[This review was collected as part of a promotion.] I bought neck pillow a month ago and it is awesome. My husband has back problem so i was serching new pillow. After 2-3 days he said he slep so well without pain. I dont have back problem but i am side sleeper it is so comfortable i dont need to fold my arm over the pillow.

[This review was collected as part of a promotion.] I have been using Tempur-pedic pillows for years, I won't sleep on anything else, I even bring it with me when I travel. (It squishes down with all the weight of the luggage, but fluffs back up when laid out to rest).

[This review was collected as part of a promotion.] I'm a special forces soldier and this pillow has changed my life. I've suffered from chronic back and neck for years as a result of a career of injuries. The Temper Pedic mattress eliminated my back pain and this pillow eliminated my neck pain. It's simply amazing.

Buyer Beware, Do not purchase from TempurPedic. First of all, the advertising about how superior their mattresses are is just that, advertising. Second of all, take a few minutes to read my rather long review before you make any decision, it will be worth your time. I bought one of their mattresses many years ago through a local store, and at a cost of around $3,000.00 I was looking forward to how much I would love it, and I trusted that it would stay comfortable for many years. Unfortunately it started sagging and softening rather quickly, after about a year of use. I was at that time rather thin, and I was the only person to use the mattress, so its rapid deterioration was no fault of my own. My second and last experience with TempurPedic was less costly but just as disagreeable. I purchased one of their neck pillows thinking that it would help my neck and shoulders tension. Unfortunately after trying the pillow for about 5 minutes upon its receipt, I realized that it would be impossible to have a comfortable night sleep while using it. I therefore immediately started a return procedure, only to discover that TempurPedic does not accept any pillow to be returned! I am guilty of not checking their return policies before my purchase because, one more time, I fully trusted their company. The infuriating thing is that the pillow is absolutely in pristine condition, having been used only for a 5 minutes trial while protected by a clean pillowcase. Meanwhile their return policy for their mattresses is a 90 days trial period, after which you can return the mattress if not fully satisfied! So, they will take back a used mattress that people have been rolling around on for three months, but not a perfectly clean pillow used for a few minutes! I shudder to think of those poor unsuspecting customers who purchase a TempurPedic mattress without realizing that it might have been used by someone else for three months! It is disgraceful and dishonest. I will never trust that company again, I found out the hard way that they are despicable and totally untrustworthy.

I owned previous versions of these neck pillows for years, and they were the only thing I'd sleep on, they were that good. Got these new neck pillow, and it took all of 5 minutes for it to mess up my neck so bad that I had to toss them. And oh yah, there are no returns allowed, so all that money down the drain.

[This review was collected as part of a promotion.] Ever since I started using their neck pillow and mattress about 11 years ago, I don't have neck pain and back pain anymore. I was introduced by friends after they heard me complaining that I always having neck and back pain. At first, I just tried out their pillows first, after seeing my neck pain has gotten better after a few days of using it. I then decided switching my mattress to Tempur-Pedic as well. My husband and I are on cloud9 every night ever since using their pillows and mattress.

Previously loyal customers, my wife and I decided to buy new neck pillows, but found that they were way more firm than they used to be. I called to make an exchange, but was completely shot down. We even left one pillow completely unopened until we were sure we were satisfied with the product. I was told by two levels of customer service representatives that they do not accept exchanges or returns for any reason (even for the unopened item). Tempur-Pedic has lost me as a customer for life. *Just for fun, look up their CEO's salary and net worth.

[This review was collected as part of a promotion.] Not sure if it is a pro or a con - but my ear sometimes hurts when I wake up. I think this is because I fall asleep so hard and don't even move. It probably speaks to the comfort of the pillow and the fact that it truly holds its form. I do wish the size small pillow came with a pillow case or a note that it is smaller than standard size pillows. The pillow itself is smooth, but my pillowcase sometimes gets bunched up.

I have disc problems and a pinched nerve in my neck. I buy this pillow every few years because it's the only one that comes in the small 3" tall size to support my neck. Other specialty pillows give me neck and head aches because they are too large/tall under my neck. I am 5'3". Thanks Tempur-pedic and please continue to make this size.

[This review was collected as part of a promotion.] I've had the basic TempurPedic mattress for well over 8 years and it's still comfortable. My fiancé who's moved in recently loves the mattress too. Recently she's been complaining of neck pain and loves sleeping on my TempurPedic pillow so I got her and her sister one and they love it! Highly recommend the pillow for all even if you don't own a TempurPedic mattress.