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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,441 ratings5,441 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (453)
  5. 1 star21% (1,130)
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Showing 3,671-3,680 of 5,441 reviews
Jul 6, 2024
Reviewer name: Still sleepless
1 out of 5 stars
1 out of 5 stars review

VERY frim

I bought this pillow based on reviews I had read regarding the best pillow for TMJ sufferers. I was very excited and anxious to get this pillow to help with the intense pain I experience at night while sleeping. This pillow is VERY firm and small in size. And now I wake up with neck and back pain. I know it says "firm" on the description but I was expecting a little bit of cushion since this is a Tempur-pedic pillow but there is no cushion or give to the pillow at all.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 6, 2020
Reviewer name: Neck Pain Sleeper
4 out of 5 stars
4 out of 5 stars review

Comfortable pillow

[This review was collected as part of a promotion.] This pillow is useful for helping with my chronic neck and upper back pain. I have a herniated disc in my neck, I use this pillow when I need to lie flat to reduce my neck pain. I ordered a small size based upon my dimensions. It is a very small pillow in terms of length and horizontal dimensions so it doesn't fit well in normal sized pillow cases. Unfortunately, if you are broad shouldered, you likely will only be able to enjoy this pillow when sleeping on your back. When I sleep on my back though, this is a great pillow and gives me the support l need while letting me be as flat as possible.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Reviewer name: Hawn
4 out of 5 stars
4 out of 5 stars review

Comfortable

[This review was collected as part of a promotion.] Forgot my TEMPUR Pillow on our last trip to the mainland and had been searching to replace it. Purchased this pillow based on what was recommended by a sales rep. This pillow works good, but just not as comfortable as the one that I had lost. Will be purchasing a different pillow in the near future.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 22, 2017
Reviewer name: MK
4 out of 5 stars
4 out of 5 stars review

Neck Pillow

I have straight neck syndrome, and actually have a bit reversed cervical curve..so it's really uncomfortable when I wake in the morning. When I first time used this Tempur-neck pillow, my neck pain was released. Not 100% released from the tension, but I can't sleep without this pillow any more..because I will have mush more pain with the normal pillow. I ordered travel neck pillow. I look forward to have it soon!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 20, 2021
Reviewer name: Still searching
3 out of 5 stars
3 out of 5 stars review

It's okay

[This review was collected as part of a promotion.] I wanted to try the pillows before making a bigger investment (in my case, a mattress topper). I did not know what size to get so I bought a small and medium. I did not have any issues initially, but started having neck pain after a few days. I switched to the medium pillow, and the same thing happened. I would recommend people talk to customer service to see what may work for them.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 8, 2019
Reviewer name: Pain in the neck/side sleeper
4 out of 5 stars
4 out of 5 stars review

Versatile, but hot.

[This review was collected as part of a promotion.] I can use the raised side when I sleep on my back and the narrow side when I sleep on my stomach. It works great between your knees too, but it gets hot. Would not recommend for side sleepers. I have chronic neck pain and lower back pain that is only controlled by a well supported neck while sleeping. I kept my traditionally shaped Tempurpedic pillow of 7 years for when I sleep on my side because the neck pillow was too skinny/short for side sleeping.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Reviewer name: Slumberkin
5 out of 5 stars
5 out of 5 stars review

Consistently Comfortable

[This review was collected as part of a promotion.] I replaced my old Tempurpedic pillow with a new one recently and am once again impressed with the support and comfort of the pillow. Before Tempurpedic, my nights were disrupted and my neck and back had chronic pain. This pillow eliminates my former need to rely on lots of physical and massage therapy. No break-in period needed. So comfortable the very first night.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 11, 2017
Reviewer name: SMR218
3 out of 5 stars
3 out of 5 stars review

Nice pillow b

[This review was collected as part of a promotion.] This is a great pillow, but it didn't work for me. I chose the small size because I'm slender and petite. 5'1" 110 lbs. I tried the Medium at a store and it was too high, tilting my neck and not keeping my spine straight on a side sleeping positon. The small however was too low, tilting my neck downwards. I was surprised that the small pillow had a very low side, and a very high side. The low side was too low and the high was too high for my neck. It could be the perfect pillow if the "high side" in the small size pillow is lower. You can see this in the photos in this website. If you need a higher side you could always go to a medium or large... It may work for another person.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 17, 2023
Reviewer name: Gerardo
1 out of 5 stars
1 out of 5 stars review

Good pillow if it was the right size

Pillow has good support but it would be nice if I was able to exchange it for the right size needed for me. The online system isn't helpful at all I get there's policy's but how can you know what size is right for you online I used their technique to measure to figure out what size but I was between 2 sizes and they said if you are then go a size down that's what I did and guess what it's not right now I'm stuck with two brand new pillows that wont work for me as I have neck and back pain I was hoping a company like Tempur-Pedic would have good customer service and do the right the thing.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 4, 2021
Reviewer name: neck pressure unresolved
1 out of 5 stars
1 out of 5 stars review

It's hard and it doesn't get softer

[This review was collected as part of a promotion.] I've used it for months, past its return window, but it's just so hard for the back of my neck, if anything it adds pressure to it. It's uncomfortable for sleeping on my back and not big enough for a comfy side-sleeping. I wish I can return this.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295