Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard forTempur-Pedic TEMPUR-Neck Pillow, Standard
Most helpful positive review
5 out of 5 stars review
A really great pillow (after break-in period)
Tough
Originally posted on
Tempur World, LLC
Most helpful negative review
1 out of 5 stars review
Shape is good but absolutely rock hard. Unuseable.
Emma
Originally posted on
Tempur World, LLC
5,394 reviews
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- 3 out of 5 stars reviewVerified Purchase2/16/2024[This review was collected as part of a promotion.] I am having to sleep on my side right not but am normally a back sleeper. I measured a medium for side sleepers and small for back sleepers. It's a bit annoying that I have to choose one or the other. The instructions say to size down if you're in between sizes so I did. I think I probably need the medium for side sleeping but I'm hoping it works for me once I'm sleeping on my back again. The pillow itself is not the size of a standard pillow, it's much smaller. Also, the foam is so firm that my ears hurt from sleeping on it. It's gotten better as I break it in but it's pretty uncomfortable during the break in period. I do think it's helping me sleep better now that it's breaking in but so...
Requires an adjustment period
NeckpaingoawayOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase3/5/2022[This review was collected as part of a promotion.] This pillow works for me in either direction. I no longer wake up with a stiff neck and shoulders because the foam (or the materials Used) form to your neck and actually, an added bonus is that your hair doesn't get messed up at all during the night
The best sleep ever by using the tempurpedic pillow
GwenOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase7/20/2024[This review was collected as part of a promotion.] You guys were terrible. I ordered the pillows And the next day I called to say I changed my mind. I was told I needed to do that in the first two hours of ordering. I had bought a tempur pedicure mattress years ago I loved it. But the one pillow was too big . The other one was ok. All these years later I ordered the two pillows again I measured with a tape measure and still ended up with a pillow that was too big My neck was in terrible pain and I couldn't move it had to go to Chiropractor. I'm stuck with this pillow since I was told I could not return it.
The pillow was to large
Mark AndersonOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase6/3/2022[This review was collected as part of a promotion.] I was in a car accident that changed my life. I cried daily with neck pain and headaches until I was given a Tempur-Pedic neck pillow. It made a profound difference in my ability to sleep and wake without the pain. I used that pillow for two years and absolutely loved it! It wore out so I ordered a replacement in March. I've been sleeping on the new pillow for 10-12 weeks now. I canNOT get use to it! It looks like my old pillow, it is 6" shorter in length, (which makes no difference) but the material is different. I'm back to waking up with headaches and neck pain. I believe the difference in material makes this pillow not as soft and yielding, making it too firm, which is creating the pro...
Darn!
Missing old productOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase10/4/2023[This review was collected as part of a promotion.] Not soft like my other Tempurpedic pillow that I was hoping to replace after many years. I had high hopes & tried it for a couple of weeks but my sleep suffered & left me with a sore neck & upper back.
Like a rock.
SleepyOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase5/13/2021I really need the neck support and try to go to sleep on my back so I can use the pillow. But I am a side sleeper and haven't been able to use the pillow on my side. Anyone have any suggestions? I thought if there was a smaller size that would support my neck with out cutting off my carotid artery then I could sleep on my side. I have pretty sever neck pain from previous whiplashes that have created arthritis.
Small still too big?
blcOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase12/17/2023[This review was collected as part of a promotion.] This pillow is sooo comfortable. You'll wake up feeling refreshed. But be careful, the bottom big cushion is not meant to rest your head on. Though it's tempting. You might be thinking, "well obviously, the directions don't show that's how you're supposed to use this." And you would be right. But you come home after a long day, and you go right to bed, and you're only focused on going to sleep, the second your head hits the pillow your eyes are closed, and next thing you know you have to get up. Then you have this weird neck pain all until the middle of the day because you used it wrong. BUT if you use it right, then, THEN, is this pillow amazing and comfortable. You'll wake up feeling ref...
Comfortable
Mr. Z's (Captain Shuteye)Originally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase1/21/2024[This review was collected as part of a promotion.] Somewhat smaller than epected even though I ordered the recommended size. More importantly, this doesn't provide 'fantastic sleep' and is even somewhat uncomfortable - and after several weeks it is definately NOT theraputic. Fail.
expensive and does not deliver
crick in neck continuesOriginally posted ontempurpedic.com - 5 out of 5 stars reviewVerified Purchase1/29/2022[This review was collected as part of a promotion.] Bought a new Tempur Neck pillow to repace the one I have had for years. It is a little larger than the older one, but I like it even more! Same comfy sleep I have had before. It does sleep a bit warm, but using a second pillow case takes care of that for me. Getting buy one/get onw was a plus!
