[This review was collected as part of a promotion.] The pillow was very firm for the first month, but now that it is breaking in, it is great. I had the symphony pillow for 10 years now and decided to get a new one. If I could go back, I would get the symphony again. This is small, compact and dense. It definitely works.

[This review was collected as part of a promotion.] I had one in my previous home. After a natural disaster, I had to discard it. I thankfully was able to find a new and safe place. I immediately realized, uh, need a new pillow. I was so grateful my local Bed Bath & Beyond had them. I KNOW I'm going to sleep like champ. Before this pillow and now, since I'm not sleep yet; I would have problems staying asleep and/or waking up with a stiff neck and just NOT happy. This helps align me, especially since I'm predominantly a side sleeper.

[This review was collected as part of a promotion.] As always, I appreciate the way the tempur material forms to my head and neck; however, there doesn't seem to be enough thickness in this pillow to support me. This pillow leaves me resting a significant amount on my back and shoulders, and doesn't support enough for side sleepers like me. I was able to repurpose these pillows for my children, and then purchased the tempur cloud pillow for me and my wife. Again, great material, would just have loved a thicker version of this pillow!

I've owned and enjoyed the neck pillow for 10+ years. I needed one for my vacation home and was disappointed to see that the king-size was not available. So I got the same support just my head rolls off the ends sometimes. And my wife's king-size pillow requires that we buy 2 sizes of pillowcases. The price of a good nights sleep! If you're new to these pillows, note that you need to let them warm up before judging the firmness.

[This review was collected as part of a promotion.] I used to wake up with neck / body pain and headache so I came across the neck pillow and tried it. What a miracle worker! Felt the difference right away! Since then, I've been having quality sleep. And because of that, I bought tempur pillows for my mom, hubby, 3 sons and daughter. Also bought 2 body pillows and peanut pillows for each of us to use on road trips. Not only that, been raving about it with friends and some of them bought several pillows as well. Share the love ☺️ Wouldn't use any other pillow from now on.... I wish I have the budget for the bed, maybe in the future...

[This review was collected as part of a promotion.] I ordered a new pillow because my old one needed replacing, but it took about 2 months to get the bad smell out of it. I followed their directions for rolling it up and releasing it over and over every day, but could not use it in my bedroom until the smell finally went away. After that is is fine and I use it every night when sleeping on my back.

I was constantly waking up to move the pillow around to find the perfect placement for it because of all its great reviews. I woke up with neck pain and a slight headache because of it and I understand that you cant return it but I think that isn't exactly user friendly. Just more money for the company I guess.

I bought this to replace one I purchased a number of years ago. I loved that one but felt it was losing its density. They must make them differently now because when I lay on my side, my ear and side of my face feel like they are against a rock. I kept using it because I do like the neck support when I'm laying on my back and was hoping it would "break in". It's been a month and it's a little better, though still uncomfortable.

It takes getting use to the first few nights. This pillow keeps my neck nice and straight helping reduce neck ache and severity of apnea episodes.The only thing I would change is increasing the thickness of the pillow to lift my head a bit higher. All in all, I recommend this pillow for better neck support.

[This review was collected as part of a promotion.] I was experiencing intense neck and shoulder pain from my previous pillow and nothing I did would help. I bought the tempurpedic pillow as a last resort and it has done wonders! I haven't experienced any pain since and it is by far the most comfortable pillow I have ever owned. I would highly recommend it especially if you work a job that puts strain on your back and neck such as being a cashier or a server in a restaurant.