[This review was collected as part of a promotion.] The pillow is great except I think the profile is too shallow. I measured my neck to shoulder and picked the pillow they said would fit for me for a side sleeper but it's still too shallow for me and ends up hurting my shoulder. I have to put another thin pillow under it every night to make it the right height. Otherwise I like it a lot. Just wish it were taller to accommodate my shoulder width.

This is not the first time I buy this kind of pillow and I really wanted this particular pillow to workout for me. I carefully read all the information about it and all the instructions on how to pick the right size... Unfortunately, it is to shallow,and therefore useless... I wasted my money on a pillow I can't use because it didn't support my neck... I should have bought the largest one... But it won't happen. I already have spent a lot of money and I'm not going to spend another $129 plus shipping and taxes... This pillow WAS my favorite... not any more...

Buyer Beware, Do not purchase from TempurPedic. First of all, the advertising about how superior their mattresses are is just that, advertising. Second of all, take a few minutes to read my rather long review before you make any decision, it will be worth your time. I bought one of their mattresses many years ago through a local store, and at a cost of around $3,000.00 I was looking forward to how much I would love it, and I trusted that it would stay comfortable for many years. Unfortunately it started sagging and softening rather quickly, after about a year of use. I was at that time rather thin, and I was the only person to use the mattress, so its rapid deterioration was no fault of my own. My second and last experience with TempurPedic was less costly but just as disagreeable. I purchased one of their neck pillows thinking that it would help my neck and shoulders tension. Unfortunately after trying the pillow for about 5 minutes upon its receipt, I realized that it would be impossible to have a comfortable night sleep while using it. I therefore immediately started a return procedure, only to discover that TempurPedic does not accept any pillow to be returned! I am guilty of not checking their return policies before my purchase because, one more time, I fully trusted their company. The infuriating thing is that the pillow is absolutely in pristine condition, having been used only for a 5 minutes trial while protected by a clean pillowcase. Meanwhile their return policy for their mattresses is a 90 days trial period, after which you can return the mattress if not fully satisfied! So, they will take back a used mattress that people have been rolling around on for three months, but not a perfectly clean pillow used for a few minutes! I shudder to think of those poor unsuspecting customers who purchase a TempurPedic mattress without realizing that it might have been used by someone else for three months! It is disgraceful and dishonest. I will never trust that company again, I found out the hard way that they are despicable and totally untrustworthy.

i bought this pillow almost a year ago and have used it about 4 times. it is so uncomfortable and stiff that i have turned it into a bed for my cats because they really seem to enjoy it. quite disappointing when you pay so much for something and cannot return it!

Love this pillow! I have a C5 neck issue and this is the only pillow I can get a good night's rest on. It provides steady support whereas other memory foam pillows collapse and deflate. However, I REALLY wish the pillow was standard size width (26") or even 23".

[This review was collected as part of a promotion.] I purchased the Tempur-neck pillow and was thoroughly convinced that it would not help my headaches. Although the pillow is smaller than what I am used to, it cradles my head and neck in the perfect back or side sleeping position. I am no longer experiencing the side neck pain and headaches that would keep me up at night.

[This review was collected as part of a promotion.] I saw these pillows for BOGO and I knew I couldn't miss the chance, first night sleeping on them last night and it was amazing! My neck was so perfectly settled! Unfortunately, now I want a new bed, to be as comfy as my pillows lol

I have the Tempur-Cloud and a Tempur-Neck, both of which are supportive, but way too small for use on the king sized bed. I have some older pillow on a different bed that are king sized, but these weren't available apparently when I recently purchased these two specific items. I would recommend the Tempur-Neck anyway, but not the Cloud

[This review was collected as part of a promotion.] I worked with computer at office more than 10 hrs/ day: I suffered from soldier neck. When my wife purchased this pillow, I thought it was super expensive (How pillow costs close to $100?) Once we receiving pillow and tested 1st night, it was awesome. The pillow perfectly fit my neck line and supported my neck. Compared to other cheap normal pillow, this neck pillow led me more deep sleep and comfort sleep life. I have a plan to purchase 4 more pillow to give my parent and parent-in-law. Don't think it is too expensive, it is worth the money. I am not owner/employee of Tempur pedic, also I don't have any stock for Tempur pedic.

[This review was collected as part of a promotion.] I wasn't sure how to use the pillow, which way to lay on it and weather to sleep on my side or back. After some time of experimentation I found it is a back sleeper for me. I enjoy it now. The first few weeks ot was uncomfortable. That was just me adjusting to it. I feel like it keeps me in a much better posture at night and I wake up with less neck and back pain.