[This review was collected as part of a promotion.] This pillow is comfortable and supportive but didn't completely fix my neck and back pain. I am a side and stomach sleeper and the pillow is a little too high for that. It still beats other pillows that I've tried though.

[This review was collected as part of a promotion.] I'm a side sleeper and I was experiencing shoulder pain every morning that would linger throughout the day. I purchased the TEMPUR-Neck Pillow and it has made a HUGE difference...no more shoulder pain! Thank you Tempur-Pedic!

The only negative about this pillow is its small size. My standard pillowcase swallows it. Comfort level is very good though for a contoured neck pillow. Most other brands I've tried were hard as a rock and actually made my neck hurt even worse by the next morning.

This is not the first time I buy this kind of pillow and I really wanted this particular pillow to workout for me. I carefully read all the information about it and all the instructions on how to pick the right size... Unfortunately, it is to shallow,and therefore useless... I wasted my money on a pillow I can't use because it didn't support my neck... I should have bought the largest one... But it won't happen. I already have spent a lot of money and I'm not going to spend another $129 plus shipping and taxes... This pillow WAS my favorite... not any more...

I hate most pillows. My mom gifted me some knock off version, as there a lot from many reputable brands and websites, and I loved it. However, after 2 years, it was deformed and destroyed. I decided to bite the bullet and I'm never going back. This one is better in every way - form, shape, reliability, quality, comfortability, and aesthetic. Now I realize the next upgrade will be my mattress, sometime! Weak links disappear!

[This review was collected as part of a promotion.] I really like that there is a raised side and flatter side. Let's me choose based on my needs for the night. I do use a flat pillow underneath this one to hold my head up more but that's the only downfall. I love my new set up and my back has felt much better since using this pillow!

I have an active work environment and live in NYC so my body goes through a lot each day. This pillow changed everything for my shoulders and back. I had constant stiffness and or pain in both areas almost daily. Not any longer! Makes perfect sense that pillows should be designed this way. I sleep both on my side and back and either way it works.

My husband and I slept on these contours for 20 years, but when the XL was discontinued and the firmness was lacking on the larges, we went to the TEMPUR-Contour Side-To-Side Pillow and now those are gone. I don't know what we're going to do now. No other company has touched our heads in over 20 years. I'm just heartbroken. They just aren't making them firm or high enough to keep the weight off our shoulders anymore. I think for most people this product is amazing. Just not for chronic pain people.

I purchased two of these pillows to replace the exact same pillow that I purchased several years ago. The difference between the older version and the newer version is stark. While the pillow is described on the website as "firm" (and my original pillow was firm) the new version is squishy like a sponge and provides little to no support. Don't even try to sleep on your side or you will wake up with a terrible crook in your neck and/or a sore shoulder. And written in the small print is that this pillow cannot be returned, even if you believe the material is defective because it is soooo soft. Tempurpedic charges in incredible amount of money for a terrible product...buyer beware...this pillow is NOT firm and provides no support for your neck.

I'm sure this pillow is great for some people, but it is way too firm for me. It barely gave any, if it all, when I laid my head on it. It put too much pressure on my neck, and my neck was actually hurting worse than usual when I woke up in the morning. I just wish I had tried it in a store because Tempur-Pedic doesn't let you return the pillow except for damages. I found someone else that lets you try the pillow out and return within 60 days.