I was so excited about purchasing a tempurpedic pillow. I had a knock off for 5 years that I loved and decided to make the investment for a real tempurpedic. What a mistake. This is by far the hardest pillow I have ever slept on. The price was very expensive and to make matters worse, the tempurpedic company will not give you your money back nor will they exchange for another type of pillow. Once you buy it, you are stuck. The pillow I tried in the store I bought it from was so much softer so be careful when buying pillows in a store and then getting one that no one has ever used. In addition, this pillow has given me a neck ache that I never had with any other pillow. I have never written a review before but I thought because this has to do with neck and back issues, the public deserves to know.

[This review was collected as part of a promotion.] I sleep primarily on my back or side and this pillow perfectly supports my neck and head for that. I do sometimes sleep on my belly and this pillow isn't the best for that however they do state on the website it's not meant for it. If I flip it so the smaller side is at the bottom I can sleep comfy on my belly. Overall a great pillow and I'd definitely buy again!

[This review was collected as part of a promotion.] This is my second pillow from tempurpedic. I absolutely love it. I sleep on my sides and back. It works wonderfully in all positions. Very supportive while not being too high like traditional pillows. Allows my neck to relax and not be flexed and pushed forward.

I am very disappointed. I have scoliosis and used to have a pillow just like this that fit perfectly in the shape of my neck and helped me sleep. I lost it and bought this one only to find it's hard as a rock (so uncomfortable), hurts my back even more than it already does and also doesn't fit my neck so it's just awkward in general. The measurements didn't help get the right size. I tried it for a few nights hoping I'd get used to it and it's just bad. Very disappointed in this purchase and the fact that it's not returnable.

I was having upper back pain for MONTHS after multiple bad pillows be it too flat or too puffy. My neck and back were always sore and painful. I'm convinced I've been on bad pillows all my life, only now that I'm in my 30's, this bag of bones just couldn't take it anymore. I'd remembered that I had used someone's tempurpedic neck pillow years ago and had liked it. I finally told my husband I'd had enough of the back pain and was going to buy one. It is the BEST PILLOW EVER. My back pain is gone after using it for several months. I was shocked.. part of me didn't think it would work. The shape is perfect for my head and neck, I never used to sleep on my back and now I can, side sleeping is also great as well. I don't think it's meant for stomach sleeping but I occasionally do that with no issues, however side and back are probably best. I followed their sizing chart and found that my pillow is perfect for me.

The pillow itself is much like its predecessors. My old one was still working after 19 years, but it had gotten bit soft. The new pillow is firmer which is good, but it is much smaller. The pillow just barely is a wide as my shoulders. That is too narrow for maximum comfort as you continually move off the pillow as you sleep. If the pillow had been 6" wider I would have given it an excellent rating.

[This review was collected as part of a promotion.] I have been using Tempur-Neck Pillow for years. Each pillow lasts me for several years, and, then I re-order a new one. I take it with me traveling as well. It is the only pillow that does not give me neck pain. It fits the contour of the next perfectly, and, keeps it aligned with spine. It is of the perfect density. It is natural feeling.

My husband has this pillow and loves it. My only complaint is that we've had the pillow for a few years (more than 3) and the foam is breaking down. It is about to the point now that I can't remove the cover for laundering, as it's messy and I'm afraid it will disintegrate. We have considered buying a bed from Tempur-Pedic, but honestly, I'm concerned about the materials. I know their warranty is longer on the beds, but still. For what it's worth, I would say this is a good pillow, but expect to buy a new one every few years. Or, if it starts breaking down ANY before the 3 year warranty period is up, get it replaced! I wish I had.

I was given this pillow about 5 years ago in 2013 as a gift by a good friend who also suffers from neck/shoulder pain from work related injuries. We both love our pillow. I use it every day and I always have a good night's rest when I use it. My boyfriend has been steeling my pillow at night so I'm on looking into getting him one for Christmas. I would by this pillow over and over again!

I purchased Mediums and thought they were to be Queen sized. They are much smaller and don't fit in our pillowcases. And, I am surprised by how stiff and hard they are. I woke up with a pain in my neck and my husband woke up in the middle of the night because his ear was sore due to the stiffness of the pillow. I wish that I had read the print about them not being returnable. So, now, we're stuck with uncomfortable pillows and need to buy new pillowcases or I might just give them away to someone who finds them comfortable.