I purchased this pillow about 15 years ago. I loved it. I still love it. After so many years, I decided to purchase a new Tempur-neck pillow. I purchased both the small and medium size. It was buy one get one free. I took the pillow out of the box and immediately noted it was much more firm than my old one. I thought it just needed to be broken in. After a few weeks of sleeping with the new pillow (small size) I couldn't get used to the "firmness" of it. I tried to break in the pillow by sleeping with it, sitting on it, packing it into my suitcase, etc. No luck. Still very firm. I continued with the pillow for almost 6 months and it still is not like the old one. Believe me, I realize my old one is soft, but this one is just too firm. I am sad to say I don't use the pillow anymore.

[This review was collected as part of a promotion.] I'm able to fall in more REM sleep cycles and actually have pretty cool dreams - oddly enough! This pillow is one of the reasons I look forward to bed every night! Although, I wish the quality was better. My parents ordered this pillow 10 years ago and I noticed this newer 'original' model is much lighter and not as dense. It doesn't seem to hold up over time.

First off the pillow is made with quality soft material coverings. The design and shape is really nice. But its not comfortable because the cushioning is to firm, It just Doesn't form to head or neck. It is hard with no give of cushion comfort, or softening to conform around head or neck.

[This review was collected as part of a promotion.] We simply can not imagine anyone using this new pillow design as a sleeping pillow! This product is 180 degrees negatively opposite of the wonderful tempurpedic mattress and pillows we have purchased previously.

[This review was collected as part of a promotion.] During a visit to the chiropractor for neck pain, I asked the doctor what he did when his neck hurt. His response was that he slept on a TEMPUR-neck pillow. I decided to purchase one as it was less expensive than an office visit. Guess what. The neck pain was gone almost immediately and has not returned since I started sleeping on the pillow! It has also double as a pillow between my knees to alleviate hip discomfort while I sleep. I have recommended this pillow to family and friends.

I was excited to get this pillow because I laid on one for a few minutes at a furniture store and it felt great on my neck. I have a really hard time getting my neck comfortable when I sleep. It turned out not to be so comfortable for me. The part that goes under your neck is way too high and felt like it was pinching off my nerves in my neck, so I flipped it around and put the lower hump under my neck and that was a little better, but still not great. Sometimes I wake up okay, and sometimes with a crick in my neck. Guess I'll go back to fighting with a traditional pillow. Hate to since I paid so much money for this one.

I used the measurements listed and purchased two medium pillows. They are very well made, excellent quality but they are way too big for me and even for my husband. I also think they are too hard. My head barely sinks into the pillow. I would need to try a small to be able to fairly rate this product. I assume it would soften with time but it will always be the wrong size.

I had the tempurpedic side to side pillow for a really long time and loved it but it was due for a replacement. I was so excited to get this pillow and when received it was 1/4 of the size of my original pillow but I thought let's give this a try. Still optimistic. I honestly don't feel like it supports anything. It almost feels flat. It has not helped my neck pain and had actually increased some of my mid back pain From the lack of support. It's disappointing for the amount of money I paid. I have had it about a week and a half and will be ordering something different.

[This review was collected as part of a promotion.] I use the neck pillow daily and it has done wonders for my quality of sleep and has reduced the back pain that I used to experience daily. The pillow helps keep my spine aligned throughout the night and I can really feel the difference when I wake up in the morning and throughout the next day. Highly recommended!!

Once I hit 50, I started to have neck pain and didn't know what to do. A friend suggested I try this pillow. No doctors appointments, no PT, no surgery, no restrictions needed. Just sleep , delightfully (on my back!!!!) and my neck is just fine. That makes me VERY happy, because I can bike, swim and run with no neck pain/issues. I LOVE this pillow and won't use any other (I did try some that were big, lumpy and a waste of money). I am 5ft 1 inch and use a SMALL pillow. LOVE the fact that the pillow is nice and small - and sized for me!