I've been sleeping on a TEMPUR-Neck pillow for 13 years, and it's been the best pillow I've ever owned or used. In fact, my old one finally wore out, so I just bought an identical one. A few notes: 1. Get the right size. I bought a TEMPUR-Neck pillow as somewhat of an impulse buy when purchasing our first memory foam mattress years ago. I didn't do my research, and ended up buying the medium size that they had in stock, not realizing that other sizes were available. My experience was so-so, but not great because it was too thin for me. Coincidentally, my mother bought a large, and it was too big for her. So, we swapped pillows and both found the right fit. 2. If you have an old pillow, consider replacing it with a new one. As great as these pillows are, like any pillow/mattress/foam product, they will eventually wear out. This happens gradually, over a period of years, so it can be hard to notice. For the past two years or so, I've had increasing neck pain in the morning and, according to my wife, had started snoring spontaneously and loudly. I finally realized that my old TEMPUR-Neck pillow was caved in and squishy from 10+ years of use. I replaced it with a new one about two weeks ago, and my neck is better, snoring is gone, and I wake to turn over far less frequently. I'm astounded at the difference; if I'd realized how worn my old pillow had become, I would have replaced it ages ago. 3. The only down side to this pillow is that it has a strong, somewhat offensive, chemical smell. The smell is attenuating as the days go on, but I can still detect it whenever I enter our bedroom - and am overwhelmed by it when I lay my head on the pillow. Hopefully the odor isn't dangerous, and will just go away over time. If you're sensitive to smells, though, maybe let your TEMPUR-Neck pillow air out for a few weeks before use, or consider another alternative. Overall, I LOVE this pillow, and recommend it highly for back or side sleeping.

[This review was collected as part of a promotion.] I have an issue with my neck that has been treated by a chiropractor for months. He suggested I get a new pillow but didn't (wouldn't) give me a recommendation. I chose this pillow because of a referral from a dear friend and I am truly seeing improvement. I am a side sleeper but it also works well when I sleep on my back. I would recommend this.

[This review was collected as part of a promotion.] I have pain in my neck and shoulders. I bought this second one because I had my other pillow for quit a few years. My chiropractor advised me to get a new one, between my therapy and my new pillow it's helping with my vertigo, which I have had now for 4 year. YEY!!!!!

Ordered the large size neck pillow and was surprised at how small they are...tried it for a night and was very uncomfortable...called to get details on a return, low & behold, there isn't one! "Due to the nature of the product" Really?? WOW! Never again!

I have been sleeping on a Tempur-pedic mattress for 23 years I have never had a bad night sleep. I recently replaced the small neck pillow, which I loved with a new Tempur-pedic small neck pillow. Not only do I find it quite uncomfortable, I have begun to suffer with neck pain. The material that it is made of is of a different quality than the original one. I returned to using the old one.

[This review was collected as part of a promotion.] Life changing experience after a few days of use of this neck pillow! I know I am still adjusting, but I know it has given me comfort and uninterrupted sleeps. With great neck support, my neck sores has lessened. Excellent quality too!

I have Tempur neck pillows previously and loved them. So after about 8 years with my last one, I decided to get a new one. This one is so hard it creates neck pain- I've tried to break it in by using it but it is simply too hard and does not give. It is unusable, and to literally add insult to injury, Tempurpedic will not allow returns on pillows. If you have used older Tempur neck pillows, please be aware that this is MUCH harder.

[This review was collected as part of a promotion.] I sleep primarily on my back or side and this pillow perfectly supports my neck and head for that. I do sometimes sleep on my belly and this pillow isn't the best for that however they do state on the website it's not meant for it. If I flip it so the smaller side is at the bottom I can sleep comfy on my belly. Overall a great pillow and I'd definitely buy again!

[This review was collected as part of a promotion.] I suffer from back/neck problems but always sleep comfortably and wake up feeling good after using my TEMPUR-Neck pillow. I have tried other pillows but this pillow is possibly the only that works positively for those issues. I definately plan on purchasing more and recommend them to everyone!

I had a high expectation on this product, but this is worst purchase I have ever made. I purchased 2 neck pillow for Thanksgiving gift for myself. The pillow has weird chemical odor which makes me headache. Then I wanted to get refund, but the customer service refuse it and said the odor can be gone away after 30 days. They said even this product itself is defective, they are not allowed to refund it. I will not buy anything from Tempur. This is unpleasant experience. I would give 0 star if I can.