Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
My Tempur-Neck Pillows/Happy Head
Corrected Neck Posture
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Shape is good but absolutely rock hard. Unuseable.
Emma
Originally posted on
Tempur World, LLC
5,394 reviews
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- 4 out of 5 stars reviewVerified Purchase8/1/2023[This review was collected as part of a promotion.] This neck pillow is very well made and conforms to your head while sleeping. It is very firm! It took some time to get used to it while sleeping on my side. That being said, this is definitely a quality pillow and Tempur-pedic is a quality brand.
Quality product
Happy sleeperOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase10/27/2024[This review was collected as part of a promotion.] This pillow is nothing like the original Tempur-pedic pillows that gave immediate comfort and support to the neck and that I used to recommend highly to friends. Now the Tempur-pedic pillow is hard and has no conforming squish. I made the suggested measurements and ordered the medium but the neck roll is way too large. There is nothing I can recommend for this pillow. I will not be able to sleep with it and will give it away to anybody that wants to try it.
Very uncomfortable
Very disappointedOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase5/20/2021Thought I had pretty broad shoulders, so I got the large thinking I have a big gap to cover as a side sleeper. Much too firm (I had the original years ago and don't remember it being this stuff) and much too big. Useless for sleeping, but because there's no refunds so I'm just using it as a meditation cushion.
Much too large
JohnOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase2/9/2022[This review was collected as part of a promotion.] I dislike this pillow so much! I wish I never waisted my money. I had one of these pillows about 15 years ago and loved it, so I thought I'd get a new one. I was so excited when it was delivered! I got it out and thought why did they change it? It's ridiculously smaller (it's way to small for a normal pillow case) then it used to. My old pillow fit in a normal pillow case. Also this pillow is SO hard! I wish I could get my money back
Like sleeping on a rock
Sad owner of two hard pillowsOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase1/28/2020These pillows are not the original neck pillows that I purchased years ago. They stink and have been airing out since I received them, so I have not been able to use them. Very disappointing. Was considering a mattress to but there is no chance of that. FAIL!
Stinks
DisappointedOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase1/31/2024[This review was collected as part of a promotion.] I ordered the small since I'm 5' tall and about 110lbs, but it's too small for me. It would be great as a travel pillow, maybe. But I'm disappointed because I can't return or exchange it for the next size up. For the cost of these pillows you should be able to exchange them if you find they don't work for you.
Too small
No NicknameOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase4/29/2020Have been using a Tempur pillow for years & decided to get a new one. They have changed their foam formulation and the new formula is much firmer, and is not comfortable for me at all. It is a shame because I love my old one, but cannot use the newer one. They also don't accept returns on pillows, so now I am stuck with 2 of them.
Quality has changed, now a bust
Not so happy sleeperOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase1/27/2022[This review was collected as part of a promotion.] I purchased a replacement neck pillow and was incredibly disappointed to find the size of the pillow has decreased by -25%. As a tempurpedic customer for over ten years who has bought many tempurpedic pillows of other types and sizes, and a tempurpedic queen size bed, I was extremely disappointed and felt ripped off. I was even more disappointed at the return policy which did not accept unopened returns. I will seriously consider alternative options in the future.
Terribly Disappointed
Terribly DisappointedOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase12/30/2023[This review was collected as part of a promotion.] I've tested (at my own expense) the $200+ Tempur max height and firmness and it worked OK for side sleeping. However this pillow gave a better nights rest when slide sleeping. The larger rounded end is a perfect fit in the large for my shoulder length. Other brands I've tried in the past similar to this shape were too soft and could not support the weight of a persons head effectively. Tempurpedic has the firmness perfect on this pillow, it supports the weight of a persons head nicely. I'm always a cynic with products until I value it's worthiness. I give this side sleeper pillow 2 thumbs up, it works for me and I'm tough to work for.
Great neck support, this pillow helps the neck and shoulder.
JarrodOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase3/12/2016I have slept on this pillow for over 12 years. My husband uses one now as well. I have a bulging disk problem in my neck due to a car accident years ago when I was rear-ended. This pillow has really helped me with my neck and I no longer wake up with a sore neck.
I can sleep on nothing else! Great pillow!
LindaOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase10/5/2023[This review was collected as part of a promotion.] The pillow is very firm and has helped my sleep! I sleep on my side a lot throughout the night and had a car accident 2 years ago so neck pain is a thing if not addressed properly. Having the right pillow for me is a HUGE and this pillow has helped me sleep more comfortably through the night.
Quality
Happy Side SleeperOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase4/29/2022[This review was collected as part of a promotion.] I have horrible neck and shoulder pains from using the wrong pillows in the past. This small one is for my back sleeping position. It's not quite the right height for my side sleeping so I also purchased a medium for that. However, I still use it for both side and back sleeping since I switch back and forth throughout the night. It's super comfy but one con is that sometimes it does get kinda hot.
Fixed my neck pain
SnoopyOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase9/12/2024[This review was collected as part of a promotion.] The contoured pillow provides great support for the neck whether you're a side or back sleeper. I dread sleeping without it when I'm traveling. I would've given it 5 stars except it feels a tiny bit too firm. And it would be helpful on the website to have dimensions for the different sizes. I guessed the sizes had to do with whether they'd fit a twin, queen, or king-size bed. I ordered a medium and realize now that the size may refer to the height of the neck support. I'd probably be more comfortable with a small, but it's too late to exchange it and I can't afford to order another one.
Just What My Neck Needs
MLHOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase8/19/2022[This review was collected as part of a promotion.] These two tempurpedic materials are NOT the beautiful material ingredients we all knew and loved. Tough like a brick even to to the touch never mind head - steer clear of online deal and perhaps go to the store for the real deal. No refunds either. Boo.
Tough pillow - NOT the tempurpedic I know and love
The DoctorOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase9/14/2022[This review was collected as part of a promotion.] At first the product was great. After a couple months I started getting stiff neck a lot and I couldn't figure out why. I finally decided to ditch the pillow one night and woke up feeling great in the morning. Spent a lot of money thinking this pillow would help my sleeping form but it in fact did the opposite.
Stiff Neck
Stiff neckOriginally posted ontempurpedic.com - 3 out of 5 stars reviewVerified Purchase11/1/2014I bought a queen size contoured pillow after my older one went soft. Unfortunately the new model is more interwoven with fabric and the 'give' is not as isolated, resulting in a less comfortable pillow for neck-issue sufferers. The older pillow would give _only_ where your head lay, while the newer one pulls down an extended area. This means you can't simply shift to a spot slighty away from where your head rested in order to 'reset'.
Not as good as the older models
notmsnOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase5/10/2016I love these pillows & this is the 5th one that I have bought. They really do work for stiff necks & the support is great. They last anywhere between two & a half to three years & then it is time for a new one. The reason I gave this a 4 star rating is because of the smell. None of the other pillows I bought had this bad smell. It did go away after a few weeks, but I don't understand what was changed that made this one smell so bad. I wish you would go back to using whatever was used before that didn't have that smell. Other than that, if you want a pillow for support, I highly recommend the neck support pillow.
Only pillow I would ever own
Stiff NeckOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase3/25/2023[This review was collected as part of a promotion.] I love Tempur-Pedic! However the quality of this pillow is incredibly disappointing. It is literally as hard as a rock and doesn't get softer with use. I immediately get headaches every time I use it and I hardly get headaches at all. My husband and I joke about not throwing the "brick" around too carelessly or we could hurt someone. The shape would have been excellent and everything I needed if it weren't for how hard the pillow is. I wish they would have at least let me exchange the pillow (I knew immediately I didn't want it upon opening the box, with the pillow still within its plastic protective sheet. If super hard pillows are your jam, however, this pillow is for you!
Most uncomfortable pillow ever
Unhappy CamperOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase2/19/2024[This review was collected as part of a promotion.] I have been sleeping lousily for past year or so. I would wake up with shoulder pain and this constant pinch in my lower back. I purchased the cloud breeze pillow for when I sleep on my stomach. I purchased the neck pillow for side and back sleeping. Seriously, they changed my life. I'll be the weirdo who brings their pillow with them on vacation.
Life changing pillow
Sleepy in ATLOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase5/7/2022[This review was collected as part of a promotion.] I took me a few weeks to get used to my pillow. It's very firm. I like it a lot now that I'm used to it. It has helped my neck pain, but I still have issues with my neck and shoulder. Seeing a chiropractor now. Hopefully that helps.
Good pillow
CervicalOriginally posted ontempurpedic.com