Best Pillow Ever
Happy CamperOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase4/3/2023[This review was collected as part of a promotion.] I have purchased Tempur products for a number of years. The size of the pillows seems to have decreased. That is a little disappointing as I am a side sleeper and liked the extra height of the pillow. Over all I still like the product.
Size of pillow
Cervical curve neededOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase1/31/2024[This review was collected as part of a promotion.] Not a good pillow for someone who has neck problems. Pillow doesn't conform to neck that it gives you a stiff neck. Tried to return it but I was told that they are non-returnable. And I bought two of each size .
Very uncomfortable.
Unhappy sleeperOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase6/19/2024[This review was collected as part of a promotion.] I ordered a large, thinking it would be best on our king sized bed. Then I saw it should be based on my measurements... I had ordered on Sunday, called first thing Monday morning to change to medium. Customer Service (not available on Sunday) said I had to call within 2 hours of ordering (even though they weren't there???). The pillow is too large for me, not returnable. It is hard and having difficulty adjusting to it.
Still adjusting to this pillow!
DisappointedOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase5/7/2022[This review was collected as part of a promotion.] I took me a few weeks to get used to my pillow. It's very firm. I like it a lot now that I'm used to it. It has helped my neck pain, but I still have issues with my neck and shoulder. Seeing a chiropractor now. Hopefully that helps.
Good pillow
CervicalOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase4/21/2022"Firm" does not accurately describe this product. It has NO give at all and does not even vaguely feel like a pillow. It is unusable but they do not accept returns for pillows, no matter how miserable it is. It is heavy enough to use as a doorstop though, so it's got that going for it. Which is nice.
Ordered a pillow, got a rock
Regrets the purchaseOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase10/9/2024[This review was collected as part of a promotion.] The pillow I purchased is sitting in the closet. Although I measured my neck to shoulder, as suggested, pillow, I received is extremely uncomfortable, and I can't sleep on it. I think it's ridiculous that the return policy will not allow you to return or exchange a product. They'll exchange a mattress after 90 days, but not a pillow that you've tried out for one night.
Not Gry
DisappointedOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase10/4/2021I have purchased a few Tempurpedic pillows over the years. This one is not the memory foam, which helped me so much over the years. The previous ones, you would kind of "melt" into. This is just "springy foam". It is constructed well, but definitely not the same. Instead of helping my neck, it hurts it. I would gladly pay twice the price for the original formula. If you sell the original under another name, please let me know.
Product Has Changed
NmurleyOriginally posted ontempurpedic.com - 2 out of 5 stars reviewVerified Purchase9/20/2021I was looking for a comfortable, but supportive pillow when purchasing this. Unfortunately, this pillow is so stiff that it actually presses against my jaw when laying on it. I feel like I really have to pull my head up over the curve on the pillow to get it somewhat in the right position, and I don't have a short neck.
Unfortunately, not what I was hoping for.
BummedOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase7/29/2022[This review was collected as part of a promotion.] Too hard. Wake up every morning with a headache. An item this expensive should have an option for return. Extremely disappointed!!! We purchased because we had one previously that was very comfortable. Did you change the material? We bought two based on liking the first one. BIG MISTAKE! Neither one of us can use these. Will never buy anything this expensive that cannot be returned.
Expensive item
Nightly headachesOriginally posted ontempurpedic.com - 1 out of 5 stars reviewVerified Purchase7/18/2022I was very excited about the new pillow, only to find out that it is as hard as a rock. If your looking for a very stiff pillow then this is for you. I tried it out for one night and woke up the next morning very tired, with poor rest along with a stiff neck.
Like sleeping on a rock.
UnsatisfactoryOriginally posted ontempurpedic.com - 4 out of 5 stars reviewVerified Purchase5/16/2022[This review was collected as part of a promotion.] This is a great pillow for those of us needing neck support. Feels like it will last a long time and also cushion-y. My only suggestion is that the information about measuring the pillow left me between 2 sizes. I am a back and side sleeper so I chose a medium and it ended up being too big which is uncomfortable. The pillow is not returnable so I had to purchase another $100+ pillow in small (which is perfect!). Measuring for this pillow is not easy.
Love the material and support
MGFLOriginally posted ontempurpedic.com