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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,436 ratings5,436 reviews
  1. 5 stars50% (2,729)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 301-310 of 5,436 reviews
Jan 31, 2020
Reviewer name: Better rester
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sleeping better even though the fit isn't perfect

From the first night I slept with this pillow instead of my traditional pillow, I slept so much better. I was told by my chiropractor that I would need a medium. The fit is not perfect for side sleeping for me but it is wonderful for sleeping on my back.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 3, 2022
Reviewer name: PainFree Sleeper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

ONLY pillow I can sleep on!

[This review was collected as part of a promotion.] This is the only pillow I can and will ever sleep on. The neck and shoulder pain is not there when I wake up whether I sleep on side or back. I had neck surgery in 2000 and cannot sleep on regular foam or filled pillows and I have tried them all. I also have the travel size pillow and it is the first item I put in my suitcase. The rest of my family have them also and are equally pleased. It does have a firm feel and I like the fact that it does not squish down and lose support during the night like some pillows I tried.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 18, 2024
Reviewer name: WendyNC
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

A definite downgrade

[This review was collected as part of a promotion.] I have a large Tempur-Neck pillow from seven years ago and it really is large in all dimensions. While the current version is okay, it's much smaller side to side and not quite as high on the high side. Frankly, I'm disappointed. I suppose it's better than not at all and I should have read the dimensions more carefully, but it makes me sad that a really good product is no longer available.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 1, 2021
Reviewer name: Jim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product

This pillow was bought for my wife who has some stenosis in the neck. Since acquiring this pillow, her neck and shoulder issue has improved considerably. She tried the medium neck pillow first and the quarter-inch difference in height was noticeable. We just wish you sold (separately) pillow cases that would fit this product.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 12, 2022
Reviewer name: Rob
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

To firm

[This review was collected as part of a promotion.] I got a Tempurpedic pillow about 22 years ago who's my favorite pillow couldn't sleep anywhere without it getting old and I need a replacement it's a size large but it was a plush pillow and it's a neck pillow for some reason you guys no longer make those the only neck pillows you sell are firm and I bought 3 thinking they where the same much to my disappointment they aren't please start making them again really loved the original pillow

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 28, 2023
Reviewer name: No
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very uncomfortable, smaller than I expected.

[This review was collected as part of a promotion.] Product was very uncomfortable and I never got a full night's sleep on it, even though I prefer firm pillows and am a side sleeper. Odd shape just didn't work out for me. 0% chance of return also and completely unhelpful customer service, be warned. Waste of $100+

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 10, 2024
Reviewer name: Unhappy buyer but happy user
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillow comfort

[This review was collected as part of a promotion.] This is my 5th or 6th Tempure-neck pillow because they're wonderful. However, this time I ordered 2 and accidentally ordered small instead of medium. Opened one so obviously can't return, but the 2nd one is unopened, completely intact. Neither box nor plastic wrap has been tampered with. But, I cannot get an exchange. This is beyond frustrating as it is unopened! Will never order online again and may have to consider future purchases. Very unhappy.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 6, 2022
Reviewer name: Mrs K
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Neck injury

[This review was collected as part of a promotion.] I bought this for my husband to try, he did not like it as it was too firm for either of us. It is almost hard. But my son in law, who had neck surgery came to visit, and he has slept on it every night since. Swears by it. Says it holds his head just right so he gets a deep sleep.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 23, 2022
Reviewer name: Improved neck and shoulder
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Helped my neck

[This review was collected as part of a promotion.] This helps my neck and shoulder. I sleep on my side mostly. I measured between sizes and they say to go with the smaller size. I went with the large anyway and think it's maybe a little big so I'll probably order a medium at some point.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 5, 2022
Reviewer name: Pain-in-the-neck customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth it cost or risk, a month later still can't sleep

[This review was collected as part of a promotion.] I bought these for my wife and I to help with neck pain. We figured they would pair well with our Tempur-Pedic mattress. I used the measuring table provided on the product page to choose the proper size for us. After a month, we both found that we were feeling more pain and discomfort than before. Either the sizing is not accurate or the product is not all they make it out to be. This wouldn't be so bad as Tempur-Pedic has a great return policy, right? Well not for pillows. So it doesn't matter what issues you have or that the pillows don't do as they say, Tempur-Pedic doesn't care so much about how well you sleep, just that you buy their next product.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295