I purchased this to replace my ancient (20 years?) old contour pillow, and am shocked at how hard and unyielding it is. I like firm, but expect the Tempur material to soften and mold as it warms up. I cannot even use this pillow unfortunately. Very disappointed for such a pricey pillow.

I purchased the Tempur-Neck Pillow on the recommendation of my chiropractor in a size medium. I was very excited to try it because I was in need of a new pillow, I had been waking up daily with a sore neck. After using the pillow for a month I was still waking up with a sore neck, even worse than before. I called customer service for some advice and they suggested I try the pillow in a size small. I have been using the small pillow and it is wonderful! Another thing I will mention is the smell of the pillow, it is very unpleasant. I also asked customer service about that and the representative suggested rolling the pillow up like a sleeping bag. It helps to push clean air through and work out the smell.

[This review was collected as part of a promotion.] These pillows saved my neck! I started having really stiff necks with regular pillows, to the point where it affected my back and a whole side of my body. I haven't had any issues since using these pillows 3 years ago ::knock on wood::

[This review was collected as part of a promotion.] I bought these pillows for myself and my fiancé. Unfortunately, they are too hard for our taste. Because of the company's policy we cannot return or exchange them for different pillows. They are very sturdy and hold their shape. They offer lots of support, however, for or taste they are just too hard.

[This review was collected as part of a promotion.] This is my third Tempur-pedic neck pillow! I am replacing them every 10 years! I can't sleep without it! I literally have not slept without it a single night in 20 years! It goes with me everywhere I go!

[This review was collected as part of a promotion.] Its a great pillow I love how soft it is and the way it sinks so you can sleep on it however you want. I would say if you like a little bit of support this pillow will not be for you because at least for me it feels like this pillow just keeps on sinking and has no support which in my case I really like, but if you need some support from your pillow I will suggest getting another one.

I purchased the TEMPUR-Neck Pillow. It actually said "Large" when I ordered it, but, when I opened it, it was the size you would use in a child's bed. It looks absolutely ridiculous in my king-size bed. I found out there are actually no other sizes of this pillow and no options for refunds or exchanges for pillows. I paid so much for it, I have no choice but to use it. I do like the way it feels on my neck though, which is why it gets 2 stars.

[This review was collected as part of a promotion.] For years I've had the Queen size Neck Pillow. I've loved this pillow but noticed that I was increasingly having to put my hand under when I slept on my side. It dawned on me that the material had finally broken down to the point where I needed more support. After researching the Tempur-Pedic site and seeing they no longer made the Queen size Neck Pillow I found the Side-to-Back and Side-to-Side pillows to be closest to the current Neck pillow (i.e. 24" long and 4.75" high). I do move from my side to my back while sleeping and thought I'd give the Side-to-Back pillow a try. I first spoke to the online chat consultant to determine how big a change from the side height (i.e. 4.75") to the formed center designed for back sleeping. After determining it was a good height for proper neck support (I'm 5'11" with broad shoulders), I ordered the Side-to-Back pillow. Upon waking after my first night sleep I noticed how refreshed I felt. It was as if I had gotten into a very deep sleep (I do use a CPAP so that may help) and my shoulders and neck felt great! After several nights since, I am ready to certify that this pillow is AWESOME!! It is firm on the edges, which is what you want when sleeping on your side. I would not recommend it for someone that has narrow shoulders or moves to their stomach. My only complaint would be sometimes when moving from side to side or back to side my ear gets caught and folded over. Not a big deal as I move enough that it really doesn't cause any issue but thought I'd share. The only other small complaint is the location of the zipper to remove the liner is right at the bottom edge of the right side of the pillow so if you do put your hand there, you will feel it. Again, not a big deal as I'm re-training myself to not have my hands up by my head anyway. I hope you love it as much as I do!

[This review was collected as part of a promotion.] This is a great pillow, but it didn't work for me. I chose the small size because I'm slender and petite. 5'1" 110 lbs. I tried the Medium at a store and it was too high, tilting my neck and not keeping my spine straight on a side sleeping positon. The small however was too low, tilting my neck downwards. I was surprised that the small pillow had a very low side, and a very high side. The low side was too low and the high was too high for my neck. It could be the perfect pillow if the "high side" in the small size pillow is lower. You can see this in the photos in this website. If you need a higher side you could always go to a medium or large... It may work for another person.

[This review was collected as part of a promotion.] I've had a tepuredic pillow for as long as I remember, so when it was time to get another pillow, I just got an "updayed" version of the one I had. I like how the outer cover can be removed for washing. Holds support and form well for comfort. The side where the pillow is more built up for the neck is my favorite part of the pillow.