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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

My Tempur-Neck Pillows/Happy Head

You've saved my neck..! I had just purchased a pair of new pillows that I thought would support my head in a comfortable position. Boy was I wrong..! My neck was just traumatized..! As soon as possible I ordered two TEMPUR-Neck Pillows and after having a seamstress trim down my pillowcases they look great and support my head with style..!
Corrected Neck Posture
Originally posted on
Tempur World, LLC
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Unfortunately, Not for Me

The pillow is incredibly hard and uncomfortable. I gave it a fair chance and used it for a couple of weeks, hoping it would eventually adjust to my head and become more comfortable, but unfortunately, that never happened. In fact, I feel that my neck pain actually worsened while using it. Unfortunately, due to the company’s non-refundable policy, I’m unable to return it and feel that I wasted my money. I’m very disappointed with this purchase.
Colorado Buyer
Originally posted on
Tempur World, LLC
5,394 reviews
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  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    6/10/2022

    Ouch

    [This review was collected as part of a promotion.] I am at a loss for my neck pain. I thought this was the answer. So I bought 2. I had neck pain but convinced myself that it was my body adjusting to the pillow. I recently stayed at a hotel for business for 3 nights. I woke up refreshed and sadly realized that the pillows are a bust. Back to the drawing board.
    NM
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    2/5/2022

    very supportive pillow

    [This review was collected as part of a promotion.] It took a short time to adjust to the pillow but well worth it. The pillow provides great support for my neck and head and allows me to sleep and rest more comfortably than with a more conventional pillow. I have had two neck surgeries and four shoulder surgeries, and this pillow provides the type of support I need. The material and construction are of high quality, so I expect this pillow will be in service for many years. Initially, the pillow seems hard, but once your body transfers heat, it "softens" up.
    Satisfied Neck
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    5/26/2022

    Great Pillow!

    [This review was collected as part of a promotion.] I love this pillow and my neck loves this pillow. I've used one for many years and finally got my husband hooked on them as well. Now he too can only sleep with this neck pillow. It is wonderful but you will definitely feel that just after 3 years, it starts to looks it support and you will soon need to buy a new one.
    lisao
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    2/10/2024

    Neck pillow

    [This review was collected as part of a promotion.] I was somewhat skeptical of this pillow when it first arrived.....I thought for sure I would not cozy up to this pillow (no pun intended) I tried for a few hours every night to see if in fact could help my sore neck. Now I can say for sure it is my go to pillow for proper neck position while sleeping. I will admit it is a hard pillow to get use to but hang in there and you will see the benefits. Beside the draw back that it is not returnable sort of keeps you in the game. I also have a tempur-pedic mattress so I do know the quality of their products!!
    NO LONGER A PAIN IN THE NECK
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/7/2022

    This pillow is my buddy!

    [This review was collected as part of a promotion.] Because of its superb quality and comfort, this is my third purchase of the same pillow. I still have the first one from more than a decade ago. When I have a cold or headache, this pillow gives me therapeutic comfort and relief. Can't live without it!!
    Santa Fe Gal
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    12/21/2023

    Dissatisfaction with Pillow Purchase

    [This review was collected as part of a promotion.] I am writing to express my disappointment with the pillow I recently purchased from your store. Unfortunately, it hasn't provided the expected comfort and support, which is crucial for us due to existing neck issues. Considering your no-return policy, we wanted to bring this to your attention and see if there are any possible solutions or accommodations. Thank you for your understanding.
    Tian Chen
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/1/2021

    Pain Relief

    This pillow works! I am usually a side sleeper. 6'4" with big head. I used to wake up with mild neck pain everyday, and was constantly readjusting a pillow and my body position to get comfortable to sleep. With this pillow I rarely have to move. Now my neck feels normal again in the morning. Provides great support for side and back sleeping. The night before this review I had overused my neck at the computer throughout the day. Happens 6 ish times a year. This resulted in terrible neck pain/strain that radiated into my eye for a headsplitting headache. Usually these last for hours with little relief. I laid on my back in bed with my head rested on the small side of this pillow and the pain immediately lessened and within 30 mins was gone an...
    Worthit
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/16/2022

    No more neck pain from cervical spondylosis for me!

    [This review was collected as part of a promotion.] I used to get terrible neck pain due to diagnosed cervical spondylosis. If I slept wrong, I could barely move my neck for days. My doctor recommended a cervical pillow so I purchased a temper-pedic. It has done wonders for me! I have been predominately pain free since 2008! I just purchased another pillow to replace the original one I got back in January 2008. I highly recommend these pillows for those suffering from C6 or C7 injuries and/or discomfort.
    Maxine
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    3/4/2024

