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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,362 ratings5,362 reviews
  1. 5 stars50% (2,697)
  2. 4 stars12% (638)
  3. 3 stars9% (480)
  4. 2 stars8% (443)
  5. 1 star21% (1,104)
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Showing 3,391-3,400 of 5,362 reviews
Oct 10, 2020
kolo C.
5 out of 5 stars
5 out of 5 stars review

Amazing!!!

[This review was collected as part of a promotion.] These pillows are amazing!! I used to have restless night tossing, turning, and even wake up with headaches, but not anymore with the tempur-neck pillow. It gives my neck the right support, and relieves my shoulders as well. The only complaint I have is that I wish there were some type of pillow cover for this style of pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 8, 2019
Silver
3 out of 5 stars
3 out of 5 stars review

Okay But Not Great

I think this makes a better travel pillow. I found it too small and couldn't stay on it at night, kept rolling off, making my neck hurt more. The 3" height on the small is too low for my liking. The material is definitely comfy but the overall aspect of the pillow didn't work for me. If it was the size of a standard pillow it might be a different story. Standard pillowcases don't fit, they are very big. Upon opening, the pillow did have a slight odor. Overall it's an okay neck pillow, it's just too small; which is why I find it better for traveling. If I could exchange it for a different pillow I would.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 4, 2023
JK
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY. These pillows are hard.

I have used these pillows for years and loved them. I ordered new ones and they are hard as a rock. Your head makes no indentation in the memory foam. They are not returnable. Obviously the company has changed the memory foam they are using. The rep said they've had a lot of complaints about these pillows. The company provides no returns or exchanges. They refuse to stand by their product. Very disappointing.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 2, 2023
Jen
1 out of 5 stars
1 out of 5 stars review

Disappointing!! WASTE OF MONEY

I had got this pillow for my husband as he was experiencing neck pain. This pillow made it worse so I decided to get an exchange for him. I called them and they stated the pillow is non refundable and non exchangeable. WASTE OF MONEY AND OF PILLOW!!! I can't even get him a better pillow from them. The pillow will just be laying around. Def will not recommend tempurdic to anyone!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Sleepyhead
5 out of 5 stars
5 out of 5 stars review

Best night sleep after one use

[This review was collected as part of a promotion.] After having neck trouble for a long time, i wanted a comfortable pillow to sleep on at night. This was the perfect choice. I noticed a difference in my sleep and neck after the first use. Definitely recommend.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 3, 2018
Am
5 out of 5 stars
5 out of 5 stars review

Been using for 20yrs!

[This review was collected as part of a promotion.] This is my third Tempur-pedic neck pillow! I am replacing them every 10 years! I can't sleep without it! I literally have not slept without it a single night in 20 years! It goes with me everywhere I go!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 11, 2015
Never purchase a Tempur Product again
1 out of 5 stars
1 out of 5 stars review

Terrible Pillow

I purchased this pillow based on recommendations that it was a good neck supporting pillow. This pillow is too shallow and does not truly conform to the neck as advertised. I have had worse neck and shoulder pain as a result of using this pillow. This pillow also has a strong and unpleasant chemical odor which hinders a good night sleep, using Fabreeze helps to mask the odor. The pillow is over-priced based on my experience and worst of all Tempur-Pedic will not allow returns on pillows.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 3, 2018
Tempured fan
4 out of 5 stars
4 out of 5 stars review

Excellent support and comfort, but still bad smell

[This review was collected as part of a promotion.] I bought one of the first-generation TEMPUR-Pedic mattresses and neck pillows back in 1996. My memories are of one stinky but comfortable mattress and pillows. I couldn't sleep on the mattress for almost a week because of the strong and awful chemical odor. I had the windows open and walked on the mattress a couple times a day in an effort to get rid of the smell. It did finally subside, and I got around 12 wonderful and restful years of sleep on the mattress. I've since replaced it with another brand but kept the pillows, which finally wore out, and I replaced them with another pair of TEMPUR-Pedic neck pillows. Sadly, I was really disappointed when that familiar stench hit my nose as I opened the package. I had to hang them outside for a day to be able to breathe inside. It's been weeks now, and the smell has reduced but is still there. I can't wait for it to dissipate entirely, because I know what wonderful nights of sleep await me.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 8, 2020
not happy sleeper
2 out of 5 stars
2 out of 5 stars review

Ok not great

For the first year or so it was good, but now that it's a few years old it is NO longer a memory pillow it's flat where I lay on it and just kills my neck. So I want to know if it can be washed and brought back to life??? For a one hundred dollar pillow it should last for years and years..

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 20, 2022
Night Night
5 out of 5 stars
5 out of 5 stars review

It works!

I saw some of the reviews were negative for this product, but its probably because they don't NEED it. I have issues with vertigo, which of course is affected by my neck. When I first started this issue, and went to numerous doctors and test, one of them recommended this pillow. This has helped me sleep better and reduce the issues with vertigo. I started getting light headed again, and I realized I needed a new pillow. Sure enough, got my new pillow, and feeling better. Please note this doesn't cure VERTIGO, I don't think nothing does, but it sure does help if lightheaded incidents and dizzies spells. We are all different and have different issues, I am just happy to be able to rest better thanks to this pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295