[This review was collected as part of a promotion.] This pillow is extremely comfortable and supportive in the right places. I'm normally a side and back sleeper and it supports my neck perfectly. The quality is top notch and I was glad to see almost all of this pillow was made in America.

I have been using the Small Tempurpedic Neck Pillow for about 5 years now and it has ruined me for any other pillows. I don't get a stiff sore neck or shoulders like I do with other pillows. I'm so thankful there are different sizes as people are different sizes, and the Small size fits me perfectly. I have tried other Tempurpedic pillows like the Side Sleeper (too high but did like it), The Cloud (too high) and the Curve (no neck support).

Had a neck problem coming out of massage school 25 years ago. ..came upon Tempur- neck pillow and have been using it ever since. Many of my present clients come in with neck problems from computers and I suggest to them ONLY the Tempur Neck pillow and they all love it. I replace it every 5 years or so when the the material becomes too soft to offer proper support.

I measured myself carefully and ordered the large pillow per the online measuring guide. It was way too big. Tempur-Pedic exchanged it or a medium which still feels too large as well as being about as hard as a rock. It did not help my neck pain. It simply does not work for me.

This was the worst experience I had from buying a pillow The pillow is super uncomfortable, after using it for a couple of nights, in the mornings I woke up with very bad neck pain and headache. The pillow is not cheap and there is no return or replacement policy

I purchased two TEMPUR-Neck Pillows, Small, as there was a "special." After opening and using ONE of the pillows for < week, I determined that the pillow was not an appropriate size... I was looking for TMJ & neck pain relief and it felt as if it exacerbated it. I reached out to customer service to ask about exchanging the second pillow that was still unopened in it's original plastic packaging AND box. I was stunned to receive a hard NO. I find it ironic that the company's reply included the line "As a zero-waste company, unfortunately, we are unable to accept returns or exchanges on comfort items like pillows due to their personal nature" yet the company accepts returns on mattresses? Again - I was looking to exchange an **unopened, unused** pillow and was declined. We have a Tempur-pedic mattress and sadly, the company has lost us as a customer.

[This review was collected as part of a promotion.] Over all the pillow is okay. I've used the tempur-pedic neck pillow for years, but for some reason this one feels too firm compared to my past ones. I've tried sleeping on it a few times, but always end up with a pinch in my neck. Luckily I bought the symphony pillow at the same time, so I've been using that instead. The foam in the symphony feels much more like the foam I remember being in my past neck pillows. Hopefully I can find someone in my family who can use the neck pillow, because these things aren't cheap.

I purchased this to replace my ancient (20 years?) old contour pillow, and am shocked at how hard and unyielding it is. I like firm, but expect the Tempur material to soften and mold as it warms up. I cannot even use this pillow unfortunately. Very disappointed for such a pricey pillow.

[This review was collected as part of a promotion.] Product is generally as advertised. Very comfortable when I sleep on my side. But it's not quite the right contour for me when I sleep on my back. Sometimes I'll fall asleep on my side but wake up on my back with my neck a bit sore. Definitely great if you consistently use it on your side.

The pillow we received is hard and small. The product listing said it should be 20" x 12.5" x 4", but ours measured at 19x12x3.75. They won't accept a return on their defective product, and they just delete any negative reviews. But don't worry, I'm working on a solution to auto-repost my negative review every time it gets deleted. Good luck content moderators.