I previously had a Tempur-neck years ago that I received from my doctor after a car accident. When it came time to replace it I chose something other than Tempur-Pedic. Several pillows and a neck surgery later I purchased a new Tempur-neck pillow and my neck said "thank you" the first night. I had forgotten how great Tempur-Pedic was. It's not too soft, not too firm. It gives your neck just what's needed to be able to relax and sleep comfortably. No more tossing and turning trying to get the pillow "just right". If you have any kind of neck pains or problems, this is your pillow. It's important to note that in my first experience, if you've never used this type of pillow, it does take some time to get used to it, so give it a chance. You'll be glad you did.

I have used a Temper-Pedic neck pillow for over 18 years - loved it and good support on my neck. I purchased a new one with a new mattress. Disappointed at its size - it is really small. Still same support but very small. If you can no longer get the larger pillow equivalent to a regular pillow size, then this is a good substitute unless you can find one that is larger somewhere else.

I'm super disappointed with this new version of their neck pillow. Material is different and hard. I bought the large and it was way too tall. Then I bought the small and it's super uncomfortable and made my neck sore, I woke up in the middle of the night and switched to my old pillow. This pillow is also not long enough in length. Maybe if they get enough bad reviews, they will bring back the original version. Don't waste your money until then.

[This review was collected as part of a promotion.] I have a bunch of stenosis in my neck. Looking at the radiology report there are too many words I don't understand but do feel the effects. So this is the only pillow I can sleep on and I've tried everything. I even travel with it!

This has got to be the most uncomfortable pillow I have ever laid my head upon. I got it because I have a lot of problems with neck pain but after only thirty minutes of using it my neck hurt so badly. It's hard and doesn't contour to your shape at all. Maybe it's worked for some people but for me it was a complete failure. Would NOT recommend.

I have the original neck pillow in king size. I ordered the large thinking it would be king, but it is standard length with a higher neck bump. It is confusing to know which size to order if you sleep on both back and side. Be sure to check before ordering.

The shape of the pillow provides great neck support. My only complaint is that it's taken a very long time for the plastic-like smell to dissipate from when I first opened it. We followed the instructions to air it out and knead it regularly, but even now (about 4 months later) there is still a faint smell. It was so strong at first that my husband couldn't even lie next to it because it nauseated him.

[This review was collected as part of a promotion.] This pillow gave me really neck and upper back ache after a couple weeks of use. When I stopped using the pillow ,my aches went away. Using Tempur-Pedic's online customer service, I chatted with someone called Ben who informed me that Tempur-Pedic would offer me a complimentary exchange, however when I called I was informed this wasn't true, which is really frustrating. I think this pillow would be extremely comfortable for the right person, however it wasn't for me despite being a side/back sleeper. Would have liked to exchange it for a standard cloud pillow instead, but never mind. Also, this is the second time writing a review for this pillow, I guess my initial review didn't save.

WARNING: I ordered two Standard Small neck pillows and upon receipt, I thought they sent me travel pillows! They are not the same quality nor size as before. I have two other Temper-Neck pillows and they are wider than what I just received. NO mention is made of the size of the pillows on their website. I had to call to inquire whether if I traded them for the Standard Medium whether they would be wider. There is no difference. I am stuck with these small pillows because I cannot return them even though I have not opened the protective wrapping.

I was excited to get my new pillow. I used it once. I got the large one. That was a huge mistake. Is way to high. It is too hard. It is too stiff. It is not comfortable in the least! I tried sleeping on it for one night. In the morning my neck hurt so bad. It was so stiff, I had to wrap my heating pad on my neck for hours to get out of pain and be able to move my neck. I'm afraid to use it again. I wish I could return it. It was a waste of money. I followed the directions to see the size I needed but to no avail.