This pillow feels just right when I first lie down. Part way through the night, I wake up feeling that I need more support. I know some reviewers felt this pillow was too hard, however I felt over the course of the night, the pillow gets too soft for me.

I owned previous versions of these neck pillows for years, and they were the only thing I'd sleep on, they were that good. Got these new neck pillow, and it took all of 5 minutes for it to mess up my neck so bad that I had to toss them. And oh yah, there are no returns allowed, so all that money down the drain.

Horrible pillow it's like sleeping on a tiny thin flat pad. Following the sizing i needed a small pillow and it looks like a child's pillow. I spend all night sleeping with my arm under the pillow as there is absolutely no neck support. I would not recommend this pillow to anyone.

[This review was collected as part of a promotion.] This WAVE pillow changed my entire life. I used to have a sore neck, and was turned onto TEMPUR-WAVE Neck pillow and my life improved after the first night of sleep. The pillow supports your spine and your head. Thank you for making this pillow.

[This review was collected as part of a promotion.] The pillow is great except I think the profile is too shallow. I measured my neck to shoulder and picked the pillow they said would fit for me for a side sleeper but it's still too shallow for me and ends up hurting my shoulder. I have to put another thin pillow under it every night to make it the right height. Otherwise I like it a lot. Just wish it were taller to accommodate my shoulder width.

[This review was collected as part of a promotion.] The first 3 night, I have horrible headache because of the the new pillow scent. After that it kinda hard for me to sleep on. The quality is good but the pillow style is not for me. Maybe the normal style is better.

I bought tempurpedic neck pillows 15 years ago and LOVED them. They lasted, well, 15 years! I immediately sought to replace them but the formulation has changed. The new versions are much firmer and denser and less comfortable. I want my old pillows back!

[This review was collected as part of a promotion.] Product is generally as advertised. Very comfortable when I sleep on my side. But it's not quite the right contour for me when I sleep on my back. Sometimes I'll fall asleep on my side but wake up on my back with my neck a bit sore. Definitely great if you consistently use it on your side.

I am a small woman, 5.0 inches tall and weigh 100 lbs. I have a hard time finding a pillow that will support my bad neck that isn't too large for me. I just ordered my 2nd tempur-pedic small pillow, since I was so happy with the first one I had. It feels like sleeping on a saddle when you first use it, then it softens up but is still supportive.

[This review was collected as part of a promotion.] This pillow has a perfect elasticity that fits human neck. I sleep with it everyday and it definitely helps to improve sleeping quality. But I am also having difficult time taking care of the surface especially when my hair stacked in and some stains attached to. I don't know how to wash rubber material and white layer covering the rubber. I think the customer service should have provided guidance or instruction of using the pillow for long term. Still recommend it!!