[This review was collected as part of a promotion.] I should have known better than to buy something when they told me ahead of time that I can't return it. In honesty, it felt like sleeping on a brick. I don't mean to be unkind but this is extremely uncomfortable, so I'm back to my original pillow. I would take it to Good Will, but I don't think they will take it either. Save your money.

[This review was collected as part of a promotion.] Foam does not sink easily, which is my preference. Instead the foam sinks slightly while properly supporting my neck. Note, my girlfriend does not like this aspect of the pillow so it all comes down to personal preferences.

[This review was collected as part of a promotion.] Although I love a good firm, this pillow was way too firm. It actually made my neck ache, and was too firm for a side sleep as it felt like it was crushing my ears. Also very upset I couldn't exchange the pillow as they have a no return policy on the pillows. Pretty disappointed.

I bought one of these pillows in 2008 and absolutely loved it. Years late I need a new one. So I purchased this one and was very disappointed. The material is different and it doesnt feel the same. I measured myself to ensure the right size but it still seems very thick and hard. I was not happy with it and unfortunately cant return the product.

I have purchased this same pillow many times over the past 10+ years, and I replace it once it looses its firmness. This new pillow is too soft, in fact it's less firm than the one I was replacing. There was no choice indicated for a less or more firm pillow, so I thought this one was the same firmness as I purchased previously. I am disappointed.

My first purchase of this product was at a Mall in Freehold, NJ years ago. I was very pleased with it. My most recent purchase of this product was online, and it doesn't seem to live up to the standard set by the first one. It doesn't seem as firm, but I would still recommend it.

[This review was collected as part of a promotion.] I know that these are non-returnable, but I'd still like a refund. This pillow is almost a scam, playing off the old name. It is NOT the same material, it is not "memory foam," it's a dense polyurethane foam, but not of the same quality as they used to be and much too hard to sleep on. I bought two because it was a good deal, but in the end I'm probably only going to be able to salvage the pillow cases to replace my old one which was starting to fail. Luckily I didn't throw out my old pillow before I tested the "new" ones. They look exactly the same, but they are not. The pillow cases haven't changed though, so that's good--I have spares now. And yes, I did try sitting on it for a while, heating it up with a heating pad, leaving it in the sun (which only slightly yellowed it), everything--it's still much too hard. My old pillow isn't quite as supportive as it once was, but it was NEVER this hard. It also exhibited "memory" characteristics, which this new foam does not. It returns to it's uncompressed shape almost instantly. I suspect, but admittedly have no evidence, that cost cutting measures were taken by later leadership that compromised quality and will ultimately destroy the good name of the brand. Mergers and Acquisitions tend to do this.

[This review was collected as part of a promotion.] This has helped alleviate my neck and shoulder pain in the mornings tremendously. The first one I bought was the medium size, which turned out to be slightly too large for me. But the small size pillow is great for sleeping on side or on back. Will be buying more again in the future.

[This review was collected as part of a promotion.] With this pillow, my neck is supported in such a way that the pain and numbness in my right hand, due to a pinched nerve, is relieved. I had one before, went back to a regular pillow, but now I'm back for good.

[This review was collected as part of a promotion.] I bought a pillow from my chiropractor and it was okay. I was house sitting for a friend and she had the tempurpedic pillow and I have never slept better! So of course I bought one. Still sleeping like a champ! I love how firm it is and I don't have to sleep on my elbow under the pillow to help my neck anymore.