    Too firm; check return policy before buying

    [This review was collected as part of a promotion.] This proved to be too firm out of the box, so I called to begin a return. The pillow had only been in my possession about 10 minutes at that point, but I was told that pillows could not be returned. I had seen the "90-Night Trial" guarantee that said, "If you don't love it in the first 90 nights, you can send it back"--but only after the fact saw that there is an asterisk there, and this does not include pillows. Caveat emptor!
    Elizabeth
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    5/22/2022

    another good product from Tempur-Pedic

    [This review was collected as part of a promotion.] After a neck surgery, I was looking for a pillow with a good support but confirmable to sleep better. Then, this is it! A curved foam gives me what I need. A soft cover comes with a zipper, so it is easy to clean. Well done.
    a happy sleeper
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    4/21/2022

    Ordered a pillow, got a rock

    "Firm" does not accurately describe this product. It has NO give at all and does not even vaguely feel like a pillow. It is unusable but they do not accept returns for pillows, no matter how miserable it is. It is heavy enough to use as a doorstop though, so it's got that going for it. Which is nice.
    Regrets the purchase
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    8/29/2020

    Cheap - poor quality

    This was Not nearly the quality of Tempurpedic pillows from earlier years. Flimsy, cheap ... no real density or memory foam features. I still have a few tempurpedic pillows from a decade ago, and this new one couldn't hold a candle to the ancient ones. Sorry. What happened to your pillow manufacturing?
    Rick
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/16/2015

    Can't live without it

    My husband developed a spinal condition around his neck area, and needed a firm but comfortable support while sleeping. As we have Tempurpedic mattress we swear by, I decided to try the neck pillow. It was a "gamble" because he is a fussy sleeper. But, Tempurpedic did its magic. The first morning after, he declared he can't live without it, and worked wonders to ease his pain. Thank you Tempurpedic! I would like to suggest, however, that more thought be given to the material used for its cover. First, it feels a little too "warm" to skin, which may disturb one's sleep especially for those who do not like to keep air conditioning on while sleeping. Second, it attracts dust and lint, which cannot be avoided in bedding. And, third, it washes w...
    TempurFan
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    5/23/2021

    New favorite pillow

    My neck pain was reduced significantly. Pillow gets a little getting used to, a couple weeks for me, but I stuck with it because the need to pop my neck was going away and overall felt a ton better with this pillow. I used to sleep on my stomach but now sleep on my side. It's originally not super comfortable because of the shape but gets better as you get used to it. All other pillows are no longer sufficient, went traveling but didn't bring a pillow. Really missed it and my neck suffered on those goose feather pillows, gonna look for a travel version soon
    Matt
    Originally posted on
    tempurpedic.com
  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    11/13/2020

    Curved big end too wide for neck length

    My shoulders to neck is 5 inches. I bought the small size. I have cervical neck pain for a few months. I was so excited to receive the neck pillow and hoped it would help to ease my neck pain. I used it right away on the day I received it. Frustratedly, my cervical neck pain gets worse next day. The curved big end is too wide for neck length. When I let my head to sit on the middle lowest part of the pillow, my shoulders have to go on to sit on the edge of the pillow, the stiff edge makes my shoulders/upper back quite uncomfortable. When I let my shoulders not go on the pillow, my head has to sit on the top of the curved area, uncomfortable neither. I tried to sleep on the small end. Feel better than on the big end. But it is too narrow. My...
    Happy Day
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    5/3/2022

    Best Neck Pillow Ever

    [This review was collected as part of a promotion.] Due to neck issues my doctor recommended that I sleep on a contour pillow. I purchased this same pillow 15 years ago. I decided that it was time to get a new one. I even bought two so I had one for my Camper. It has eliminated my neck problems while I sleep. Highly recommend it.
    Jim
    Originally posted on
    tempurpedic.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/29/2024

    Amazing neck support

    [This review was collected as part of a promotion.] I honestly wasn't sure about this pillow the first few days as sleeping with the big bump under my neck felt odd but after a week I was hooked! I'm a side/back sleeper and it supports my head great. I haven't woken up with a sore neck since I got it!! Love it! highly recommend
    sherylwithans
    Originally posted on
    tempurpedic.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    6/27/2022

    good but could be better

    [This review was collected as part of a promotion.] I do like the pillow however I do wish it was firmer and maybe just 1/2 inch thicker. It has reduced some neck stiffness. I bought one of these about 20 years ago and I loved that pillow. this one is good . I guess it really depends on your firmness preference
    pillowtalk
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    6/16/2021

    Pillow very small, very firm, and not returnable

    Beware that you cannot return this item. The pillow is very small (length wise). A standard pillow case is too large for the pillow. The pillow is also very firm. That may be your preference, but it was so firm for me that my neck hurt every night I slept on it. I tried it for about a month and every night I woke up with neck pain.
    Unhappy buyer
    Originally posted on
    tempurpedic.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    2/11/2022

    Sorry to say

    [This review was collected as part of a promotion.] The tempera neck pillow has always been my favorite. However, this new one is much much too hard. I am not able to use it. It gives me headaches. I am greatly disappointed, since I have used this style of pillow for over 20 years.
    Humble headache
    Originally posted on
    tempurpedic.com