It took about a week to break in. During the break-in process I kept waking up throughout the night. But because several reviewers mentioned that it took them the same amount of time before the pillow felt comfortable, I didn't give up and send it back. I glad I waited. It feels sturdier (not in the sense that it is harder, but better constructed) than the less expensive pillows that I've bought from a variety of stores in the past. I also bought a travel pillow but haven't used it. Pillows take up so much space in luggage. I'm grateful that a travel pillow was available to purchase. I understand that everyone's necks are different and what works for one person may not work for another. I am grateful it works for me.

Such a great pillow. I broke my neck over a year ago. And thus pillow is the only thing that has allowed me to wake from sleeping with virtually no neck pain. I tried to do the bogo on the pillow. But I didn't I guess read the print to order 2 to get the bogo deal. Sucks! But I'll save the money up and get another for an xtra to have.

[This review was collected as part of a promotion.] Gave me headache and dont waste your money ordering from these people. I ordered 2 pillows both made my cerival neck issues worse. I laid on them for less than an hr with a pillow case over the plasctic and they still would not return them Said they are a non waste company. Waste their customers money. How about you donate returns that make your clients medical conditions worse to homeless shelters and truly be a non waste company! Never do business with them again. complete rip off!

This is the only pillow I will ever use from now on. It supports my neck and I no longer wake up with headaches and tension in my neck. I sleep on my side, stomach, and sometimes back. The pillow is heavy and doesn't move around as I toss and turn. Absolutely LOVE this pillow!

Out of the box the pillow had a very strong smell, overpowering and unpleasant. After 2 months the smell had decreased but is not gone. The pillow supports as it should, but I find that I have to reposition during the night to party of the pillow that is not compressed. I wish that I could order a queen or king-sized. The standard size is too small, I roll over and I'm off the pillow.

I purchase two of these pillows, for my wife and myself, following some complaints from my wife about the previous pillows we had, and a very frequent neck pain I was waking up with since some weeks. When it arrived, I was still skeptical... maybe too soft... maybe too tall... well, I put it to test and my neck pain went away from the very first night using it. I was also skeptical on the materials... seemed like this was an old-er model not up to date with the latest cooling tech... I was wrong... I do love this and how it feels, and the temperature on my cheek is just right, both in hot and cold nights. In conclusion, I thought it was an older product with problems and that it would not work for me, and I couldn't have been more wrong about it.

I have used the Tempur-pedic cervical pillow since it came out originally. I have always useD the medium profile, and I've loved how it is helped the herniated disc's in my neck. The pillows have always been described as firm. But in 2019 it appears you have changed the formula and made the pillow extra firm. The extra firm is just too hard and it was quite uncomfortable to sleep on and had a negative affect on the herniated disc's in my neck. I'm hoping that you will go back to the normal firm in the near future. I have several friends with neck issues and they feel the same, and we have tried to fine the older models. I love your product but I'm really hoping that you will go back to how these were originally made and felt for all these many years before 2019.

[This review was collected as part of a promotion.] The Tempurpedic pillow is the only pillow that supports my neck in a way that gives me comfort and prevents pain. I have tried many contour pillows and many specialty pillows and the Tempurpedic pillow outperforms them all. When I got the large pillow, it really solved a lot of sleep issues for me. My next purchase is going to be a Tempurpedic mattress!

After many years of using my first neck contour pillow, I ordered a new one. It was much firmer than my previous one and irritated my neck. Strong smell from the pillow despite washing the cover and allowing it to air out. I wish the return policy were different as I have liked this product in the past.

[This review was collected as part of a promotion.] i had a similar tempur pillow i bought in like 2014 or 15. it was great, complete awesomeness, never had neck or shoulder funk in the morning. this one feels like i'm sleeping on a phonebook, a very thin one. super disappointed that there is that much difference between a queen & a standard, this is like a child's pillow.