I have gone through both the Symphony and the Traditional tempur-pedic pillows but returned to my old Neck Pillow. I was looking for additional support but the other two lines left me with a stiff neck and sore back in the morning. They are both sitting in my closet and I continue to use my neck pillow. It is a classic and you can't go wrong.

The pillow we received is hard and small. The product listing said it should be 20" x 12.5" x 4", but ours measured at 19x12x3.75. They won't accept a return on their defective product, and they just delete any negative reviews. But don't worry, I'm working on a solution to auto-repost my negative review every time it gets deleted. Good luck content moderators.

we have purchased several of these in the past. This one is unusually hard. I don't know if the manufacturer changed the formula. But you may as well pour some cement in the contour shape and sleep on that. Of course, you can't return this overpriced piece of concrete.

[This review was collected as part of a promotion.] We have been using this specific pillow since we found it available in a mall over 15 years ago, and have recently purchased replacements directly from TEMPUR-PEDIC along with the cases that work best with them. Not only are they the most comfortable pillows we have ever used, we are now blessed with the ability to order directly from the manufacturer of this wonderful product. As expected, TEMPUR-PEDIC is every bit as outstanding with customer service as it is with manufacturing the most outstanding mattresses and pillows as well as sheets and pillowcases available anywhere else.

I have experienced neck & back due to inadequate pillows. I was hopeful that the tempurpedic neck pillow was the answer. (I have the set of mattresses and I love them). However the pillows, (mind you this is my second set of pillows) are terrible. Like many of the other reviews, I have awaken with more stiffness than before and sometimes headaches. I don't know if they were better quality in the past, but these are awful. I've tried to give myself more time to adjust to them b/c of the ridiculous 'no return' policy, and I've come to accept I've wasted my money. I would NOT recommend these pillows at all.

[This review was collected as part of a promotion.] At first it was a little uncomfortable for me because I have not used this type of pillow design before. However, once I got used to it, I fell asleep so fast and my back pain reduced. I still have my old pillow next to me for when I roll over, but overall the combination of both made my sleep more effective.

I received my pillow yesterday, but could not sleep on it. First of all, the pillow is really small. Second, its hard, did not fit into my neck (even tho I measured as per website instructions) and made my neck hurt, instead of the opposite. It is very frustrating that I cannot return this pillow, given that its actually hurting me!

I have neck and back problems and ordered this pillow to help with these issues. The pillow was rated for back and slide sleepers (I am a side sleeper) and made my ears hurt when I slept on my sides. The pillow also caused me to have more frequent headaches than my previous pillow. I did try to sleep on my back a number of times to give this pillow a fighting chance of living up to the hype, but I just could never get comfortable enough to stay asleep on my back. I would wake up on my side with my ear in excruciating pain. My stupidity that I did not read the return policy before purchasing.

I have purchased several Tempur-neck pillows over the years to relieve severe neck pain. All pillows prior to this last purchase lasted five or more years. This pillow barely lasted one year. It's not worth the purchase price. I'll be exploring other brands.

This is not the first time I buy this kind of pillow and I really wanted this particular pillow to workout for me. I carefully read all the information about it and all the instructions on how to pick the right size... Unfortunately, it is to shallow,and therefore useless... I wasted my money on a pillow I can't use because it didn't support my neck... I should have bought the largest one... But it won't happen. I already have spent a lot of money and I'm not going to spend another $129 plus shipping and taxes... This pillow WAS my favorite... not any more...