That's when I saw the BOGO and I got 2 for the price of one. They are absolutely amazing
    Nana
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    10/5/2023

    The best pillow I ever used

    [This review was collected as part of a promotion.] This is my fourth Tempur Pillow. The quality is excellent. I have tried other brands with similar design and they are not as good. I have neck problems and this pillow helps me so much. I use the travel size as well and never travel without it.
    Carla
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/18/2020

    No more pain

    This is my fourth tempurpedic pillow over many years. I have used many different styles. I chose this one specifically because of an arthritic neck that has grown progressively worse over a couple months. With the first night of use I had enormous relief from the constant pain.
    PW
    Originally posted on
    tempurpedic.com