I spent the extra money to purchase this pillow, because I wanted relief from neck pain in the morning. Based on the description and reviews, I thought this pillow would help keep my spine aligned while sleeping since I am a side and back sleeper. It did not do that, it's extremely uncomfortable and I couldn't make it through more than an hour before switching back to my cheap pillow. Also, based on my measurements I was told to purchase a small pillow, which I thought would just mean the "bump" on the pillow would be small to accommodate proper spinal alignment, but the pillow itself is actually very small. They could easily make the "bump" on the pillow the appropriate height while still making the pillow a normal size to fit in most pillow cases. I am very disappointed that I cannot exchange this pillow for one that might be better suited for me especially with the cost. I do not recommend this product.

I own several other Tempurpedic pillows, and they seem to be made of a different material, as they are much more comfortable. I purchased the recent pillow to replace an older one, and the new one is unusable. It hurts my neck and shoulders and gives me chronic headaches. I now just use it as a floor pillow on which to sit.

[This review was collected as part of a promotion.] Because of my shoulder and neck pain, I was looking for a new pillow. The TEMPUR neck pillow was so comfortable I purchased it for the other members of my family. It fits the contours of my neck and allows me to sleep comfortably.

[This review was collected as part of a promotion.] I have used the Tempur-Neck Pillow for about 15 years. I had severe shoulder pain and my physical therapist recommended it and sold me my first one. I have used this pillow ever since. I keep a couple on hand and take one with me when I travel to use at the hotel. This pillow keeps it shape for a very long time.

I think this is my 3rd pillow I've bought over the years. I travel with them everywhere! I did notice a slight difference in the feel from those I had for many years. It is all good though because I immediately felt relief in my neck and upper back when I put my head on it. I'm 5'6" and have always used the small size. If you are new to these it does take a few weeks to get used to the feel especially if your neck is not 100%. Like many others that ordered these I have cervical disc issues and don't know what I would have done without this pillow. I'm hoping I can order/find the replacement for the satin cover I have but not sure it's available anymore.

I have a serious neck problem and these pillows were always the best - apparently the company changed the density of the foam so now the pillow isnot as supportive.  This will be my last purchase from this company.  Also, I am sure my review will not be posted.  I will review this item on other websites.

[This review was collected as part of a promotion.] I sleep much better now with my neck in better positions. It's comfortable. I don't use any other pillows for bed now. Sometimes it's a little awkward depending on the angle of the pillow but it's not bad though.

Recieved a pillow as flat and unsupportive as a pancake. Not supportive. Used their sizing guide provided. Not the proportions shown in the photo. They won't let me return it despite not opening the plastic and never using it. They just lost a loyal customer.

[This review was collected as part of a promotion.] I've alwahs been really picky with pillows. I just can't seem to sleep without my tempurpedic. If I travel somewhere and forget it, I'm screwed. It gives me just the right support so I don't need any other pillows for my head. This isn't my first and it won't be my last. 10/10 would buy again.

I was so excited about purchasing a tempurpedic pillow. I had a knock off for 5 years that I loved and decided to make the investment for a real tempurpedic. What a mistake. This is by far the hardest pillow I have ever slept on. The price was very expensive and to make matters worse, the tempurpedic company will not give you your money back nor will they exchange for another type of pillow. Once you buy it, you are stuck. The pillow I tried in the store I bought it from was so much softer so be careful when buying pillows in a store and then getting one that no one has ever used. In addition, this pillow has given me a neck ache that I never had with any other pillow. I have never written a review before but I thought because this has to do with neck and back issues, the public deserves to know.