Tried to return a pillow in original unopened packaging and was told that it couldn't be returned due to the company being "zero-waste" which makes absolutely no sense when they accept returns on their matresses after allowing them to be used. Very disappointed. And their "zero-waste" policy actually just results in more waste due to throwing away unused product.

I have wanted a Tempur-Pedic Neck pillow for a few years and finally I got one over the holiday. Each morning I would wake up and my neck and back where in pain because of how I was sleeping at night. I have also had a problem with snoring pretty much my whole life which ultimately effected my overall amount of sleep. I call Tempur-Pedic's Neck pillow my "Productive Pillow". Now I wake up with minimal neck pain and I feel more energized as I am able to sleep longer with less movement. If you're a back or side sleeper this is the product for you. Don't wait like I did...

[This review was collected as part of a promotion.] This pillow has a perfect elasticity that fits human neck. I sleep with it everyday and it definitely helps to improve sleeping quality. But I am also having difficult time taking care of the surface especially when my hair stacked in and some stains attached to. I don't know how to wash rubber material and white layer covering the rubber. I think the customer service should have provided guidance or instruction of using the pillow for long term. Still recommend it!!

[This review was collected as part of a promotion.] OMG!!! This is the best pillow EVER and just what I needed. My neck use to hurt using regular pillows, but after purchasing the neck pillow I have been sleeping like a baby couple with my Tempur-Pedic mattress set. I wouldn't have it any other WAY!!! Thanks Tempur-Pedic for making neck feel and my sleep AMAZING!!!

After a very serious cancer surgery on my neck, I could no longer get the rest I needed until I found this pillow. After a deep tissue massage, my physical Therapist recommended this Tempur pedic pillow. I cannot believe the difference it , it saved my life. As I used it, my body continued to heal. Now, after many years, I am still ordering and sleeping on this pillow. It is worth every penny & I would not give it up for anything.

I have experienced neck & back due to inadequate pillows. I was hopeful that the tempurpedic neck pillow was the answer. (I have the set of mattresses and I love them). However the pillows, (mind you this is my second set of pillows) are terrible. Like many of the other reviews, I have awaken with more stiffness than before and sometimes headaches. I don't know if they were better quality in the past, but these are awful. I've tried to give myself more time to adjust to them b/c of the ridiculous 'no return' policy, and I've come to accept I've wasted my money. I would NOT recommend these pillows at all.

Used it on the first night, woke up with neck pain the following morning . Used it again the 2nd night with a different angle , and woke the next morning with the worst neck pain and head ache . Never used again, wasted money .Regretted buying , should have been smarter and asked my doctor for a recommendation . Can't return because of hygiene clause when purchased. Will never recommend , too expensive did not worked as advertised .

After the purchase of my Tempur-Pedic mattress I did realize the effect of this pillow. With the Temper-Pedic mattress this pillow shines and is the PERFECT companion to my Tempur-Pedic Cool Breeze mattress. My neck and spine are perfectly aligned and I sleep great, I never thought this pillow would make such an impact on my sleep. I am completely satisfied, so much that I bought one when I travel, other pillows do not compare. Plus is never looses it's shape.

[This review was collected as part of a promotion.] I loved Tempurpedic pillows but purchased some recently and they were not as solid as the ones I had before. I need a firm pillow or my neck hurts. Disappointed that they appear to have reduced the firmness in the pillow.

[This review was collected as part of a promotion.] Incredible! You know how there's usually a week or two of adjustment when using a new pillow? Not this time! From the first night I felt comfortable, relaxed and woke up feeling great! Highly recommend!