[This review was collected as part of a promotion.] The pillow is great! I haven't had any back pain since I've been using it! The pillow does have a strong odor when you first open it, but I took the cover off and let it air out for a couple days and it dissipated.

I think this is my 3rd pillow I've bought over the years. I travel with them everywhere! I did notice a slight difference in the feel from those I had for many years. It is all good though because I immediately felt relief in my neck and upper back when I put my head on it. I'm 5'6" and have always used the small size. If you are new to these it does take a few weeks to get used to the feel especially if your neck is not 100%. Like many others that ordered these I have cervical disc issues and don't know what I would have done without this pillow. I'm hoping I can order/find the replacement for the satin cover I have but not sure it's available anymore.

[This review was collected as part of a promotion.] Sleeping has been so hard for me, but after getting my new Tempur-Pedic mattress I have been able to rest like a baby. I'm so thankful that I made the call to order my Tempur-Pedic. If you are having trouble sleeping go ahead make the call you will be as pleasantly pleased as I am

[This review was collected as part of a promotion.] I had been without a Tempur-Neck Pillow for a while now and we purchased store brand pillows, which seemed to be very supportive... until this Pandemic. Suddenly, with little reason to rise early, I was sleeping in, just a little longer. Then the daily headaches began. Finally broke down and purchased my replacement - and no more headaches! Why did I wait so long?

[This review was collected as part of a promotion.] I bought two pillows (a neck pillow and a more normal shaped one) on a BOGO offer through Tempurpedic. I immediately hated both, which is fine, everyone has personal preferences, I guess. (Even though my girlfriend, roommate and various friends all laugh that there's no way anyone would want a pillow this thick and hard) But this company apparently doesn't accept returns! Even the company that shipped me my mattress accepts returns, why can't tempurpedic do it for their pillows? So now I'm stuck with over $100 worth of rock hard pillows that I wouldn't even give a guest. Great.

I've been buying this pillow for 15 years. I buy a new one every five not because it's worn, but because I think I should. I have a very bad low cervical disk dysplasia. I cannot sleep on any other pillow without neck pain the next day. And, if my neck is sore, this pillow helps to relieve the pain. I travel every where with the pillow. It's not made full size anymore so I have to retrofit my pillow cases. I do miss the full size pillow for my bed at home. I have and will continue to recommend this pillow to anyone who suffers from neck issues. I adore it!

[This review was collected as part of a promotion.] I had sciatica this fall and it turned out to be a problem with my neck. I was out of alignment pretty badly. One of the best things I did was purchase this pillow during my recovery! It takes about a week to get used to it if you have never used a contour pillow before, but now I'll never go back. This pillow keeps me in alignment and is very comfortable whether you sleep on your back or side. Great investment!

[This review was collected as part of a promotion.] The pillow perfectly supports my neck and head in the right angle. I purchased one 10 years ago, and thought it was time to upgrade. The pillow is the exact same size as the original. I really like these pillows

I purchased a neck pillow using the sizing chart on the website which can be somewhat confusing. Even though the pillow is not cheap I decided to make the investment. When I received it, I knew it was too thick even before I removed the packaging. These pillows are not returnable under any circumstances. So I tried to make it work only to suffer intense neck pain as a result. I called customer service to see if it was possible for me to pay for smaller pillow at the bundling offer which is now offered since I am winding up with 2 pillows anyway. The customer service supervisor refused to assist me at all and and gave me only 2 options: Buy a second properly sized pillow at the new higher price and throw the the first one away at my loss or bring my business some where else. I like their products and will be needing 3 new mattresses in the near future but not after this. (BUYER BEWARE)

[This review was collected as part of a promotion.] Tempur-pedic neck pillows and mattresses are the only ones I have been able to sleep well on. Tried many others but no, they did not work. I have a bad neck and back so I am fussy. One caveat - a good hard mattress (too hard alone) with a good Tempur-Pedic sstyle topper can be very good too.