[This review was collected as part of a promotion.] Was having such problems with upper neck and trap pain every night , bought this pillow and although it was an odd comfort adjustment for about a week I have grown to Absolutley love it! It works amazing, I have had no more pain and can't sleep without it now! Totally worth the money!

[This review was collected as part of a promotion.] I have textbooks that are softer than this pillow. I tried to offer it to my parents after my husband also didn't like it. Neither my mom or dad could tolerate it either. I literally can't even give away the pillow I paid over $100 for.

I love this neck pillow, but did NOT know they changed the size availability... I have a queen size bed and ordered queen size sheets... the neck pillow only comes in standard size now... the measurements are not obvious on line... I have had queen size neck pillows in the past and now I have postage stamp pillows on my queen bed. Since there is NO customer service these days the company has basically said too bad should have read the fine print.

I find this pillow to be extremely uncomfortable. It's hard as a rock. Figured my body heat would help to soften it within a few minutes of each use, but this is not the case. I have trouble falling asleep while using it, and wake up most mornings with my head on my mattress due to discomfort. Also noticed a strong chemical odor when I received it five weeks ago - the scent still resides. I find it unfortunate that this is such an expensive pillow, when it does not own up to its claims of offering "comforting therapeutic support." Wish there was something that could be done to make my money spent worthwhile, since I spent a hefty amount on a product I cannot use. Unfortunate but understandable that they do not accept returns.

[This review was collected as part of a promotion.] Before owning this pillow I had tried unsuccessfully to jerry-rig it's shape with other pillows. As a massage therapist I'm hyper-aware of alignment and this pillow has it all - properly aligns the neck - side or back-sleeping - and moreover my neck melts into it. Love it!

Despite the picture and description of the neck pillow, the one you now carry is under-sized -- it swims inside a pillow case. I don't get why it's not a standard pillow size, like the one I bought years ago. And even though I ordered a small, the roll is too high for my neck and way, way to stiff. I wish you still carried the original neck pillow in size and "give" to cradle the neck.

[This review was collected as part of a promotion.] This pillow is comfortable and supportive but didn't completely fix my neck and back pain. I am a side and stomach sleeper and the pillow is a little too high for that. It still beats other pillows that I've tried though.

Had a neck problem coming out of massage school 25 years ago. ..came upon Tempur- neck pillow and have been using it ever since. Many of my present clients come in with neck problems from computers and I suggest to them ONLY the Tempur Neck pillow and they all love it. I replace it every 5 years or so when the the material becomes too soft to offer proper support.

My neck and shoulders started hurting after the first night I slept on the pillow. I am petite and even chatted with the customer service rep before purchasing. The rep suggested the small neck pillow, which was a HORRIBLE recommendation. The pillow is so small it will not even fit in a standard pillow case. They let you try out a mattress for 90 days, but you cannot return a pillow after using it for 2 nights, SO stupid

[This review was collected as part of a promotion.] OMG!!! This is the best pillow EVER and just what I needed. My neck use to hurt using regular pillows, but after purchasing the neck pillow I have been sleeping like a baby couple with my Tempur-Pedic mattress set. I wouldn't have it any other WAY!!! Thanks Tempur-Pedic for making neck feel and my sleep AMAZING!!!